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Hotel Boutique Casa Isabella

4.0 star property

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Photo gallery for Hotel Boutique Casa Isabella

Exterior
Suite | Bathroom sink
Flat-screen TV, iPod dock
Outdoor pool
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Breakfast included
  • Pool
  • Laundry
  • Room service

Explore the area

Map
Camino Real No. 2, Col. Las Mariposas, Tepoztlán, MOR, 62520
  • El Tepozteco National Park
    ‪13 min walk‬
  • Jardín Xolatlaco
    ‪6 min drive‬
  • Los Venaditos Waterfall
    ‪8 min drive‬
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    ‪53 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Room amenity

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Living area | Flat-screen TV, iPod dock

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master) | Living area | Flat-screen TV, iPod dock

Suite (Master)

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Boutique Casa Isabella

Adults-only inn with full-service spa and free breakfast
This inn features a full-service spa, an outdoor pool and a restaurant. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli and Access to hot tub are on-site.
Hotel Boutique Casa Isabella offers 7 air-conditioned accommodations with iPod docking stations and a safe. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Tepoztlán inn provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the inn's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Hotel Boutique Casa Isabella, you'll be within walking distance of El Tepozteco National Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with body treatments, body scrubs or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 2-minute drive from El Tepozteco National Park and 10 minutes from Tepozteco Pyramid
  • Airport shuttle service available for a fee
Hotel Boutique Casa Isabella offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

A business centre and a meeting room are available. A library, a terrace, and barbecue grills are also featured at the boutique Hotel Boutique Casa Isabella. Free self parking is available.

Smoking is allowed in designated areas at this Tuscan-style Tepoztlán inn.

Guests are served a free full breakfast daily from 8 AM to noon. The inn hosts a free manager's reception on selected days.
On-site venue – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 8 AM to noon
  • A bar/lounge
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Spa tub

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: MXN 600
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Late check-out fee: MXN 900
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Rollaway/extra beds are available for MXN 800.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 900 (subject to availability)
  • Rollaway bed fee: MXN 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and guests under 14 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Isabella Hotel Boutique Tepoztlan
Casa Isabella Hotel Boutique
Casa Isabella Boutique Tepoztlan
Casa Isabella Boutique
Casa Isabella Tepoztlan
Casa Isabella Hotel Boutique
Hotel Boutique Casa Isabella Inn
Hotel Boutique Casa Isabella Tepoztlán
Hotel Boutique Casa Isabella Inn Tepoztlán

Hotel Boutique Casa Isabella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 78 out of 97 reviews
Rating 8 - Good. 15 out of 97 reviews
Rating 6 - Okay. 2 out of 97 reviews
Rating 4 - Poor. 0 out of 97 reviews
Rating 2 - Terrible. 2 out of 97 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great 👍
Stayed 2 nights in Feb 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is superb, Jorge is a fantastic host. The property needs some maintenance but definitely does not interfere with the overall experience. I will definitely come back next year.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience!
An incredible and peaceful experience, it is one of the most beautiful hotels we have stayed. It is surrounded by nature, and a few minutes away from Tepoztlán so you are conveniently away from any city noise.
Stayed 1 night in Oct 2023

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness
The place is nice, Jorge made it better. The property needs urgent maintenance. The jets in the jacuzzi don`t work properly, there are many spots in the pool that have to be fixed and also some of the furniture needs replacement. Having the restroom inside the room, without a door is not a good idea.
Stayed 2 nights in Oct 2022

8/10 Good

Manuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the property is beautiful and very confortable! The service is very attentive and courteous. I didn't like that it's far from downtown, it's about15-20 minutes driving.....
Stayed 3 nights in Mar 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gem!
Stayed 1 night in Feb 2022

8/10 Good

xavier

Liked: Cleanliness, staff & service, room comfort
buena relajación
el lugar es my bello y muy tranquilo, el servicio es excelente, lo único que me parece le hace falta es mejor servicio de internet, la alberca es muy fría y el servicio de tv es Sky muy viejo y con muy pocas opciones les caería bien mas opciones.
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and amazing views!
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and very beautiful place!
Stayed 3 nights in Sep 2020

10/10 Excellent

John, Mexico City

Travelled with partner
Liked: Cleanliness, amenities
Beautiful hotel. Very relaxing and nice room. My only complaint was the service. Very slow at times. There were only 2-3 other couples in the hotel. Maybe it was the pandemic. We will return in the future. Hopefully it will be better.
Stayed 2 nights in Nov 2020

10/10 Excellent

Ana Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!! Great service
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Allan, Tepoztlán, Morelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food, was excellent, service as well, waiters polite and friendly
Stayed 3 nights in Aug 2018

10/10 Excellent

Ricardo, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing place!
Wow! What an amazing place. Soo peaceful, beautiful grounds and amazing eclectic decor. The massage and Temazcal were amazing, food and service just as great. One of the best stays I've had in a while!
Stayed 1 night in May 2018

10/10 Excellent

Osmund, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this palace.
Incredible getaway with amazing staff! Totally recommend for anyone who needs to recharge. Close enough to the city center with a 10/15 minute drive.

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Workshop
Great stay

10/10 Excellent

Sebastian, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete relaxation
Spectacular service, had a relaxing break

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Lara María

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó si volvería
Stayed 1 night in Mar 2024

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy hermoso y singular. Un ambiente muy cálido. El personal sumamente hospitalario. Perfecto para descansar y relajarte. Muy silencioso. Único punto es que está muy remoto, en medio de la nada.
Stayed 2 nights in Mar 2024

8/10 Good

Marco Antonio

Liked: Staff & service, property conditions & facilities
Hotel muy bonito, siento que le falta a las habitaciones, y un poco de limpieza, la entrada es un poco complicada, siento que esta hecho para solo el descanso, sin salir. Muy buena comida, y buen servicio
Stayed 2 nights in Nov 2023

10/10 Excellent

Jose Raul

Stayed 1 night in Oct 2023

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una propiedad situada en medio de los cerros con una vista maravillosa, las instalaciones magníficas, las habitaciones están perfectas para descansar, un lugar excepcional para relajarse y disfrutar La Paz y quietud
Stayed 1 night in Oct 2023