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&Here TOKYO UENO

3.0 star property

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Photo gallery for &Here TOKYO UENO

Public bath
Lobby sitting area
Public bath
Deluxe Family Room (Bunk) | In-room safe, free WiFi, bed sheets
Building design

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Ueno 2-chome 11-18, Tokyo, Tokyo, 110-0005
  • Ueno Park
    ‪3 min walk‬
  • Ameyoko Shopping District
    ‪4 min walk‬
  • Sensoji Temple
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Superior Family Room (Japanese-Western-Style Room)

  • 36 sq m
  • Lake view
  • Sleeps 6
  • 2 Large Single Beds, 1 Single Bunk Bed and 1 Single Futon

View all photos for Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Takumi)

  • 40 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Single Bunk Beds

View all photos for Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room) | In-room safe, free WiFi, bed sheets

Superior Twin Room (Japanese-Style Room)

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Futons

View all photos for Deluxe Suite (Bunk)

Deluxe Suite (Bunk) | In-room safe, free WiFi, bed sheets

Deluxe Suite (Bunk)

  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Bunk Beds

View all photos for Superior Triple Room (Bunk)

Superior Triple Room (Bunk) | In-room safe, free WiFi, bed sheets

Superior Triple Room (Bunk)

  • 31 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bunk Bed

View all photos for Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Japanese-Western-Style Room)

  • 41 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 2 Single Futons

View all photos for Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Bunk)

  • 41 sq m
  • Lake view
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Bunk Beds

View all photos for Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Superior Twin Room (Japanese-Western-Style Room)

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room) | In-room safe, free WiFi, bed sheets

Accessible Twin Room (Western-Style Room)

  • 31 sq m
  • City view
  • Sleeps 4
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Deluxe Family Room (Literature)

Deluxe Family Room (Literature) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Literature)

  • 41 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Single Futons

View all photos for Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room) | In-room safe, free WiFi, bed sheets

Superior Twin Room (Western-Style Room)

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Western-Style Room)

  • Lake view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Deluxe Suite (Japanese-Western-Style Room)

  • 54 sq m
  • Lake view
  • Sleeps 8
  • 2 Large Single Beds and 4 Single Futons

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About this property

&Here TOKYO UENO

Hotel with a restaurant, a quick walk to Ueno Park
This hotel features a restaurant, self parking and laundry facilities. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request.
&Here TOKYO UENO offers 145 air-conditioned accommodations with a safe and complimentary slippers. 40-inch Smart televisions come with satellite channels.

Bathrooms include a separate bath and shower, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Public bath/onsen services include an indoor public bath.
The shopping around &Here TOKYO UENO gets high marks from our customers. During your stay, you're just a quick walk from Ameyoko Shopping District. Features include free WiFi in public areas, plus a restaurant and laundry facilities.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Ueno Park and 4 minutes on foot from Ameyoko Shopping District
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at &Here TOKYO UENO. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

&Here TOKYO UENO has a restaurant on site.

Languages

English, Indonesian, Japanese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (JPY 3,300 per night)
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Family friendly

  • Children's dinnerware
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Coworking space

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 3300 per night
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking, access to the public bath facility and high chair
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay, LINE Pay, R Pay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

&Here TOKYO UENO Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 665 out of 845 reviews
Rating 8 - Good. 150 out of 845 reviews
Rating 6 - Okay. 19 out of 845 reviews
Rating 4 - Poor. 8 out of 845 reviews
Rating 2 - Terrible. 3 out of 845 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

KACHING

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Can't say enough about the staffs. I caught the flu and the staff at the front desk called around for me without me asking and were able to find an doctor for me on a Sunday morning. My daughter and I were out of change the the washing machine and the same staff able to get us change without asking again. I were not able to get her name. It is the employee like this to make your hotel great, and I will def be a future repeat customer.
Stayed 10 nights in Nov 2024

10/10 Excellent

Wai Sze

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located at a quiet street which is near a beautiful park. Our room is spacious and comfortable with nice park views. However, you can just have a few minutes walk to reach the convenience store, shops, subway , restaurants and department store. It's definitely a good choice to stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kristela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
We were in the basic twin room and it is was pretty small. I had to jump into my bed. Earlier we stayed in a larger room here with kitchenette which was amazing, but of course more expensive. This is a new hotel in a lovely location across from Ueno Park. Wr enjoyed the cheerful vibe in the lobby. There are laundry machines and a spacious onsen (sento) which was often empty when we used it. Good amenities and helpful staff. They kept a bag for over two weeks between our stays there.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was amazing! Lots of space in the room which is not standard for Tokyo. Nice view of the park across the street. Staff was super friendly and helpful with recommendations and making restaurant reservations. Was able to forward our luggages to the hotel ahead of our stay. Amenities like room slippers, hairbrush, shower cap, tea and coffee packets were available to grab on the first floor. Washing machine and dryer onsite so nice to be able to pack light. My only recommendation with this is to have a coin machine exchange in the laundry room since it only takes the 100 yen coin and the vending machine doesn’t always spit out 100 yen coin change. There were a few different subway entrances within 5-10 mins walk from the hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the kitchen!
Stayed 3 nights in Nov 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

WAI LING

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
we love this hotel, spaces, very clean, especially the top floor Onsen with the music, very relax and very good experience for our family from US & HK.
Stayed 3 nights in Nov 2024

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn’t makeup everyday only on the 4th day of the stay, no replacement of toothbrush and room pyjamas during my 6 days stay. On the last 2 days no bathroom mat was provided in my room after the daily changes of towels and trash bin. Pillows provided were softer than others Japan hotel which I used to stay.
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely return
Clean, comfortable, I didn’t want to leave!
Stayed 5 nights in Nov 2024

8/10 Good

Christopher

Liked: Property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Man Wai Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Room and hotel were clean and tidy. Would highly recommend.
Stayed 7 nights in Nov 2024

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was really new and there’s kitchen to cook. I asked for a higher level but was fully booked. If you ask for a higher level, the view outside will be better
Stayed 1 night in Nov 2024

10/10 Excellent

NAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, friend people,many things around.
Stayed 4 nights in Nov 2024

10/10 Excellent

Linh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was prefect. Beautiful Ueno park across the street and Ueno zoo was like 5 min walk. So many restaurants and convenient stores nearby. Hotel was clean and staffs were great.
Stayed 5 nights in Nov 2024

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Ka Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good, location convenient and the view really nice
Stayed 5 nights in Nov 2024

10/10 Excellent

Leonard

Stayed 2 nights in Nov 2024

10/10 Excellent

Jisoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
What a fantastic property which is new and in a great location. You must stay here. The Onsen on level 14 is fantastic.
Stayed 4 nights in Nov 2024

10/10 Excellent

Marlon

Stayed 4 nights in Oct 2024

10/10 Excellent

Godwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the convenience to Ueno Park and Yotogi Park. Lovely service from the staff!
Stayed 5 nights in Nov 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near train stations, Ueno park, Asakusa and many places to eat, shop and drink. Friendly and helpful staff, comfortable beds and clean rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Linh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel. Will stay again
Room have good size with small kitchen, dining table. Good for family or long stay. Room is fresh , look new, clean.
Stayed 6 nights in Nov 2024