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Centurion Hotel Grand Akasaka

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Centurion Hotel Grand Akasaka

Exterior
In-room safe, laptop workspace, iron/ironing board, free WiFi
Spa
Spa
In-room safe, laptop workspace, iron/ironing board, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
3-19-3 Akasaka, Minato-ku, Tokyo, Tokyo-to, 107-0052
  • Hotel New Otani Tokyo
    7 min walk
  • Tokyo Midtown
    17 min walk
  • Tokyo Imperial Palace
    18 min walk
  • Tokyo (HND-Haneda)
    32 min drive

Room options

View all photos for Standard Semi-double -Smoking (1 Semi double Bed)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Semi-double -Smoking (1 Semi double Bed)

  • Sleeps 2
  • 1 Large Single Bed

View all photos for [Sukiyaki Dinner] Moderate King Room -Non Smoking (1 King Bed) - Annex - Sofa bed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

[Sukiyaki Dinner] Moderate King Room -Non Smoking (1 King Bed) - Annex - Sofa bed is from 3rd Adult

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for [Shabushabu Dinner]Moderate King Room -Non Smoking (1 King Bed) - Annex - Sofa bed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

[Shabushabu Dinner]Moderate King Room -Non Smoking (1 King Bed) - Annex - Sofa bed is from 3rd Adult

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior King Room -Non Smoking (1 King Bed) - Sofa bed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior King Room -Non Smoking (1 King Bed) - Sofa bed is from 3rd Adult

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Accessibility Room -Non Smoking （2 Semi-double Bed) 

In-room safe, laptop workspace, iron/ironing board, free WiFi

Accessibility Room -Non Smoking （2 Semi-double Bed) 

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Queen Room - Non-Smoking (1 Queen Bed)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Queen Room - Non-Smoking (1 Queen Bed)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Shabushabu Dinner] Superior Double Room -Non Smoking (1 Double Bed) - Sofa bed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

[Shabushabu Dinner] Superior Double Room -Non Smoking (1 Double Bed) - Sofa bed is from 3rd Adult

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Twin Room -Non Smoking (2 Semi-double Bed) - Sofa bed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Twin Room -Non Smoking (2 Semi-double Bed) - Sofa bed is from 3rd Adult

  • 22.9 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for [Sukiyaki Dinner] Deluxe Twin Room -Non Smoking (2 Queen Bed) - Annex -Sofa bed is from 5th Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

[Sukiyaki Dinner] Deluxe Twin Room -Non Smoking (2 Queen Bed) - Annex -Sofa bed is from 5th Adult

  • Sleeps 6
  • 2 Queen Beds and 2 Single Sofa Beds

View all photos for [Shabushabu Dinner] Deluxe Twin Room -Non Smoking (2 Queen Bed) - Annex -Sofa bed is from 5th Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

[Shabushabu Dinner] Deluxe Twin Room -Non Smoking (2 Queen Bed) - Annex -Sofa bed is from 5th Adult

  • Sleeps 6
  • 2 Queen Beds and 2 Single Sofa Beds

View all photos for [Shabushabu Dinner]Healing Twin Room -Non Smoking (2 Double Bed) - Anex - Sofa bed is from 5th Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

[Shabushabu Dinner]Healing Twin Room -Non Smoking (2 Double Bed) - Anex - Sofa bed is from 5th Adult

  • Sleeps 6
  • 2 Double Beds and 2 Single Sofa Beds

View all photos for [Sukiyaki Dinner] Healing Twin Room -Non Smoking (2 Double Bed) - Anex - Sofa bed is from 5th Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

[Sukiyaki Dinner] Healing Twin Room -Non Smoking (2 Double Bed) - Anex - Sofa bed is from 5th Adult

  • Sleeps 6
  • 2 Double Beds and 2 Single Sofa Beds

View all photos for [Sukiyaki Dinner] Family Room - Non-Smoking (2 Semi-double Bed) Bunk bed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

[Sukiyaki Dinner] Family Room - Non-Smoking (2 Semi-double Bed) Bunk bed is from 3rd Adult

