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Comfort Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn

Lobby sitting area
Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains
BBQ/picnic Area
Property entrance
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
660 W. Arthur St., Thunder Bay, ON, P7E5R8
  • International Friendship Garden
    3 min drive
  • Fort William Gardens
    4 min drive
  • Thunder Bay Museum
    4 min drive
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    2 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Top Floor)

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (Top Floor)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Pet Friendly)

Room, 2 Double Beds, Non Smoking (Pet Friendly) | Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Double Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn

Eco-certified hotel with free breakfast and 24-hour business centre
Along with a 24-hour business centre, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Comfort Inn offers 80 accommodations with free newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn. During your stay, you'll be close to Redwood Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a 24-hour business centre and a gift shop
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from International Friendship Garden and a few minutes from Redwood Park
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the eco-certified Comfort Inn. Self parking is free.

This Thunder Bay hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 4 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.00 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Thunder Bay
Comfort Inn Thunder Bay
Comfort Inn Hotel
Comfort Inn Thunder Bay
Comfort Inn Hotel Thunder Bay

Comfort Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 292 out of 1000 reviews" "
Rating 8 - Good. 355 out of 1000 reviews" "
Rating 6 - Okay. 178 out of 1000 reviews" "
Rating 4 - Poor. 102 out of 1000 reviews" "
Rating 2 - Terrible. 73 out of 1000 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Janis

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Beds were comfortable, bathroom was clean. BUT: the room had a strong chemical industrial cleaner smell, like the carpet was soaked with industrial strength cleaner. - presumably to mask some worse smell. Had to open the small window, turned on the bathroom fan, but smell was still there. Also, the breakfast was fine, but the breakfast room was dark, dank and stuffy. I tried to open the big sliding door to let some fresh air in - but one of the staff quickly ran to prevent me from opening it and just told me - "we don't open that". Overall, I would not stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in easy. Staff very friendly and helpful. Lots of dining nearby within walking distant. Only problem there was road work being done and the street and make it difficult to get into and out of.
Stayed 1 night in Aug 2024

6/10 Okay

Mayur

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Unfriendly staff Terrible welcoming at front desk No elevator or ramp to get to second floor Not going back there
Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff was great and helpful. We arrived early and one room wasn’t ready. They were great and switched us to a room that was, even though we arrived before check in. Unfortunately we found a blood stain on our comforter.
Stayed 2 nights in Aug 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The room is clean and confortable
Stayed 1 night in Aug 2024

10/10 Excellent

Denis

Stayed 1 night in Aug 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 5 nights in Jul 2024

8/10 Good

Inge Schroeder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a pleasant stay
Stayed 1 night in Aug 2024

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Clean rooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noce hotel. Much better and improved from what I was expecting. Recommended.
Stayed 1 night in Aug 2024

10/10 Excellent

rolando

Stayed 1 night in Aug 2024

6/10 Okay

Jean-Luc

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable
Stayed 1 night in Jul 2024

6/10 Okay

Diana

Travelled with partner
When we checked in and they gave us our room , it was still be cleaned and the front desk had no idea that the room was not available
Stayed 1 night in Jul 2024

8/10 Good

Karen

Liked: Staff & service
Nice grassy area outside our sliding door.
Stayed 1 night in Jul 2024

6/10 Okay

Becky

Travelled with partner
We stayed here for one night during our move across the country. We liked the breakfast. We are a fan of the classic bagels, cereal, toast, yogurt, etc. Options, so it was perfect for us. We also had two cats with us and had no problem getting a room with them. We were travelling in a U-Haul and got broken into the night before at a different hotel, so we wanted to park in an area at this hotel with security cameras in case something happened. Unfortunately, we had to park out back, which I understood, but there were no cameras which made us a bit uncomfortable. I’m someone who needs to know and see that things are clean to feel comfortable. The hallway had lots of stains in the carpet which made me feel grossed out. Our room had a smell that was like a cleaner, but it was not a good smell and almost made me feel worse about the cleanliness of the room. My boyfriend, however, is not fussy and felt the hotel was appropriately cleaned, so it certainly depends on your standards. Overall, our stay was good. Aside from my anxiety about how clean it was and the parking, I was satisfied.
Stayed 1 night in Jul 2024

10/10 Excellent

Russell

Travelled with partner
Updated rooms.
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were particularly welcoming and efficient!
Stayed 3 nights in Jul 2024

8/10 Good

Loretta

Stayed 1 night in Jul 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, what we expected
Stayed 2 nights in Jul 2024

8/10 Good

Caroline

Very quiet, comfy bed.
Stayed 3 nights in Jul 2024

4/10 Poor

Robyn

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities
There was only 1 staff person at the front who was on the phone for 10 min before speaking with us. The rooms were not very clean. The screen door fell off. The windows looked like they hadn’t been cleaned in months. Not a great experience, especially for what they charged.
Stayed 1 night in Jul 2024

8/10 Good

Mohammd

Liked: Cleanliness, staff & service, property conditions & facilities
Quite staff friendly
Stayed 1 night in Jul 2024