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4.0 out of 5

"The shower door fell off when my husband tried to shower and very nearly fell on him. Luckily my daughter had the room next door so that we could show ... " More

By a verified traveller on Mon 28 Oct 2019

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at The Telford Hotel, Spa & Golf Resort. During your stay, you'll be within walking distance of Blists Hill. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Indulge with hot stone massages, body scrubs or facials at Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, a gym and golf lessons
  • Guests have great things to say about the breakfast and the helpful staff
  • 6 minutes by car from Blists Hill and 8 minutes from Telford Shopping Centre
  • Dogs welcome for a fee

The Telford Hotel, Spa & Golf Resort ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Telford Hotel, Spa & Golf Resort

Everyone (4) Couples (2) Family (3)
5 out of 5

Posted by on 5 Dec 2022

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4 out of 5
Very nice all round

Posted by on 31 Jul 2022

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Comment from Hotel Management

10 Aug 2022 by Gill Gawthorne

Thankyou for taking the time to post your review on Hotels.com , we value all reviews and comments. Gill Gawthorne, Front Office Manager

2 out of 5

Posted by on 25 Aug 2020

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Comment from Hotel Management

28 Aug 2020 by Shane

Dear Anonymous, It is very difficult responding to a low score and an anonymous name. It looks like we have not provided the service and guest care you expected, however I cannot rectify this if I have no information. Please feel free to contact me directly at the hotel so I can help with any issues you may of had. Shane Gray Guest Experience Manager.

4 out of 5
The shower door fell off when my husband tried to shower and very nearly fell on him. Luckily my daughter had the room next door so that we could shower.

Posted by on 28 Oct 2019

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Comment from Hotel Management

31 Oct 2019 by Peter (GM)

Dear Guest, Thank you for your recent review of the Telford Hotel & Golf Resort, I was really pleased to see you enjoyed your recent visit to us. I am sorry about the shower door, I can confirm this has been repaired. Once again, many thanks, and on behalf of the team I look forward to welcoming you back to the hotel again soon, Kind Regards, Peter Nye General Manager

4 out of 5

Posted by on 19 Aug 2019

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Comment from Hotel Management

14 Oct 2019 by Peter (GM)

Dear Guest, Thank you for your recent review of the Telford Hotel & Golf Resort, I was really pleased to see you enjoyed your recent visit to us. Once again, many thanks, and on behalf of the team I look forward to welcoming you back to the hotel again soon, Kind Regards, Peter Nye General Manager

4 out of 5
Property is situated in well maintained grounds, rooms are of an acceptable standard and are clean but would benefit from more attention to detail

Posted by , from North Lincolnshire on 19 May 2019

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5 out of 5
Lovely hotel, grounds are stunning. Staff very helpful, room has everything you need.

Posted by on 7 May 2019

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4 out of 5

Close to attractions

Pros: .
Cons: .
Location: .
Spent three nights here whilst visiting ironbride attractions, location is very good. The hotels not bad, we were disappointed with children running around the bar area on the Saturday night and very little room to eat a bar meal (resturant full). Breakfast very good on all three mornings but dinner on Sunday night was not so good and had to complain, to be fair the resturant manager did not charge for my meal but would rather have been able to have a nice dinner. Room especially bathroom rather small.

Posted by , from ashford, kent on 7 Aug 2016

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Comment from Hotel Management

29 Sep 2016 by Steven

Dear Helen, Thanks for the review and pleased to read you enjoyed your visit to the area and hotel. Apologies for the children in the pool and for the restaurant experience on the Sunday night. Kind regards Steven

About the The Telford Hotel, Spa & Golf Resort

Location Great Hay Drive, Telford, England TF7 4DT

Property Features

The Telford Hotel, Spa & Golf Resort offers its guests a full-service spa, a golf course, and an indoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4133 square feet (384 square metres) and includes conference space. A health club, spa services, and a terrace are also featured at the eco-certified The Telford Hotel, Spa & Golf Resort. Self parking is free. This 4-star Telford hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • 4133 sq ft of conference space
  • 384 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Shifnal Station (8.8 km / 5.4 mi)
  • Parking: Free self parking

Room Amenities

The Telford Hotel, Spa & Golf Resort offers 114 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Electric kettle
  • Luxury bedding
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.

The Telford Hotel, Spa & Golf Resort has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. In addition to an indoor pool, other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Fitness classes on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Spa Services

Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 4
  • Contactless check-in is available
  • LGBTQ friendly
  • Children stay free
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 for adults and from GBP 5.00 for children
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Resort QHotels
  • QHotels Telford
  • Telford Hotel Resort QHotels
  • Telford QHotels
  • Telford Hotel Resort
  • Telford Hotel Golf Resort QHotels
  • Telford Hotel Golf Resort

You should know

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.