  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bunk Bed

View all photos for Standard Double Room - Non-Smoking

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Double Room - Non-Smoking

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for [Shabushabu Dinner] Family Room - Non-Smoking (2 Semi-double Bed) Bunk bed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

[Shabushabu Dinner] Family Room - Non-Smoking (2 Semi-double Bed) Bunk bed is from 3rd Adult

  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bunk Bed

View all photos for Family Room - Non-Smoking (2 Semi-double Bed) Bunk bed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

Family Room - Non-Smoking (2 Semi-double Bed) Bunk bed is from 3rd Adult

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bunk Bed

View all photos for Deluxe Twin Room -Non Smoking (2 Queen Bed) - Annex -Sofa bed is from 5th Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room -Non Smoking (2 Queen Bed) - Annex -Sofa bed is from 5th Adult

  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Sofa Beds

View all photos for Healing Twin Room -Non Smoking (2 Double Bed) - Anex - Sofa bed is from 5th Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

Healing Twin Room -Non Smoking (2 Double Bed) - Anex - Sofa bed is from 5th Adult

  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Sofa Beds

View all photos for [Shabushabu Dinner]Comfort Twin Room Non Smoking(2 Semi-double Bed) Annex Sofabed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

[Shabushabu Dinner]Comfort Twin Room Non Smoking(2 Semi-double Bed) Annex Sofabed is from 3rd Adult

  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for [Shabushabu Dinner]Suite Room -Non Smoking (2Queen Bed) - Top Floor - Sofa bed is from 5th Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

[Shabushabu Dinner]Suite Room -Non Smoking (2Queen Bed) - Top Floor - Sofa bed is from 5th Adult

  • Sleeps 6
  • 2 Queen Beds and 2 Single Sofa Beds

View all photos for Comfort Twin Room -Non Smoking (2 Semi-double Bed) - Annex - Sofa bed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

Comfort Twin Room -Non Smoking (2 Semi-double Bed) - Annex - Sofa bed is from 3rd Adult

  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for [Sukiyaki Dinner] Superior King Room -Non Smoking (1 King Bed) - Sofa bed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

[Sukiyaki Dinner] Superior King Room -Non Smoking (1 King Bed) - Sofa bed is from 3rd Adult

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Moderate Twin Room -Non Smoking (2 Semi-double Bed) - Anex - Sofa bed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

Moderate Twin Room -Non Smoking (2 Semi-double Bed) - Anex - Sofa bed is from 3rd Adult

  • 21 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for [Sukiyaki Dinner] Superior Twin Room -Non Smoking (2 Semi-double Bed) - Sofa bed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

[Sukiyaki Dinner] Superior Twin Room -Non Smoking (2 Semi-double Bed) - Sofa bed is from 3rd Adult

  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Standard Semi-double Room -Non Smoking (1 Semi-double Bed)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Semi-double Room -Non Smoking (1 Semi-double Bed)

  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for [Shabushabu Dinner] Superior King Room -Non Smoking (1 King Bed) - Sofa bed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

[Shabushabu Dinner] Superior King Room -Non Smoking (1 King Bed) - Sofa bed is from 3rd Adult

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for [Sukiyaki Dinner]Moderate Twin Room -Non Smoking (2 Semi-double Bed) Annex Sofabed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

[Sukiyaki Dinner]Moderate Twin Room -Non Smoking (2 Semi-double Bed) Annex Sofabed is from 3rd Adult

  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for [Shabushabu Dinner] Superior Twin Room -Non Smoking (2 Semi-double Bed) - Sofa bed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

[Shabushabu Dinner] Superior Twin Room -Non Smoking (2 Semi-double Bed) - Sofa bed is from 3rd Adult

  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for [Sukiyaki Dinner] Superior Double Room -Non Smoking (1 Double Bed) - Sofa bed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

[Sukiyaki Dinner] Superior Double Room -Non Smoking (1 Double Bed) - Sofa bed is from 3rd Adult

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Double Room -Non Smoking (1 Double Bed) - Sofa bed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Double Room -Non Smoking (1 Double Bed) - Sofa bed is from 3rd Adult

  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for [Shabushabu Dinner]Moderate Twin Room Non Smoking (2 Semi-double Bed)Annex Sofabed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

