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Hearton Hotel Higashishinagawa

3.0 star property

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Photo gallery for Hearton Hotel Higashishinagawa

Breakfast, lunch and dinner served
Lobby
View from property
View from property
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
4-13-27 Higashishinagawa, Shinagawa-ku, Tokyo, Tokyo-to, 1400002
  • Shinagawa Aquarium
    ‪3 min drive‬
  • DiverCity Tokyo Plaza
    ‪6 min drive‬
  • Zepp Tokyo
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬

Room options

View all photos for [Non-Smoking] Triple Room (24 sqm)

Premium bedding, desk, blackout curtains, iron/ironing board

[Non-Smoking] Triple Room (24 sqm)

  • 24 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for [Non-Smoking] Twin Room (21 sqm)

Premium bedding, desk, blackout curtains, iron/ironing board

[Non-Smoking] Twin Room (21 sqm)

  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [Non-Smoking] Single Room (16 sqm)

Premium bedding, desk, blackout curtains, iron/ironing board

[Non-Smoking] Single Room (16 sqm)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-Smoking] Semi-Double Room (16 sqm)

Premium bedding, desk, blackout curtains, iron/ironing board

[Non-Smoking] Semi-Double Room (16 sqm)

  • 16 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for [Smoking] Single Room (16 sqm)

Premium bedding, desk, blackout curtains, iron/ironing board

[Smoking] Single Room (16 sqm)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [Smoking] Triple Room (24 sqm)

Premium bedding, desk, blackout curtains, iron/ironing board

[Smoking] Triple Room (24 sqm)

  • 24 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for [Smoking] Twin Room (21 sqm)

Premium bedding, desk, blackout curtains, iron/ironing board

[Smoking] Twin Room (21 sqm)

  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [Smoking] Semi-Double Room (16 sqm)

Premium bedding, desk, blackout curtains, iron/ironing board

[Smoking] Semi-Double Room (16 sqm)

  • 16 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Small Double Bed Room Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Small Double Bed Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Twin Room Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Single Room Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Single Room Non Smoking

  • Sleeps 1
  • 1 Single Bed

Triple Room Non Smoking

  • Sleeps 3
  • 2 Double Beds and 1 Single Bed

View all photos for Small Double Bed Room Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Small Double Bed Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room

Premium bedding, desk, blackout curtains, iron/ironing board

Economy Twin Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Triple Room Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Triple Room Smoking

  • Sleeps 3
  • 2 Double Beds and 1 Single Bed

Twin Room Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Single Room Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

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About this property

Hearton Hotel Higashishinagawa

Hotel with a 24-hour front desk, near Tokyo Bay
This hotel features a restaurant, a microwave in a common area and conference space. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities.
Hearton Hotel Higashishinagawa offers 448 accommodations with complimentary slippers and a hairdryer. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hearton Hotel Higashishinagawa. During your stay, you'll be within walking distance of Tokyo Bay. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • 7 minutes by car from Tokyo Tower and 8 minutes from Tokyo Big Sight
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Hearton Hotel Higashishinagawa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
REGINA – This restaurant serves breakfast, lunch and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (JPY 1,500 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,540 for adults and JPY 770 for children
  • A restaurant

Restaurants on site

  • REGINA

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.
A scheduled power outage will take place on May 6, 2025

Renovations and closures

This property is closed from 16 June 2025 to 16 July 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1540 for adults and from JPY 770 for children
  • Self-parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hearton Hotel Higashishinagawa Shinagawa
Hearton Higashishinagawa
Hearton Higashishinagawa Tokyo
Hearton Hotel Higashishinagawa
Hearton Hotel Higashishinagawa Shinagawa, Tokyo
Hearton Hotel Shinagawa
Hearton Hotel Higashishinagawa Hotel
Hearton Hotel Higashishinagawa Tokyo
Hearton Hotel Higashishinagawa Hotel Tokyo

Hearton Hotel Higashishinagawa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 417 out of 1000 reviews
Rating 8 - Good. 451 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Hiroo

Stayed 2 nights in Nov 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to subway and buses.
Stayed 4 nights in Oct 2024

6/10 Okay

Minako

Liked: Cleanliness, property conditions & facilities, room comfort
There are no convenience stores or restaurants near the hotel, I recommend buying something before checking in if you arrive late at night. During the day, there is a shopping mall nearby, but walking in the dark or in the rain can be quite inconvenient. It’s rare for a hotel in the city center to have no dining and cafes options nearby. However, the view of the harbor from the room was excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Kam fung wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service，near mtr station, near AEON and shopping mall
Stayed 7 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

PUI YAT,

Stayed 1 night in Sep 2024

10/10 Excellent

Sheung

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk around
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and check out process for English speakers. Quiet night, slept well!
Stayed 1 night in Oct 2024

8/10 Good

Kazushi

Stayed 1 night in Oct 2024

2/10 Terrible

Hsiang Sen

Liked: Cleanliness
Stayed 4 nights in Sep 2024

8/10 Good

Guangyong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be much better if the stuff could speak more English. But I understood that they don't have to. And I don't understand the mesage they sent in Japanese language for this review.
Stayed 2 nights in Aug 2024

10/10 Excellent

FUMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Masaru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

SHOICHI

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shailendra, PEACHTREE CITY

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small
Stayed 1 night in Jul 2024

10/10 Excellent

Summer

Travelled with family
Great stay!
Quiet hotel. Shinagawa Seaside train station and Oval Garden are across the street, lots of places to eat & shop. Guest checkin was easy!
Stayed 2 nights in Jul 2024

8/10 Good

Daisuke

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the front desk were very helpful and approachable. They were proficient in English so that was definitely a plus. The room itself looked slightly dated but still had everything we needed for a comfortable stay. Overall it was a positive stay and I would come back.
Stayed 4 nights in Jun 2024

8/10 Good

Dosung

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and a nice spot. The lobby is very basic, and the room was small.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hearton Hotel Higashishinagawa. The location was perfect, out of the way and not over crowded with tourist. Shinagawa Seaside Station right across the street and easy to access other popular areas. Nearby convenient stores and a few eateries. The staff were always welcoming and helpful. We appreciated their assistance in arranging luggage delivery to our next hotel. We will definitely recommend this hotel to friends and family!
Stayed 7 nights in Jun 2024

10/10 Excellent

Cameron

Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Stayed 6 nights in Jun 2024

8/10 Good

SUK FUN SYLVIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not convenience to find a restaurant nearby the hotel !
Stayed 1 night in Jun 2024

10/10 Excellent

Kyohei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is a bit small, we can hardly move after moving in all luggages.
Stayed 4 nights in Jun 2024