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HOTEL PUERTA CHICHEN

0-star property
Calle 15 A Km 117 No. 30 X 20, Tinum, Yucatan 044 511 21 42
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Standard Room, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at HOTEL PUERTA CHICHEN. During your stay, you'll be within walking distance of Ball Courts. Enjoy features like free WiFi in public areas and a free manager's reception, plus a full-service spa.

  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room
  • 11 minutes on foot from Ball Courts and a 1-minute drive from Pre-Hispanic City of Chichen-Itza

About the HOTEL PUERTA CHICHEN

Location Calle 15 A Km 117 No. 30 X 20, Tinum, Yucatan 97757

Property Features

HOTEL PUERTA CHICHEN offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. Spa services, tour/ticket assistance, and a garden are also featured at HOTEL PUERTA CHICHEN. This 3-star Pisté hotel is smoke free.

  • 48 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

HOTEL PUERTA CHICHEN offers 48 air-conditioned accommodations with an iron/ironing board and a ceiling fan. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels. Bathrooms include a shower. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Travel cot

Food & Drink

The hotel hosts a free manager's reception daily.

HOTEL PUERTA CHICHEN has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site

Spa Services

The on-site spa has couples treatment room(s). Services include massages.

  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at HOTEL PUERTA CHICHEN

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 10 for adults and from MXN 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HOTEL PUERTA CHICHEN Hotel
  • HOTEL PUERTA CHICHEN Tinum
  • HOTEL PUERTA CHICHEN Hotel Tinum

You should know

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.