[Shabushabu Dinner]Moderate Twin Room Non Smoking (2 Semi-double Bed)Annex Sofabed is from 3rd Adult

  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Moderate King Room -Non Smoking (1 King Bed) - Annex - Sofa bed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

Moderate King Room -Non Smoking (1 King Bed) - Annex - Sofa bed is from 3rd Adult

  • 16 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Room -Non Smoking (2Queen Bed) - Top Floor - Sofa bed is from 5th Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite Room -Non Smoking (2Queen Bed) - Top Floor - Sofa bed is from 5th Adult

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Sofa Beds

View all photos for [Sukiyaki Dinner] Suite Room -Non Smoking (2Queen Bed) - Top Floor - Sofa bed is from 5th Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

[Sukiyaki Dinner] Suite Room -Non Smoking (2Queen Bed) - Top Floor - Sofa bed is from 5th Adult

  • Sleeps 6
  • 2 Queen Beds and 2 Single Sofa Beds

View all photos for Superior Double Room -Smoking (1 Double Bed) - Sofa bed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Double Room -Smoking (1 Double Bed) - Sofa bed is from 3rd Adult

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for [Sukiyaki Dinner]Comfort Twin Room -Non Smoking (2 Semi-double Bed) Annex Sofabed is from 3rd Adult

In-room safe, laptop workspace, iron/ironing board, free WiFi

[Sukiyaki Dinner]Comfort Twin Room -Non Smoking (2 Semi-double Bed) Annex Sofabed is from 3rd Adult

  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

Similar properties

Exterior

Centurion Hotel Residential Akasaka

Free WiFi
Air conditioning
Laundry
4.1 out of 5, Very good, (1000)
The price is CHF 93
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Centurion Hotel Residential Akasaka

About this property

Centurion Hotel Grand Akasaka

Hotel with a sauna, a quick walk to Akasaka Biz Tower
Along with a restaurant, this hotel has a sauna and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities and a vending machine are on-site. Housekeeping is available on request.
Centurion Hotel Grand Akasaka offers 82 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna.
Our customers tell us that they can't get enough of the helpful staff at Centurion Hotel Grand Akasaka. During your stay, you're just a quick walk from Akasaka Biz Tower. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Japanese breakfast served daily for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Akasaka Biz Tower and 5 minutes on foot from Akasaka ACT Theater
There's a restaurant on site. WiFi is free in public spaces. A sauna, a vending machine, and laundry facilities are also featured at Centurion Hotel Grand Akasaka.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a Japanese breakfast daily from 7:30 AM to 10:00 AM.
Centurion Hotel Grand Akasaka has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 10:00 AM for a fee: JPY 2,000 for adults and JPY 2,000 for children
  • A restaurant

Things to do

  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 19-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 0-5 included in the reservation.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • Spa tub fee: JPY 500 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 2000 for adults and from JPY 2000 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property's spa tub is available to men only.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Centurion Grand
Centurion Grand Akasaka
Centurion Hotel
Centurion Hotel Grand
Centurion Hotel Grand Akasaka
Centurion Hotel Grand Akasaka Tokyo, Japan
Centurion Grand Akasaka Tokyo
Centurion Hotel Grand Akasaka Hotel
Centurion Hotel Grand Akasaka Tokyo
Centurion Hotel Grand Akasaka Hotel Tokyo

Centurion Hotel Grand Akasaka Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 414 out of 1001 reviews" "
Rating 8 - Good. 364 out of 1001 reviews" "
Rating 6 - Okay. 141 out of 1001 reviews" "
Rating 4 - Poor. 48 out of 1001 reviews" "
Rating 2 - Terrible. 34 out of 1001 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to everything!
Stayed 5 nights in Sep 2024

6/10 Okay

Mauricio

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything about thos property. Convenient to everything.
Stayed 4 nights in Sep 2024

10/10 Excellent

Marylou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend to stay here. Very convenient to the metro, dining, and shopping. Staff were helpful.
Stayed 6 nights in Sep 2024

