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Jorobado

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Dolores

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Brujas

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Titan

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Classic Shared Dormitory, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Cocodrilo

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Hotel Description

During your stay at Hotel Hacienda los Dolores - Hostel, you'll be close to Arcos del Sitio. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.

  • Free continental breakfast served at weekends
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a terrace and coffee/tea in a common area
  • On-site recreation includes a playground
  • 7.7 mi (12.4 km) from Arcos del Sitio and 11.1 mi (17.9 km) from Taxhimay Lake
  • Dogs welcome free of charge (restrictions apply)

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekends. WiFi is free in public spaces. Spa services, a terrace, and a garden are also featured at Hotel Hacienda los Dolores - Hostel. This 3-star Tepotzotlán hostel is smoke free.

  • 10 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site

Room Amenities

Hotel Hacienda los Dolores - Hostel offers 10 accommodations. Beds feature down duvets. Bathrooms include a bath. Housekeeping is provided on a daily basis.

  • Down blanket
  • Bathtub
  • Housekeeping (daily)

Food & Drink

Guests are served a free continental breakfast on weekends from 9:00 AM to 11:00 AM.

Hotel Hacienda los Dolores - Hostel has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Playground on site
  • Skydiving nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages and Swedish massages.

  • Hot stone massage
  • Swedish massage
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 10:00 AM - 10:00 PM. If you are planning to arrive after 1:00 PM, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

The front desk at this property is open daily from 10:00 AM - 10:00 PM.
Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

  • Front desk opens daily at 10:00 AM
  • Front desk closes daily at 10:00 PM
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Hacienda los Dolores
  • Hotel Hacienda los Dolores Hostel
  • Hotel Hacienda los Dolores - Hostel Tepotzotlán

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hostel before arrival using the contact information on the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.