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Holiday Inn Tlaxcala by IHG

3.5 star property

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Photo gallery for Holiday Inn Tlaxcala by IHG

Zip-lining
Meeting facility
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Zip-lining

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • Room service
  • Breakfast available

Explore the area

Map
Carretera Tlaxcala- Apizaco Km 10, Santa María Atlihuetzia, Yauhquemehcan, TLAX, 90459
  • Xicotencatl National Park
    ‪5 min drive‬
  • Basilica of Ocotlan
    ‪9 min drive‬
  • Xicotencatl Theater
    ‪10 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪42 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Low Floor)

Standard Room, 1 King Bed, Accessible (Low Floor) | Room amenity

Standard Room, 1 King Bed, Accessible (Low Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Shower, free toiletries, hair dryer, bathrobes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Room amenity

Suite, 1 Bedroom, Balcony

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Shower, free toiletries, hair dryer, bathrobes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Living area

City Express by Marriott Apizaco

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (311)
The price is CHF 99
for 1 room
includes taxes & fees
3 Mar - 4 Mar
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About this property

Holiday Inn Tlaxcala by IHG

Family-friendly hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a steam room are on-site.
Holiday Inn Tlaxcala by IHG offers 102 accommodations with a safe and complimentary bottles of water. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa ModelArt. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Tlaxcala by IHG. During your stay, you'll be close to Basilica of Ocotlan. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Mayana
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hot stone massages, facials or body scrubs at Spa ModelArt
  • Services include babysitting, free food shopping service and supervised childcare
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 5-minute drive from Xicotencatl National Park and 8 minutes from Centro de Convenciones de Tlaxcala
Holiday Inn Tlaxcala by IHG offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 3500 square feet (325 square metres) and includes a conference centre. A children's pool, a fitness centre, and a steam room are also featured at the family-friendly Holiday Inn Tlaxcala by IHG. You'll have access to the indoor pool at a partner property. Free self parking is available.

This 3.5-star Yauhquemehcan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 12:30 PM.
Mayana – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Aguamiel – On-site bar. Open daily.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 220 to 290 for adults and MXN 150 to 220 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Aguamiel
  • Mayana

Things to do

  • Children's pool
  • Ecotours
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Shopping centre
  • Steam room
  • TV in common areas
  • Ziplining

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (3,500 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • On the riverwalk
  • Outdoor furniture

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 220 to 290 for adults and MXN 150 to 220 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Tlaxcala
Tlaxcala By Ihg Yauhquemehcan
Holiday Inn Tlaxcala by IHG Hotel
Holiday Inn Tlaxcala an IHG Hotel
Holiday Inn Tlaxcala by IHG Yauhquemehcan
Holiday Inn Tlaxcala by IHG Hotel Yauhquemehcan

Holiday Inn Tlaxcala by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 145 out of 177 reviews
Rating 8 - Good. 23 out of 177 reviews
Rating 6 - Okay. 4 out of 177 reviews
Rating 4 - Poor. 2 out of 177 reviews
Rating 2 - Terrible. 3 out of 177 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff’s friendly attitude , the customer service and amazing hotel conditions!
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Daisy, Fontana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very nice and quiet. Everyone is very friendly.
Stayed 1 night in May 2024

10/10 Excellent

Teresa, Corona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal was kindly and care to the us, Adriana in the restaurant was so nice always keeping us with hot coffee, the bedroom was so clean and nice I love the sheets and the white quilts on the beds, the view from my window was spectacular, the pool clean and warm all the time. Thank you so much for your service I enjoy a lot.
Stayed 4 nights in Apr 2024

2/10 Terrible

Sweet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was amazing until I came back home and realized THE CLEANING STAFF STOLE MY CLOTHES! The four days I stayed I never asked for cleaning service or anything but towels but to my surprise they still entered my room and took the liberty of taking my clothes counting on me not noticing because I had so much luggage what a disgrace everything was 10/10 but stealing my clothes degraded themselves to a 2/10 the staff should not be allowed in your room when you clearly stated you didn’t want them in there. Im never coming back and that’s a fact! Going to such an expensive hotel just to get robbed, what a joke!
Stayed 3 nights in Mar 2024

10/10 Excellent

ILIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Although the hotel is modern and clean, we were annoyed that key attractions, the suspension bridge over the waterfall, and the walking paths leading down to the river below the waterfall were closed after 3pm, the normal time for checking in.
Stayed 1 night in Feb 2024

10/10 Excellent

Tammy, Cary

Travelled with family
Liked: Cleanliness, property conditions & facilities
Food and serving staff are the best things this hotel has. Front office staff needs customer service training. They are never able to do anything without a manager and the manager is never at the property (so they say). Room I recently was in had dead insects in bathroom and near door.
Stayed 4 nights in Dec 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me fascinó la estancia, la cercanía a la naturaleza, la paz de los espacios exteriores, el Spa y la atención en general fue fenomenal!
Stayed 3 nights in Jan 2024

6/10 Okay

Tammy, Cary

Travelled with family
Disliked: Cleanliness
Breakfast buffet and serving staff are excellent !
Stayed 4 nights in Dec 2023

8/10 Good

Tammy, Cary

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I have stayed at this property before and most staff goes out of their way to accommodate and make our stay very pleasurable, especially the restaurant staff. The buffet is excellent. The front desk is probably the worst as customer service. My husband had work papers to scan and she was quite rude her name Salma. It seems that everything you ask them to do is painful and tiring and interfering with the conversations they have amongst themselves and the concierge, Other than that first impression, everyone else is outstanding!
Stayed 3 nights in Aug 2023

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and colonial property. Great food and friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Antonio, Anacortes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Arpan, Brampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Arlo Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and view
Stayed 1 night in Sep 2022

10/10 Excellent

Arlo Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view and stay
Stayed 1 night in Aug 2022

10/10 Excellent

RENE, ROMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Nice staff Lovely place
Stayed 1 night in Aug 2022

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is comfortable. I did not like that I paid for the stay with breakfast, only to discover that is a limited breakfast option. I would had prefer to be charged more, to the unpleasant surprise that you can not do what you want, neither eat what you want. I had a meeting and wanted to have breakfast and have my meeting to save time. But it was not possible, even if you want to pay more, you would have to pay full amount and lose paid breakfast money. I will not go back. But despite that detail, it is a nice stay.
Stayed 1 night in May 2022

10/10 Excellent

Haydee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Divertido
Es bonito el Hotel, el bufete del desayuno muy completo y la tirolesa y el puente increible
Stayed 2 nights in Nov 2024

10/10 Excellent

ERIKA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo súper
Stayed 1 night in Oct 2024

10/10 Excellent

Fatima

Stayed 1 night in Nov 2024

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno el servicio en todos los aspectos
Stayed 2 nights in Nov 2024

10/10 Excellent

carlos Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y servicio
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
El Lugar está hermoso
Stayed 1 night in Oct 2024

10/10 Excellent

Montserrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024