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One Cuautitlan

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for One Cuautitlan

Lobby
Exterior
Superior Double Room | In-room safe, desk, iron/ironing board, free WiFi
Check-in/check-out kiosk
Loft | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Paseo de las Haciendas esquina Av Chalma, Cuautitlan Izcalli, MEX, 54700
  • San Marcos Power Center
    4 min walk
  • El Rincon Michoacano
    1 min walk
  • Tepotzotlán Bus Station
    5 min drive
  • Mexico City (MEX-Mexico City Intl.)
    60 min drive

Room options

View all photos for Loft

Loft | In-room safe, desk, iron/ironing board, free WiFi

Loft

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Hotel MX más cuautitlán

Breakfast included
Parking included
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (325)
The price is CHF 53
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Hotel MX más cuautitlán

About this property

One Cuautitlan

Eco-certified hotel in Cuautitlan Izcalli with free parking
Along with a business centre, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a front desk safe, a banquet hall and a vending machine are on-site. Housekeeping is available on request.
One Cuautitlan offers 156 accommodations with a safe and a hairdryer. 46-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at One Cuautitlan, you're just a quick walk from San Marcos Power Center. Features include free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking
  • Amenities include newspapers, a front desk safe and a business centre
  • Just a 4-minute walk from San Marcos Power Center and 5 minutes by car from Xochitla Ecological Park
  • Airport shuttle service available for a fee
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. The eco-certified One Cuautitlan also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This 3-star Cuautitlan Izcalli hotel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Cuautitlan Hotel
One Cuautitlan Hotel
One Cuautitlan Cuautitlan Izcalli
One Cuautitlan Hotel Cuautitlan Izcalli

One Cuautitlan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 219 out of 402 reviews" "
Rating 8 - Good. 134 out of 402 reviews" "
Rating 6 - Okay. 19 out of 402 reviews" "
Rating 4 - Poor. 13 out of 402 reviews" "
Rating 2 - Terrible. 17 out of 402 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Andres

Stayed 1 night in Jul 2024

10/10 Excellent

Priscila

Stayed 1 night in Jul 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jun 2024

8/10 Good

Armando

Business traveller
Liked: Cleanliness, staff & service
OK just for short stays
Just for short stays
Stayed 3 nights in Jun 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No pool
Stayed 1 night in Apr 2024

8/10 Good

ALFREDO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Bruno

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in Mar 2024

10/10 Excellent

Jose Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Change them breakfast options a bit. very simple
Stayed 1 night in Mar 2024

2/10 Terrible

Estela

Travelled with family
Disliked: Staff & service, property conditions & facilities
El cuarto sucio, no me dieron el cuarto que reserve, el taxista con quien tienen un acuerdo fue pésimo no sabe usar el GPS nos perdió.el manager nunca pudimos verlo, hay un registro de inconformidad en el front desk, somos clientes de este hotel por mucho tiempo estamos desepcionados, hojala tomen carta en el asunto.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Vacation
The stay was easy and the facility well kept. The pillows were too soft.
Stayed 6 nights in Jan 2024

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Maria

Disliked: Cleanliness, property conditions & facilities
Room service was really bad we has to ask twice to clean up our room also the lights were going off every 15 minutes. breakfast was horrible. over all was bot a good place to stay.
Stayed 5 nights in Nov 2023

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

2/10 Terrible

Carmen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This property’s customer service level has decreased significantly since the last time I was there. My flight arrived early in the morning and the front desk attendant wanted to charge me the full rate for one night instead of a prorated rate. Also, the towels in the room were torn on all four sides. In addition, the quality of the food served for breakfast was not the best. The fruit was not fresh and seemed it was the unused fruit from the previous day. I was disappointed.
Stayed 1 night in Oct 2023

10/10 Excellent

Berenice

Stayed 3 nights in Aug 2023

8/10 Good

peter

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is comfortable and has convenient parking. The breakfast was nice. Overall great place to stay but not very sound proofed.
Stayed 1 night in Jun 2023

10/10 Excellent

Fernando

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The best in the zone
Stayed 1 night in Jun 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Great location. We had a very comfortable stay
Stayed 2 nights in Jun 2023

10/10 Excellent

Fernando

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good point for me and my family! The rooms are so small
Stayed 1 night in May 2023

10/10 Excellent

Fernando

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Vey well and nice place!
Stayed 1 night in May 2023

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 1 night in May 2023

8/10 Good

martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
service was great good buffet and close to stores
Stayed 3 nights in May 2023

10/10 Excellent

Baltazar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
review one cuautitlan
My stay at One Cuatiltan was very pleasant. the staff was very friendly and helpful. Overall I would rate this trip above average.
Stayed 3 nights in Mar 2023

10/10 Excellent

Carlos

Stayed 3 nights in Feb 2023

10/10 Excellent

gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N