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Crowne Plaza Terrigal Pacific by IHG

4.5 star property

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Photo gallery for Crowne Plaza Terrigal Pacific by IHG

Outdoor pool, pool loungers
Exterior
Point of interest
Exterior
2 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking available
  • Bar

Explore the area

Map
Pine Tree Lane, Terrigal, NSW, 2260
  • Terrigal Beach
    ‪4 min walk‬
  • The Skillion
    ‪9 min walk‬
  • Copacabana Beach
    ‪13 min drive‬

Room options

View all photos for Suite (Pacific)

Suite (Pacific) | Premium bedding, in-room safe, desk, blackout curtains

Suite (Pacific)

  • Ocean view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Balcony

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Standard Room, 1 King Bed, Balcony

  • 39 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Standard Room

  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds, Balcony, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony, Pool View

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Premium Room, 2 Queen Beds, Balcony, Pool View

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Junior Suite, 1 King Bed

  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Terrace

Room amenity

Suite, Terrace

  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible

  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Balcony, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access, Pool View (Balcony)

Premium Room, 1 King Bed, Club lounge access, Pool View (Balcony) | Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Club lounge access, Pool View (Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Standard Room, 2 Queen Beds, Balcony

  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Club lounge access, Pool View (Balcony)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Premium Room, 2 Queen Beds, Club lounge access, Pool View (Balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

View from room

Presidential Suite

  • Ocean view
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite (Pine)

Suite (Pine) | Premium bedding, in-room safe, desk, blackout curtains

Suite (Pine)

  • 79 sq m
  • Ocean view
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Premium Room

  • Ocean view
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Balcony, Pool View

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Balcony, Pool View

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Terrigal Pacific by IHG

Luxury hotel on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Crowne Plaza Terrigal Pacific by IHG's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Crowne Plaza Terrigal Pacific by IHG offers 199 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Endota spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Crowne Plaza Terrigal Pacific by IHG's great location. During your stay, you're just a quick walk from Terrigal Beach. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free Wi-Fi (speed: 25+ Mbps)
  • For dining with a beachfront location, stop by Seasalt Restaurant, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, aromatherapy or body wraps at endota spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Terrigal Beach and 6 minutes by car from Ken Duncan Gallery
Crowne Plaza Terrigal Pacific by IHG offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Spa services, a library, and a terrace are also featured at the luxury Crowne Plaza Terrigal Pacific by IHG. Parking is available for a fee.

This 4.5-star Terrigal hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Seasalt Restaurant – This beachfront restaurant serves breakfast and dinner. Reservations are required.
Lord Ashley Bar/Lounge – Overlooking the ocean, this cocktail bar serves lunch and light fare. Open daily.
Terrigal Beach House – This beach bistro serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Indonesian, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 35 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 45 for adults and AUD 22 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Lord Ashley Bar/Lounge
  • Seasalt Restaurant
  • Terrigal Beach House

Things to do

  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 45 for adults and from AUD 22 for children
  • Self-parking fee: AUD 35.00 per day
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Terrigal
Crowne Plaza Terrigal
Terrigal Crowne Plaza
Crowne Plaza Terrigal, South Pacific
Crowne Plaza Terrigal Hotel

Crowne Plaza Terrigal Pacific by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Stayed 1 night in Nov 2024

8/10 Good

Donna

Liked: Staff & service, property conditions & facilities
Easy walk to dining options, outlook was good. The bathroom needed work
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Emily (Trainer) was so lovely friendly and helpful at check in
Stayed 1 night in Dec 2024

10/10 Excellent

Peter and Lizzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Elefteria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service by staff. The bar and bistro area was fabulous. Close to all venues. One of the best hotel stays so far. Pool was excellent. You couldn’t find a better hotel if you tried. This hotel ticks every single box.
Stayed 1 night in Nov 2024

8/10 Good

Anastasia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean room and very friendly staff - great location.
Stayed 1 night in Nov 2024

8/10 Good

Tasha

Travelled with partner
Liked: Cleanliness, amenities
We enjoyed our stay. We enjoyed our breakfast, although our waitress was quite abrupt. I think it's time for a paint job.
Stayed 2 nights in Nov 2024

8/10 Good

Pally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is a bit of a zoo, but everything else was excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Delena

Travelled with family
Disliked: Staff & service
The area was absolutely beautiful. Very disappointed with not been advised of the charges on coffee at time of ordering them at breakfast and also charges for a egg we never received at breakfast despite asking for a follow up and no one ever got back to us . Staff looked very unhappy and would smile if we spoke to them . There was also a cockroach in our room walking over the bed .
Stayed 2 nights in Nov 2024

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Alyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our view
Cocktail hour at Meribella
Surprise celebration gift
Bedroom Suite ocean view room
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Checking in room wasn’t ready until 4pm
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Henry

Stayed 1 night in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and great food
Stayed 2 nights in Oct 2024

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Susan van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed not the best.
Stayed 1 night in Oct 2024

10/10 Excellent

Kiran

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close to all amenities.
Stayed 2 nights in Oct 2024

2/10 Terrible

suman

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worse experience ever with staff especially the managers no consideration what so ever, I would never go back
Stayed 2 nights in Oct 2024

6/10 Okay

Jenelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024