Manor House

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Manor House

Exterior
Twin Room | Laptop workspace, free cots/infant beds, bed sheets
Twin Room | Laptop workspace, free cots/infant beds, bed sheets
Bar (on property)
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
6th Janet Street, Thurso, Scotland, KW14 7AR
  • Thurso Library
    3 min walk
  • UHI North Highland - Environmental Research Institute
    7 min walk
  • North Coast Visitor Centre
    7 min walk
  • Flotta Isle (FLH)
    264 min drive

Room options

Twin Room

  • Sleeps 2
  • 2 Single Beds

Double Room

  • Sleeps 2
  • 1 Double Bed

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

About this property

Manor House

Hotel in Thurso with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, dry cleaning and a 24-hour front desk. Change of bedsheets is available on request
Manor House offers 11 accommodations with free toiletries. 45-inch Smart televisions come with premium cable channels. Bathrooms include a shower. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Cots/infant beds (complimentary) are also available.
Our customers tell us that they can't get enough of the helpful staff at Manor House. During your stay, you're just a quick walk from Thurso Library. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Steps from Thurso Library and 7 minutes on foot from UHI North Highland - Environmental Research Institute
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Manor House also features a garden, coffee/tea in common area, and dry cleaning/laundry services. Self parking is free.

This 3-star Thurso hotel is smoke free.

The hotel hosts a free manager's reception daily.
Manor House has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of GBP 20; reservation required

Things to do

  • TV in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium cable channels
  • Streaming services

More

  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12 for adults and from GBP 6 for children
  • Hosted evening meal: GBP 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Manor House Hotel
Manor House Thurso
Manor House Hotel Thurso

Manor House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 38 out of 76 reviews" "
Rating 8 - Good. 23 out of 76 reviews" "
Rating 6 - Okay. 6 out of 76 reviews" "
Rating 4 - Poor. 5 out of 76 reviews" "
Rating 2 - Terrible. 4 out of 76 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rebecca and her brother were very friendly, helpful and welcoming. We were lucky to be on the first floor. We met her parents the next day ( owners) who were also very friendly and hardworking. My dinner and our breakfasts were very good. Easy access to the ferry and on a quiet street with old stone houses. Thank you for a brief but enjoyable stay.
Stayed 1 night in Sep 2024

8/10 Good

Karyn

Liked: Staff & service
Friendly place. Nice food. Wee bit tired.
Stayed 1 night in Sep 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manor House disaster
All round bad experience, I was doing a road trip around Scotland and at 8pm when I was at John O'Groats I had a call from The Manor house to tell me my room had flooded and they would put me in another room in a building down the street. The room they put me in was terrible, it was tiny had no on suite, no tea/coffee etc a hole in the wall that looked like a punch hole and defective lock on door, the shared toilet bathroom was filthy. They offered breakfast and a burger?chips as compensation. I sat in the room for 10 mins and decided it was not fit to stay the night. I phoned the Manager and was told they had suddenly got a room available so I went back and was given a room on the 2nd floor that at least had comfortable beds and on suite bathroom toilet. I agreed to stay in that room and after 90mins of stress got a reasonable nights sleep. In the morning when I woke up I noticed even this room was sub standard with stains on the ceiling and flaking plaster on walls and around windows. I went down for breakfast and asked to see the manager, I was very interested to see the supposed flooded room and I want some explanation for all the problems the night before. Reception told me the manager was making breakfast and would speak to me after I had my breakfast. After I finished breakfast I went back to reception and was told the manager had suddenly had to go to Inverness and had taken the key to the flodded room with him. I truly believe they owe me a full refund.
Above Fire Place with the TV that didn't work
Ceiling
Bathroom
Around windows
Stayed 1 night in Sep 2024

8/10 Good

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Lee, Gresham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a lot of beautiful history wrapped through it. It is charming, as are the people who manage it. It is in the middle of renovations, and once those are completed, I'm sure it will be lovely! I feasted on lamb curry one night there, and it was very delicious! I even recommended it to the bus driver who dropped me off there the following night. I would eat that lamb curry any night!
Stayed 2 nights in Aug 2024

