"Hi the only problem we had was that the hot water was never hot sometimes it was only luke warm " More
28 Mar 2020 by Óscar Sepulveda Director THB Flora ***
Dear Guest, Thank you for your time to post a review about your recent stay with us. We are very glad to know that your stay at our hotel has been enjoyable. We appreciate the wonderful mentions of our services and facilities. We regret to hear about the inconvenient with the wait service, we will ensure to address this with the appropriate department and make the proper corrections. We look forward to welcoming you again at our hotel in the near future. Please do not hesitate to contact us should you require any further assistance. Warm greetings from all of our resort staff, Guest service department
3 Feb 2020 by Óscar S. Director THB Flora***
Dear guest, All the hotel staff appreciate your comment, it is our best daily motivation. Greetings
30 Dec 2019 by Óscar S. Director THB Flora***
Dear Guest, we are really thankful for your wonderful review and for having chosen our facilities to enjoy of your holidays at Puerto del Carmen. It is very pleasant to know that you liked our all inclusive option and you enjoyed all our bars and services, because this is our main aim, that our guests are glad with the services of our facilities. We are looking forward to welcoming you at Hotel THB Flora. Greetings from Lanzarote.
15 Sep 2019 by Óscar S. Director THB Flora***
Estimado Huésped le damos las gracias por su comentario. Un saludo
4 Sep 2019 by Óscar S. Director THB Flora
Dear Guest, First of all I wanted to thank you for taking the time to leave your opinion and for choosing THB Flora for your holidays in Lanzarote. I am very happy to know that you enjoyed your holidays, I would like to remember that our guests opinions are very important for us as it helps us to improve our services. With kind regards,
31 Jul 2019 by Óscar S. Director THB Flora***
Dear Guest, On behalf of the Management and all the staff, we would like to thank you for all your nice comments about this hotel and our service. We are glad to know that you spent a pleasant holiday and it would be an honor for us to be able to welcoming you again in the near future. Once again, thank you for sharing a review and for your kind words commending THB Flora***. Yours sincerely,
14 Jun 2019 by Óscar S. Director THB Flora***
Dear Guest, First of all I wanted to thank you for taking the time to leave your opinion and for choosing the THB Flora Hotel for your holidays in Lanzarote. I am very happy to know that we could meet your expectations and that you could enjoy your stay in our hotel. We all do hope to welcome you back soon again for another fantastic stay! With kind regards
22 May 2019 by Óscar S. Director THB Flora***
Dear Guest, First of all I wanted to thank you for taking the time to leave your opinion and for choosing the THB Flora Hotel for your holidays in Lanzarote. I am very happy to know that we could meet your expectations and that you could enjoy your stay in our hotel. We all do hope to welcome you back soon again for another fantastic stay! With kind regards,