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Pentland

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pentland

Front of property
Exterior
Family Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Bar (on property)
Property amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Princes Street, Thurso, Scotland, KW147AA
  • Thurso Library
    3 min walk
  • UHI North Highland - Environmental Research Institute
    4 min walk
  • North Coast Visitor Centre
    5 min walk
  • Wick (WIC)
    32 min drive

Room options

View all photos for Classic Twin Room (Single Use)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Twin Room (Single Use)

  • 23 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room Single Use

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Double Room Single Use

  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double or Twin Room (Garden Wing)

Executive Double or Twin Room (Garden Wing) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Double or Twin Room (Garden Wing)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Single Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Ensuite

Superior Double Room, 1 Double Bed, Ensuite | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Double Room, 1 Double Bed, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

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9 Dec - 10 Dec
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About this property

Pentland

Eco-certified hotel with free breakfast and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and 24-hour room service. Free English breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services and dry cleaning.
Pentland offers 42 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Pentland. During your stay, you're just a quick walk from Thurso Library. Features include free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free English breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Only motorbike parking on-site, free parking nearby
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Thurso Library and 4 minutes on foot from UHI North Highland - Environmental Research Institute
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 25 square feet (2 square metres) and includes conference space. The eco-certified Pentland also features tour/ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Thurso hotel is smoke free.

Guests are served a free English breakfast daily from 7 AM to 9 AM.
On-site venue – This restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Street parking available
  • Onsite motorcycle parking only

Food and drink

  • Free English breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 25 square feet of conference space
  • Meeting rooms

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 24 December and 26 December.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 10.00 per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 10.00 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Pentland Hotel Thurso
Pentland Thurso
Pentland Hotel Thurso
Pentland Hotel
Pentland Thurso
Hotel Pentland Thurso
Thurso Pentland Hotel
Hotel Pentland
Pentland Hotel
Pentland Thurso
Pentland Hotel Thurso

Pentland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 100 out of 286 reviews" "
Rating 8 - Good. 112 out of 286 reviews" "
Rating 6 - Okay. 46 out of 286 reviews" "
Rating 4 - Poor. 21 out of 286 reviews" "
Rating 2 - Terrible. 7 out of 286 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Skye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Nice hotel and staff. Close to shops, food, and even groceries. Nice newspaper shop across the street. Great complimentary breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely stay the staff were kind and gave a fast service. Can’t really ask for anything more.
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Stayed 1 night in Aug 2024

8/10 Good

Susan

Stayed 2 nights in Aug 2024

6/10 Okay

Steve

Liked: Staff & service
Staff were excellent. Hotel is tiered
Hotel location was superb. Hotel is tiered in need up of update
Stayed 1 night in Jul 2024

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can highly recommend The Pentland Hotel whilst staying in lovely Thurso. The staff are exceptional, the beds are comfy and the cleanliness and food are outstanding. We look forward to returning.
Stayed 2 nights in Jul 2024

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable Hotel for those exploring the North Coast of Scotland. Food in the bar was enjoyed by all.
Stayed 1 night in Jul 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan, Airdrie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Jul 2024

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
I requested a low floor since my wife uses a cane, but was put on 3rd floor. The bathroom had black mold in the tub/shower. There was no hot water in shower or in sink. The 3 of us could only do "sponge" baths. The food at breakfast was cold including the beans and eggs. Do not recommend staying here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally good all around. Showing its age a bit but it did make it quaint. Desk staff was very helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful helpful friendly staff. Quiet courtyard spacious room.
Stayed 3 nights in Jun 2024

8/10 Good

Ailsa

Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The hotel was tired, floor was not vacuumed, urine on the toilet seat. The linoleum in the bathroom was peeling, upholstery on chair was peeling off.
Stayed 2 nights in May 2024

4/10 Poor

John

Business traveller
Disliked: Property conditions & facilities
Must try harder
Staff are really very nice but the hotel is very sad and in poor shape, everything reeks of cheap, food is poor and restaurant is not at all managed. Room is tired and in need of a makeover, bathroom absolutely shocking and worse shower in the world. Breakfast is usually the high point for me but not here, everything from the cheapest supplier nothing was cooked correctly or had been kept warm for hours. Sorry Pentland an 80,s hotel is not for me.
Stayed 1 night in May 2024

10/10 Excellent

Felicity

Travelled with partner
Great place to stay. Helpful staff and great options to eat at the restaurant.
Stayed 1 night in May 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
I hope to stay there again next year.
Stayed 1 night in Apr 2024

8/10 Good

BARBARA, ORLANDO

Liked: Staff & service, amenities, property conditions & facilities
Loved bathroom. Big, spacious with 6 ft tub and separate shower. Not expected at this price point. Convenient electrical outlets with one by bed and two by the desk. Great lighting. More attention to details in cleaning would have been nice. Not dirty, but the dusting and floors could have had a little more carefully. Overall, enjoyed and would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Wamberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very well appointed, clean, spacious, quiet and cool (it was very warm during our stay). The staff was professional, pleasant and polite, making us feel very welcome. The one issue was the lack of a shower mat and the shower tray being too slippery, specially after you had soap everywhere.
Stayed 1 night in May 2024

8/10 Good

Zane

Good
Stayed 1 night in May 2024

8/10 Good

RICHARD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, ample parking, friendly staff, good food.
Stayed 1 night in Apr 2024

8/10 Good

Jack

Travelled with family
Liked: Property conditions & facilities, room comfort
Characterful
Nice wee old schoo hotel full of character. Excellent breakfast. Warm and comfortable.
Stayed 2 nights in Apr 2024

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine except no convenient parking during the day
Stayed 1 night in Apr 2024