Flexstay Inn Shinagawa

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Flexstay Inn Shinagawa

Lobby
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Laundry room
Fridge, microwave, coffee/tea maker

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
1-22-19, Kitashinagawa, Shinagawa-ku, Tokyo, Tokyo-to, 140-0001
  • Meiji Gakuin University
    2 min drive
  • Sengakuji Temple
    3 min drive
  • Happoen Garden
    3 min drive
  • Tokyo (HND-Haneda)
    10 min drive

Room options

Single Room, Non Smoking (Cleaning is Optional with Additional Cost)

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

Room, 1 Large Twin Bed, Smoking (Cleaning is Optional with Additional Cost)

  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

Single Room, Smoking (Cleaning is Optional with Additional Cost)

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

Room, 1 Large Twin Bed, Non Smoking (Cleaning is Optional with Additional Cost)

  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

Room, 1 Large Twin Bed, Smoking (Cleaning Is Optional with Additional Cost)

  • Sleeps 2
  • 1 Single Bed

Standard Single (Non-Smoking)

  • Sleeps 1
  • 1 Single Bed

Small Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

Small Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

Single Room Smoking

  • Sleeps 1
  • 1 Single Bed

Single Room

  • Sleeps 1
  • 1 Single Bed

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About this property

Flexstay Inn Shinagawa

Hotel in Tokyo, near Tokyo Bay
Along with laundry facilities, this hotel has free WiFi in public areas and a vending machine. Housekeeping is available on request.
Flexstay Inn Shinagawa offers 55 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and complimentary slippers. Televisions come with pay-per-view films. Kitchenettes offer fridges and microwaves. Bathrooms include a bath, bidets, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

During your stay at Flexstay Inn Shinagawa, you'll be within walking distance of Sengakuji Temple. Features include free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, a vending machine and a water dispenser
  • Just a 3-minute drive from Tokyo Bay and 5 minutes from Tokyo Tower
As a guest of Flexstay Inn Shinagawa, you'll find a vending machine, laundry facilities, and a water dispenser. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Tokyo hotel.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Elevators are not available at this property.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9 AM - 10 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property does not provide housekeeping service.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Flexstay
Flexstay Inn
Flexstay Inn Shinagawa
Flexstay Shinagawa
Flexstay Inn Shinagawa Hotel
Flexstay Inn Shinagawa Tokyo
Flexstay Inn Shinagawa Hotel Tokyo

Flexstay Inn Shinagawa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 111 out of 417 reviews" "
Rating 8 - Good. 169 out of 417 reviews" "
Rating 6 - Okay. 107 out of 417 reviews" "
Rating 4 - Poor. 25 out of 417 reviews" "
Rating 2 - Terrible. 5 out of 417 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Toshiyuki

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
部屋がにんにく臭がしたのが残念でした。気持ちよく寝ることができませんでした。気をつけて欲しいです。
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very close to a main Shinagawa station that gives you access to many different train lines mainly to all the major prefectures you want to see. Rooms a little on the small end but if your looking to just sleep and shower great location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, small but perfectly adequate. Quiet part of town within walking distance of more local station and a major one just a bit further (Shinagawa).
Stayed 2 nights in Apr 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Jan 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service
Hotel room gave off old dorm vibes. Amazing staff. Super close to stations and the Family Mart and breakfast place nearby are very tasty!
Stayed 4 nights in Jan 2024

10/10 Excellent

ZHI QIANG

Stayed 1 night in Oct 2023

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities
1 night stay - very good
Stayed 1 night in Oct 2023

6/10 Okay

Madhu

Liked: Cleanliness, staff & service, property conditions & facilities
Safe place, Quiet neighborhood, very basic hotel, extremely basic, little tricky to get to this hotel from Shinagawa station, until you get to know the place...around 10-15 minute walking distance..
Stayed 1 night in Aug 2023

10/10 Excellent

Busagarin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff can speak English well and provided good service and support. The hotel location is very near to Haneda airport. But you need to learn how to get to the airport properly. Japanese people are very kind and helpful. So just ask with Google Translator. As a new visitor to Japan, need advice how to get on the train properly. I just forgot to ask. The room is clean and well organized. Microwave and mini kitchen are available in the room. Walking to the nearest subway is a bit far for me, roughly 20 minutes walk. Probably I did not get used to walking this far to reach transportation. After getting used to the Tokyo train system, this hotel is a very good option. Family Mart is a few steps away from the hotel. Also there are another two supermarkets nearby. There are several restaurants in the area but I had no chance to try. This time I stayed only 2 nights. Next time I will stay longer.
Stayed 2 nights in Aug 2023

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cute inn in a quiet spot that is located within walking distance of two train stations. There are restaurants and convenience stores around that are open late so if you need to get something, you'll be able to. Rooms are tiny but that's par for the course in Japan. Neat and clean, it has everything you'll need. The inn has a coin washer and dryer in the basement which I took advantage of. For the price, location, and room I would definitely stay here again.
Stayed 2 nights in Apr 2023

10/10 Excellent

Miss

Stayed 1 night in Mar 2023

4/10 Poor

Thomas

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Location was great! Very close to the train station and to local restaurants. However, the internet connection was very poor.
Stayed 3 nights in Mar 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attendant who checked me in was very friendly.
Stayed 1 night in May 2022

6/10 Okay

Tetsuro

Business traveller
Liked: Staff & service
Disliked: Cleanliness
No room cleaning service available for multi-nights stay. Internet connection is poor.
Stayed 4 nights in Jan 2022

10/10 Excellent

Jose

Liked: Staff & service
Stayed 1 night in Jan 2022

8/10 Good

HK, New York, NY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the price point. Staff is very nice and accommodating.
Stayed 12 nights in Apr 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here several times, fairly short dist from shinagawa station, all works, basic amenities, just nijon tv, but for the price..... nice stay for me...
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Area was very clean, and you can enjoy the convenience and feel of a small residential area within walking distance (10-15 min) from Shinagawa station. Staff were very accommodating and allowed us check in at 1130AM, which gave my travel companion and I the rest of the day to sightsee and wander around the area. In terms of size, the room was exactly what you'd expect from a Japanese hotel. However, it included a small kitchenette and microwave. Very handy! Being nearly 6ft tall, I found using the bathroom to be quite comical, as there is *very* little room in between the bidet and wall. The shower and bathroom amenities were your standard fare. If you like soft pillows, comforters, and mattresses, then you will love their beds. I'd recently stayed a different hotel with a much harder bed, so this was like sleeping on a cloud. The room included two small closets to the left, where you can store your belongings and hang up jackets. Overall, I'm very pleased with my stay and intend to use Flex Stay again in the future.
Stayed 1 night in Jan 2020

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy process and kind staff!
Worried that the hotel check in closed at 10pm. Advised hotel that we may be late as our plane landed at 7.30pm, we had to pick up a couple of things from the airport and being new to the country we may be a bit slow to pass through customs and navigate the train to hotel. Received an email containing info on keypad to get in after hours and to email them and that they would contact the night staff to help us if necessary. We arrived at 11.30pm. Someone was waiting for us to check in thank goodness! After a whole day of flying and transfers we really just wanted to rest. With a easy and friendly check in we were able to do just that.
Stayed 1 night in Jan 2020

8/10 Good

Gan

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff. All the amenities you need. Close to train station and shops.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Room comfort
Decent Hotel rough around the edges
Could have been better . It was a decent setup, just could have been a little cleaner . It was rough around the edges but wasn’t bad overall.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the room was very small and it did not have enough space for passengers with big luggage.
Stayed 1 night in Dec 2019