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Sterling Kufri

4.0 star property

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Photo gallery for Sterling Kufri

Dining
Bar (on property)
Aerial view
Snow and ski sports
Minibar, in-room safe, desk, blackout curtains

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Bar
  • Spa
  • Parking included
  • Room service
  • Free WiFi

Explore the area

Map
NH 22, Post Office Fagu, District Shimla, Theog, Himachal Pradesh, 171209
  • Kufri Fun World
    ‪13 min walk‬
  • Himalayan Nature Park
    ‪8 min drive‬
  • Jakhu Temple
    ‪19 min drive‬
  • Shimla (SLV)
    ‪92 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed, Refrigerator, Mountainside

Classic Room, 1 Double Bed, Refrigerator, Mountainside | Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 Double Bed, Refrigerator, Mountainside

  • 23 sq m
  • Valley view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 1 Bedroom, Mountainside

Premier Room, 1 Bedroom, Mountainside | Minibar, in-room safe, desk, blackout curtains

Premier Room, 1 Bedroom, Mountainside

  • 37 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed

About this property

Sterling Kufri

Family-friendly hotel with full-service spa and free valet parking
This hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a sauna, spa services and a business centre.
Sterling Kufri offers 77 accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include deep-tissue massages and Swedish massages.
During your stay at Sterling Kufri, you'll be within walking distance of Kufri Fun World. You'll find features such as free WiFi in public areas and free valet parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Indulge with Swedish massages at the spa
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and a playground
  • Just a 2-minute drive from Kufri Fun World and 10 minutes from Hip Hip Hurray Amusement Park
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sterling Kufri offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Sterling Kufri. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Theog hotel.

Sterling Kufri has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free uncovered valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets: INR 2360 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 66 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1000 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 2358
  • New Year's Eve (31 December) Gala Dinner per child: INR 1414 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: INR 2360 per pet, per night
  • Rollaway bed fee: INR 1000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Kufri WhiteRidge Sterling HolidaysResort Hotel
WhiteRidge Sterling HolidaysResort Hotel
WhiteRidge Sterling HolidaysResort
Sterling Kufri Hotel Theog
Sterling Kufri Theog
Sterling Kufri Hotel
Sterling Kufri Theog
Sterling Kufri Hotel Theog

Sterling Kufri Reviews

Reviews

5.6
Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 3 out of 8 reviews

5.6/10

Cleanliness

5.0/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2020

4/10 Poor

Bharat

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place to Stay in Kufri
It was really amazing. The best part is the location of the property. It's a walkable distance to the adventure park. Travel Desk Mr. Surender Thakur is an amazing person to help in planning your sightseeing.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Scope for improvement is there
Just Ok
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to work with front desk.
I am glad Expedia has changed their ratings. As it turns out I switched reservations to another hotel. I would never have booked this hotel if it had been rated this low, but it was a 4 star and I thought it would be sufficient, but when I read the reviews it was too late to get a refund. I understand not getting a refund for our first night, but the staff would not even work with Expedia to release the funds for any of the 4 nights, even though I requested a refund from Expedia only 30 minutes after making this reservation. I wish the staff would have been willing to work with us because I am sure they would have been able to fill the room later since it was Independence Day weekend.
Stayed 4 nights in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible smell, pathetic staff, awful hotel
PATHETIC hotel . Got decieved seeing their pictures online. They are cheaters. Horrible bathrooms and bad smelling hotel , bathrooms and even the restaurant. It smelled urine everywhere in the hotel. Absolutely hated my stay and had the worst holiday because of the hotel. I wish I could shift the another hotel , but unfortunately I had prepaid for the rooms.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very peaceful place
Mattress was not comfortable. Rest the hotel was excellent.

2/10 Terrible

Judith Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't trust the information! It is not true!
Me and a friend booked and paid for an upgraded "premier" room at extra cost. We chose this hotel and this upgraded room since it was supposed to be a bigger room than the standard room, with seating area, mountain view, and our own FIREPLACE (!) - which we thougt would be super nice when being in the forest, and the weather forecast said "rain and cloudy". When we arrived we were shown a room without a view and without a fireplace. It turned out that they did not even have a fireplace at the property at all. We explained straight away in a polite manner that we wanted to cancel the booking and have our money refunded due to totally wrong information on the web page. Then it all began: No excuse at all, and all the staff we tried to talk to refused to cancel the booking and make any refund nor to contact hotels.com. Some pretended they did something to help, but that was just a lie as well. They also refused to confirm that we did not stay at the hotel. The athmposphere got quite unpleasant. IF they would have tried to solve the situation, this feedback would not have been given. But they really, really behaved badly! Also, be aware, the rest of the hotel is not even close to being as nice as shown in the pictures. Total disappointment, especially since they continued lying!