Upon arrival, we expected a double bed as stated in the room specification, which was not to be the case. Your site for this location says following: "1 double, 1 single, and 1 sofa bed." Unfortunately, the reality proved to be 3 single beds and 1 sofa bed. We specifically asked for one double bed, and although the sofa bed could unfold to become a very uncomfortable "double" bed, the product and our wishes did not match what your site specifies for this room. Since the listed 1 double bed and 1 sofa bed are the one and same item, we did not get what we paid for. Most interesting was that the management of Sankt Helene started to argue about these indisputable facts and blamed it all on Hotel.com when confronted with the discrepancies. A separate complaint for this issue is submitted directly to you in another e-mail. The breakfast is another story, only served from 8:00 - 9:30 on a Sunday! And at a price of 80,- DKK per guest; quite expensive for a simple breakfast buffet. In addition, the kitchen personnel was non-existent when they were needed to supplement the buffet table, we had to track down the hotel management for them to locate the ones that should have been in the kitchen. A checkout time at 10:00 am is also not contributing to a place with great service, and we were not informed about the checkout time upon check-in the night before. Unfortunately, we will not be able to recommend these facilities.