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Leonardo Royal Hotel Den Haag Promenade

4.0 star property

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Photo gallery for Leonardo Royal Hotel Den Haag Promenade

Deluxe Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board
Lobby lounge
Bar (on property)
Couples treatment room(s), sauna, hot tub, steam room
Indoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Gym

Explore the area

Map
Van Stolkweg 1, The Hague, 2585 JL
  • Madurodam
    ‪10 min walk‬
  • Scheveningen Pier
    ‪4 min drive‬
  • Scheveningen Beach
    ‪8 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪35 min drive‬

Room options

View all photos for Comfort Twin Room

Comfort Twin Room | Minibar, in-room safe, soundproofing, iron/ironing board

Comfort Twin Room

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room

Minibar, in-room safe, soundproofing, iron/ironing board

Comfort Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Corner

Suite, Corner | Minibar, in-room safe, soundproofing, iron/ironing board

Suite, Corner

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, soundproofing, iron/ironing board

Superior Twin Room

  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, in-room safe, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite | Minibar, in-room safe, soundproofing, iron/ironing board

Suite

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, soundproofing, iron/ironing board

Presidential Suite

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Leonardo Royal Hotel Den Haag Promenade

Beach fun in indoor pool, near Madurodam
At Leonardo Royal Hotel Den Haag Promenade, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa. Housekeeping is available on request.
Leonardo Royal Hotel Den Haag Promenade offers 178 accommodations with a safe and complimentary bottles of water. This The Hague hotel provides complimentary wireless Internet access. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Change of towels and change of bedsheets can be requested. Cots/infant beds (surcharge) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Leonardo Royal Hotel Den Haag Promenade. During your stay, you're just a quick walk from Madurodam. Free WiFi in public areas, a full-service spa and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with hydrotherapy, massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 10 minutes by foot from Madurodam and a 4-minute drive from Scheveningen Pier
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Leonardo Royal Hotel Den Haag Promenade offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. A sauna, a terrace, and barbecue grills are also featured at the eco-certified Leonardo Royal Hotel Den Haag Promenade. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star The Hague hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
LEO’S International – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Uncovered parking on site (EUR 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 25 to 25 for adults and EUR 12.50 to 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • LEO’S International

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 10 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Composting
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 27.5 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 32.5 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.20 per person, per night, up to 21 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 25 to 25 for adults and EUR 12.5 to 12.5 for children
  • Airport shuttle fee: EUR 79 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: EUR 25 per night (in/out privileges)
  • Pet fee: EUR 27.5 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 32.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Leonardo Royal Hotel Den Haag Promenade offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Crowne Plaza Den Haag
Crowne Plaza Den Haag Promenade
Crowne Plaza Den Haag Promenade Hotel
Crowne Plaza Den Haag Promenade Hotel The Hague
Crowne Plaza Den Haag Promenade The Hague
Crowne Plaza Haag
Crowne Plaza Promenade Den Haag
Den Haag Crowne Plaza Promenade
Den Haag Promenade
Promenade Den Haag
Crowne Plaza Den Haag - Promenade Hotel The Hague
Crowne Plaza The Hague
Crowne Plaza Den Haag Promenade
Leonardo Royal Hotel Den Haag Promenade Hotel
Leonardo Royal Hotel Den Haag Promenade The Hague
Leonardo Royal Hotel Den Haag Promenade Hotel The Hague

Leonardo Royal Hotel Den Haag Promenade Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 257 out of 487 reviews
Rating 8 - Good. 164 out of 487 reviews
Rating 6 - Okay. 39 out of 487 reviews
Rating 4 - Poor. 25 out of 487 reviews
Rating 2 - Terrible. 2 out of 487 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kareem

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Dec 2024

10/10 Excellent

Atul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and facilities Huge choice for breakfast. Tram stop outside hotel with frequent services to beach and city . Secure parking onsite rather than public parking Had issue with photographer using flash whilst having dinner but staff were very professional and dealt with admirably. Would highly recommend hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels slightly remote but in reality everything is very accessible through local transportation right outside. Rooms were large and well decorated and comfortable. Pool was quite small and full of children which made it difficult to relax (worse for those coming to use the spa). Gym and outdoor sauna were nice and staff was friendly.
Stayed 3 nights in Aug 2024

8/10 Good

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be warned the parking it not cheap and in the area a big problem. We had an issue with the bed and the pictures show a balcony the room we got did not have one BUT the staff are lovely, and the hotel is nice with a great wellness centre
Stayed 2 nights in Jul 2024

