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The Imperial Hotel

3.5 star property

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Photo gallery for The Imperial Hotel

On the beach
Beach bar
On the beach
Exterior
View from property

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Bar
  • Pet-friendly
  • Free WiFi

Explore the area

Map
THE PARAGON, SA70 7HR, Tenby, Wales, SA70 7HR
  • Harbour Beach
    ‪5 min walk‬
  • Castle Beach
    ‪5 min walk‬
  • Laston House
    ‪5 min walk‬
  • Swansea (SWS)
    ‪88 min drive‬

Room options

View all photos for Deluxe Double Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Sea View

  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Double Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Junior Double Room, Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, Partial Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, Partial Sea View

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room, Sea View

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Sea View

  • Sleeps 2
  • 1 Double Bed

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The price is CHF 129
for 1 room
includes taxes & fees
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About this property

The Imperial Hotel

Sun and fun on the beach, near Tenby Beach
This hotel features a restaurant, a bar/lounge and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and a banquet hall.
The Imperial Hotel offers 44 accommodations with coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers with a rainfall showerhead. This Tenby hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Imperial Hotel. During your stay, you're just a quick walk from Paragon Beach. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a terrace
  • Just a 4-minute drive from Tenby Beach and 5 minutes from Pembrokeshire Coast National Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The Imperial Hotel also features a terrace, a front desk safe, and a lift.
For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 9:30 AM.
On-site venue – This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (69 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 13 January 2025 to 24 January 2025 (dates subject to change).
The property will be renovating from 25 November 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per accommodation (varies based on length of stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.95 for adults and from GBP 7.95 for children
  • Pet fee: GBP 10 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Imperial Hotel Tenby
Imperial Tenby
The Imperial Hotel Hotel
The Imperial Hotel Tenby
The Imperial Hotel Hotel Tenby

The Imperial Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 93 out of 339 reviews
Rating 8 - Good. 111 out of 339 reviews
Rating 6 - Okay. 60 out of 339 reviews
Rating 4 - Poor. 47 out of 339 reviews
Rating 2 - Terrible. 28 out of 339 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Chelsea

Liked: Staff & service
Lovely stay
Amazing people and atmosphere. Room was a bit small and on a slant and the tv didnt work properly but it was a lovely stay
Stayed 2 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service
The propert is in the process of being renovated which is the only reason I marked property condition as 3 *.
Stayed 2 nights in Oct 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem i had was the tv which only worked for a few mins would then scramble
Stayed 3 nights in Oct 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Donnella

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Oct 2024

6/10 Okay

neil

Travelled with partner
Liked: Staff & service
Could be nice with a lot of money spent to do a proper refurb
Stayed 1 night in Oct 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service
all good
Stayed 1 night in Oct 2024

6/10 Okay

Ieva

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Faint glimpses of grander times
It is a lovely period hotel that is in much need of repair and investment. It is very dated and looks derelict in places although it does seem there are some works undergoing on one wing. Staff however are very warm and friendly and the location is out of this world, reminder of times when this was a place to be and a real high end hang out for locals and tourists alike.
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
Room was amazing. Four post bed,loads of space. Nice big tv,sofa to watch it. Dressing table. Lovely baloney with outstanding view,shame the weather wasnt playing ball though. Bathroom was stunning. My wife and i loved everything about the room. Its a old school hotel and we couldnt have asked for more!
Stayed 1 night in Oct 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Radiator not working, draft from window making room cold. Complained to receptionist was told when return to collect portable fan heater. No hand soap in room. Shower tray had sealant all over tray water escape peeling paint shower tray stand cracked and tiles
Stayed 1 night in Oct 2024

4/10 Poor

Darren

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is really nice it’s a shame the hotel is falling apart. The rooms are old and battered, TV didn’t work, no heating, shower leaks onto the floor and woodlice in the room. Not what was advertised whatsoever
Stayed 2 nights in Oct 2024

6/10 Okay

Nicky

Travelled with pets, Travelled with partner
Disliked: Staff & service
Nothing to say just poor
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Fantastic coastal location, basic room was quite dated and unfortunately very uncomfortable bed. Can imagine what this could be in such an amazing spot.
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious room
Stayed 1 night in Sep 2024

6/10 Okay

Ilona

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was amazing and friendly and that's what makes it so difficult to rate this property. The building itself is old and in bad need of repair, carpets, walls, windows and coverings all stained or broken. The breakfast was very good. So staff a 10 but building a 3. Please save this building - it could really be something!
Stayed 2 nights in Sep 2024

4/10 Poor

Gregory

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
About to be refurbished and desperately needs it. Room was very dated and not worth the money we paid but was clean. Staff were superb & very friendly. Breakfast was good selection but cold. Very dog friendly and everyone made our dog welcome. This will be a gem of a hotel when refurbishment completed. It’s in an excellent location on the seafront
Stayed 1 night in Sep 2024

8/10 Good

Judith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent and very good customer service spacious clean room with comfortable twin beds What more could you ask for. Would recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and tidy excellent staff, only complaint I had was showering and contractor turned the water off which left me half way through a shower still with shampoo in my hair and had to wait an hour for it to be turned back on not the hotel fault and they were apologising and said that they did not inform the hotel that the water was going to be turned off. Overall stay was pleasant, and would definitely return.
Stayed 1 night in Sep 2024

8/10 Good

Gillian

Perfect location
This Hotel was in a perfect location with amazing views over the sea yet right in town. It was typical of an old seaside establishment, a little tired but clean but was undergoing refurbishment so can’t wait to see the changes. The staff were excellent, friendly and helpful but seemed a little overstretched. I would definitely go there again
Views from our window
Stayed 2 nights in Sep 2024

10/10 Excellent

craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view from our room. Stuff were excellent we will be back
Stayed 3 nights in Sep 2024

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff exceptional
Stayed 1 night in Sep 2024