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One Tijuana Otay

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for One Tijuana Otay

Reception
Exterior
Superior Room, 1 Queen Bed | In-room safe, desk, blackout curtains, free WiFi
Interior
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Autonomous University of Baja California
    5 min walk
  • Alameda Otay
    6 min walk
  • High Performance Center in Tijuana
    12 min walk
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    8 min drive

Room options

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 2 Single Beds

  • 19 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Fiesta Inn Tijuana Otay

Pool
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (1015)
The price is CHF 102
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Fiesta Inn Tijuana Otay

About this property

One Tijuana Otay

Eco-certified hotel connected to a shopping centre in Tijuana with free breakfast
Along with a snack bar/deli, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe. Housekeeping is available on request.
One Tijuana Otay offers 120 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at One Tijuana Otay. During your stay, you'll be connected to a shopping centre and just a quick walk from Autonomous University of Baja California. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • Guests speak favourably about the proximity to the airport and the location
  • Just a 2-minute drive from U.S. Consulate General Tijuana and 8 minutes from San Ysidro Border Crossing
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. The eco-certified One Tijuana Otay also features laundry facilities, a front desk safe, and a lift. Free self parking is available.

This 3-star Tijuana hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2018
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

One Tijuana Otay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 558 out of 1007 reviews" "
Rating 8 - Good. 232 out of 1007 reviews" "
Rating 6 - Okay. 95 out of 1007 reviews" "
Rating 4 - Poor. 49 out of 1007 reviews" "
Rating 2 - Terrible. 73 out of 1007 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

GIL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is too noise ,its a bar playing music like if was inside the room until almost 3 am Rooms are too small, the hotel does not have a parking lot ,it is inside a big plaza and you park in the street .that is an inconvinient if you are traveling and need to live your stuff on the car
Stayed 1 night in Aug 2024

10/10 Excellent

Carvin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need. Super clean, small rooms but clean and modern, tons of donig in the plaza Close to airport, airport taxi $400, Uber $80 Don’t fall for the airport taxi
Stayed 1 night in Jul 2024

10/10 Excellent

Jose Nerio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING
Stayed 2 nights in Aug 2024

8/10 Good

Fran

Stayed 1 night in Aug 2024

10/10 Excellent

Sahara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Gabby

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good, except if you're a light sleeper don't stay here! The place across the street is super loud with people singing karaoke! The rooms are small and the walls paper thin so you hear everything going on and they do have a washer and dryer which is amazing but there's only one for the entire 6 floors!! Not cool! We would stay there again though because the area is super safe and nice, everything you need is there and more, it's fun and pretty. Staff is friendly and the free breakfast is amazing!! Overall 4 stars!
Stayed 1 night in Aug 2024

10/10 Excellent

marisol

Stayed 2 nights in Jul 2024

10/10 Excellent

Juan

Stayed 1 night in Jul 2024

6/10 Okay

Edgar

Stayed 1 night in Jul 2024

10/10 Excellent

Muthukumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a best place to stay in Tijuana, its on the mall and happening place. Only drawback between Thu to Sat, there is loud noise from the bar opposite to the hotel. Apart from the we enjoyed the stay, staffs are very friendly and breakfast was awesome. if youre coming for consular appointment I will highly recommend this place.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Muthukumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Luis

Travelled with partner
Liked: Amenities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Cristal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From southern Cali
Excellent hotel because it’s inside a mall. You can literally do everything. Club, bars, theaters, buffet, shop , try different foods, casino , kids play areas
Stayed 1 night in Jun 2024

10/10 Excellent

albert

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Ben

Stayed 1 night in Jul 2024

8/10 Good

Jocelyne

Stayed 1 night in Jul 2024

10/10 Excellent

Lorena

Liked: Staff & service, property conditions & facilities
I love it
Stayed 1 night in Jul 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities
AC didn’t seem to be working properly and it was very warm on a hot day.
Stayed 1 night in Jul 2024

8/10 Good

Sonia

Stayed 1 night in Jul 2024