8/10 Good

Alexandra

Stayed 2 nights in Sep 2024

10/10 Excellent

NENITA

Liked: Cleanliness, staff & service, property conditions & facilities
Room is very cramp for 3 beds.
Stayed 2 nights in Sep 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and approachable. The room was just what we needed for our stay.
Stayed 5 nights in Sep 2024

4/10 Poor

murvy, Anaheim

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The room is too small, does not same as the picture showed on the web.
Stayed 6 nights in Sep 2024

6/10 Okay

Jeoung Eum

Stayed 2 nights in Aug 2024

10/10 Excellent

Lena

Liked: Cleanliness, staff & service
Stayed 8 nights in Apr 2024

8/10 Good

Faize

Travelled with family
Liked: Cleanliness, staff & service, amenities
Was a great play to stay. The staff here are really the best. They went out of their way to help us on multiple occasions. The front desk helped us with setting up transportation to the airport when the typhoon was coming. In addition, the housekeeping staff are so wonderful and work so hard in such a large building. It was very much appreciated how clean they made our room/bathroom. The only one small downside I would say for this hotel is the 2nd floor is a sauna, so you get a very strong chlorine odour. Other than that no problems here. Location is great and close to everything. Train station is a 1 min walk from hotel.
Stayed 6 nights in Aug 2024

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
There are two different buildings on the website. We want to book the room for the Centurion Hotel Grand Asakasa but sent us to Centurion Hotel Vintage (confused)
Stayed 4 nights in Sep 2024

8/10 Good

P.Renee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was great! Upin arrival, the receptionist was very welcoming. She was very helpful and provide us a map of the area. When we needed assistance in our room, she was very prompt and cordial. The only complaint that my family and I have is the receptionist who checked us out. She was of Indian descent. She was very rude and demeaningful. I had a leg injury and was asking for a taxi to take us to the airport limousine pick up area. She told me that it was only 1 minute walk away, and asked me if I even knew where it was. I informed that I was aware of the location, but I have a leg injury and cannot walk. Why did that even matter? We had 6 luggages to push over plus our carry ons. She said no taxi would take us there. We insisted for her to call, hut she kept making side comments. So, we told her to cancel and we were leaving. She ignored us and was still dialing. When we in the front of the hotel, the other receptionist of Japanese descent kindly ran out to get us. We told her that we were leaving. This was on August 26th, 2024 at approximately 11:00am. Please educate the receptionist who questioned us. This is appalling. The stay was outstanding until this happened. Therefore, I am decreasing the rate by 1 star. Thank you!
Stayed 3 nights in Aug 2024

10/10 Excellent

Feng Yi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like how spacious the room is and the convienence of the distant to shopping and transportation
Stayed 1 night in Sep 2024

10/10 Excellent

San

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Somsak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a Tokyo sized place and very close to the train station. There was a lot to eat in the area but a lot of other night stuff as well.
Stayed 2 nights in Aug 2024

6/10 Okay

Yen, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so wonderful and helpful! The rooms are very small (normal in Japan!) and had all the amenities you needed! Location was superb! Wished the public bath was also for ladies! Overall, hotel provided us with a comfortable stay with everything we needed!
Stayed 3 nights in Aug 2024

10/10 Excellent

Brandon

Stayed 10 nights in Jun 2024

2/10 Terrible

Wai Lit

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not friendly. They put us in a vintage hotel even though we didn't select that at booking. I asked to be placed in the grand hotel instead as that is what I booked for and the receptionist said I would have to pay more.
Stayed 2 nights in Aug 2024

8/10 Good

Pang

Travelled with family
Liked: Staff & service, amenities
Nice staff and lots of dining options!
Stayed 3 nights in Aug 2024

10/10 Excellent

Lianli

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Great location
Stayed 2 nights in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. Close to the station and tons of restaurants and convenient stores nearby.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, has a washer and dryer. Its a short walk to the station. You have a seven eleven next door. Staff is great!
Stayed 11 nights in Jul 2024

8/10 Good

Nailani, APO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a good stay. Really appreciated that they prepared 4 beds for our reservation. We were surprised to see the room was set up upon entering. Only downside was the air conditioning did not seem to be working correctly. It was not as cool in the room we were assigned.
Stayed 1 night in Aug 2024