10/10 Excellent

Alice

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with balcony, the mattress was a bit too soft for us but the room was nice and the staff was kind to arrange for cleaning to be done before we were back for mid day nap for our toddler. Parking on premises and hotel has its own restaurant although there isn't a lot of variety for meals .. regardless of the time of the day is a set (small)menu. Great transport links although the distances are walkable and most of the times though green areas. Would stay again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with spotless lobby, bar and restaurant/ breakfast area. Room was nice and light. Great bathroom with walk in shower and bath. Big hotel but so quiet at night. In the middle of a park with tram stop very close to take you to either the beach or the city centre very cheaply. Did not use the restaurant but had a drink in the bar and watched guests being turned away as full. Breakfast was very pleasant..not a huge selection especially hot but no extra charge. All the staff very professional and spoke English. Only one downside and that was 25 euro a night to park the car.
View from our room..shame about the metal bars!
Stayed 2 nights in Aug 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean comfortable room.
Stayed 1 night in Aug 2024

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, would stay again
We had checked in online prior to arrival which was very straightforward. The hotel is situated right beside a tram stop so very easy to get to from the beach or the city. The entrance could be slightly clearer as it is also the car park entrance but that is not important. We had a warm welcome and were grateful to find out room was available early so we went straight to it. The room was spacious, clean and well presented. It was a twin room with the beds pushed together and the only very slight issue being the edges are soft so you can end up slipping into the gap on occasion. Otherwise the bed, the room and the shower were all excellent. The hotel has a restaurant which we didn't try, we had hotel breakfast on one morning and there was a good selection to choose from, it's worth booking this prior or on arrival to get a cheaper rate. The staff were all helpful and we enjoyed evening cocktails most evenings. The spa and pool are included in the stay and are very nice indeed. Of note, this hotel allows dogs to stay which is great and they do have to be on the lead when inside.
Stayed 5 nights in Aug 2024

10/10 Excellent

hadis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa and saunas were amazing. Service was great.
Stayed 5 nights in Jul 2024

4/10 Poor

Erling

Stayed 3 nights in Jun 2024

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wasn’t a fan of Leo’s the restaurant. We were refused service by an angry older employee.
Stayed 2 nights in Jun 2024

10/10 Excellent

minh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel i ever stay in my life.. only complain, wish they woild have late checkout!
Stayed 5 nights in Jun 2024

8/10 Good

Roel

Stayed 4 nights in Jun 2024

10/10 Excellent

Zoe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Everything was perfect from staff to the facilities. Great food great gym plenty of parking. Will definitely be back
Stayed 1 night in Jan 2024

6/10 Okay

Somil

Liked: Cleanliness, property conditions & facilities
The hotel lacks hospitality
Stayed 2 nights in Oct 2023

4/10 Poor

Gerda

Business traveller
Disliked: Room comfort
Not worth of the price
Wardrobe doors doesn’t close properly, so light thru glass doors was shining all night. After visitor slipper were left in room. Gym was not working from 6:30 as it should be. There were no personal stuff in wellness, was explained that they are late, watter heat in shower in wellness in change room does not regulate, it is so hot. When cheking out as a standart i was asked “how was my stay?” After i said not good, they haven’ ask what was not good. Just after after silence minute commented that stay was already paid. Positive - personal stuff in breakfast erea were very nice.
Stayed 1 night in Sep 2023

10/10 Excellent

Hans

Stayed 1 night in Sep 2023

10/10 Excellent

Luther

Stayed 1 night in Aug 2023

8/10 Good

Luther

Business traveller
Liked: Cleanliness, property conditions & facilities
2nd extended stay here (both times 12 days ). Physical property very nice, great rooms, comfortable bed, great AC, decently run. My reason for only giving it average service is that the personal attention to customers does not equal the high-end that it exudes. Not that I'm looking to be pampered, but when a customer comes to the bar, he/she is the focus point, NOT talking to your co-workers or making pitchers of drinks for later. This is a management problem, as the well groomed and high-end staff, doesn't know how to interact with customers. Frequency is way too low, and attention to customers progress in drink, meal, bill, etc is inattentive. The food: last year the chef was super creative and presented interesting and extremely well prepared fresh ingredients. This year remnants of the same menu still existed, but cooking was 3 notches down, and food seems like it is being used from leftover breakfast buffet ingredients. All this shouldn't take you away from this solid hotel, for the rooms are excellent, and when shopped appropriately the price can be good. My comments are as much for staff as customers: manage better, respect your customers needs and attention, and be the role you exude, a "service-first" establishment.
Stayed 10 nights in Jul 2023

10/10 Excellent

adi and

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Teche

Stayed 1 night in May 2023

10/10 Excellent

mehredod

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Over all very satisfied. hoping to stay there again
Stayed 3 nights in Jan 2023