2/10 Terrible

james

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was very small with a weird and unhygienic toilet sink combination that took several flushes to work. Room was dirty as there’s building work going on and all the dust and dirt had been walked in. Communal areas were dirty as well. WiFi didn’t work, smart TV didn’t work. All in all a terrible experience.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, good food.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Stayed 1 night in Aug 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
House was surrounded by scaffolding due to roof repairs. Very old tired House, bed was very old and very uncomfortable. Room was not very clean with no tv service as it was waiting on a service call. Had a meal in restaurant and food was good. Never came in to tidy room, change towels etc during our 3 night stay. Owners were friendly and kind but House needs a major overhaul
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place and wonderful people running it! They set up a taxi for us so we had no worries! Highly recommend!
Stayed 1 night in Jul 2024

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, just had issue with the food. Diner was inedible, breakfast was not much better. Room was great, food major let down.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Great hosts
Lovely family. Really good food. Beautiful views across the river. Would benefit from some investment but the priority should be to get some hotel grade bedding.
Stayed 3 nights in Jul 2024

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't look great from the outside due to all the scaffolding. But we had a very large, clean room. Would go back for sure.
Stayed 1 night in Jul 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Manor House is continuing its rerufb. Our room was very big, (family room, 1 double, 1 single) beds were comfortable, room was cosy and clean. Location was great for restaurants or takeaway food, supermarket. 😊👍
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended.
Very nice overnight business stay and would definitely return in the future.
Stayed 1 night in Jul 2024

4/10 Poor

Roger

Disliked: Cleanliness, property conditions & facilities, room comfort
One nighter
Room was big and light but barely able to get in the shower/toilet.The room needed a lot of paintwork and was a bit shabby. The mattress was thin and uncomfortable and the second bed had not been remade and had clearly been occupied by someone else. For somewhere to stay overnight waiting for the ferry it was not horrible but would not stay more than a night. The people were polite and to judge by the scaffolding all over the house they are probably doing up the property bit by bit. Overall however I would not be rushing back.
Stayed 1 night in Jul 2024

4/10 Poor

Laura

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Manor House
The staff were lovely, city parking good and lictaion to town, however everything else was below standard. Water makes on the ceiling, cables out on view, not great worth a 4 year old, toilet leaking, smell of sewage, bed were lumpy, bedding stale smelling, and sooo noisy with doors banging shut. The dining areas were so filthy that we were put off of breakfast, its really sad as it could be wonderful
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed in Thurso one evening, as we were taking the ferry from Scrabster the next day. The Manor House was a good place to spend the night. It was close to Prince George's Street bus stop and the train station (easy walk to both), and is close to the town centre. We had a room for three people, and it was very spacious. The bathroom was cramped but this is an historic building and like many such hotels the ensuite bathroom was retrofitted into the room. The staff was kind enough to allow us to keep our luggage in their main hall for the day so that we could explore the town more conveniently.
Stayed 1 night in Jun 2024

10/10 Excellent

john

Liked: Amenities
The whole vibe from the place was superb from the start.on entry my situation reviewed and i was put into a ground floor room
Stayed 1 night in Jun 2024

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, friendly proprietor, huge immaculate room, well situated… this was a gem! One note: there is scaffolding outside as there is construction, but we didn’t hear anything at all.
Stayed 1 night in Jun 2024

10/10 Excellent

TONY

Comfortable stay good food
Great food and breakfast. Room was small and clean.
Stayed 1 night in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Probably would stay somewhere else next time
Check in was an interesting process and staff were not exactly nice about it (they were not prepared for a same day booking). I felt like an inconvenience. The property is nicely located!
Stayed 1 night in May 2024

10/10 Excellent

Joan

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and friendly staff. Good food.
Stayed 2 nights in May 2024