Hotel Indigo Tokyo Shibuya, an IHG Hotel

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Indigo Tokyo Shibuya, an IHG Hotel

Breakfast, lunch, dinner served; al fresco dining
Breakfast, lunch, dinner served; al fresco dining
Breakfast, lunch, dinner served; al fresco dining
Exterior
Premium Room, 1 King Bed, Corner | Minibar, in-room safe, blackout curtains, free WiFi

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2-25-12 Dogenzaka, Shibuya-ku, Tokyo, Tokyo, 150-0043
  • Shibuya 109 Building
    1 min walk
  • ベトナム料理ホァングン2
    1 min walk
  • Shibuya Station
    2 min walk
  • Tokyo (HND-Haneda)
    36 min drive

Room options

Premium Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

2 Twin Premium High Floor

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

Premium Room, 1 King Bed (Separate Bath)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

1 King Premium High Floor

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Corner

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Premium Room, 1 King Bed (Scramble View, Separate Bath)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (Scramble Vw, High Flr, Separate Bath)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Corner (High Floor)

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

2 Twin Premium

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

Premium Room, 2 Single Beds (High Floor, Separate Bath)

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Premium Room, 2 Single Beds (Separate Bath, Up to 3 Guests)

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

1 Queen Standard

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Single Beds (Separate Bath)

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Premium Room, 1 King Bed (High Floor, Separate Bath)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 Queen Bed, Accessible

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Indigo Tokyo Shibuya, an IHG Hotel

Luxury Tokyo hotel in Shibuya with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a 24-hour front desk. Change of towels is available on request
Hotel Indigo Tokyo Shibuya, an IHG Hotel offers 272 air-conditioned accommodations with minibars and a safe. LCD televisions come with digital channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Tokyo hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Hotel Indigo Tokyo Shibuya, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Shibuya Crossing. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include multilingual staff, a lift and a terrace
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 5-minute walk from Shibuya Crossing and a 5-minute drive from Tokyo Tower
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Hotel Indigo Tokyo Shibuya, an IHG Hotel.

This 4.5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Gallery11 – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Shibrewya – On-site café. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to 11:00 AM (JPY 3,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,520 for adults and JPY 1,760 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery11
  • Shibrewya

Things to do

  • 24-hour gym

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 1-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12430.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3520 for adults and from JPY 1760 for children
  • Nearby parking fee: JPY 3000 per night (1640 ft away; open 7:00 AM to 11:00 AM)
  • Rollaway bed fee: JPY 12430.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Tokyo Shibuya, An Ihg
Hotel Indigo Tokyo Shibuya, an IHG Hotel Hotel
Hotel Indigo Tokyo Shibuya, an IHG Hotel Tokyo
Hotel Indigo Tokyo Shibuya, an IHG Hotel Hotel Tokyo

Hotel Indigo Tokyo Shibuya, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 268 out of 337 reviews" "
Rating 8 - Good. 48 out of 337 reviews" "
Rating 6 - Okay. 13 out of 337 reviews" "
Rating 4 - Poor. 4 out of 337 reviews" "
Rating 2 - Terrible. 4 out of 337 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for families with kids. Close to everything with a 5min walk to shibuya crossing. The staff was exceptional so kind and very helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fanling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

william

Stayed 4 nights in Aug 2024

10/10 Excellent

Ashee

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were uncomfortable especially the pillows
Stayed 1 night in Sep 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel conveniently located near Shibuya station. The staff were very helpful and the dining options are great - we really enjoyed the brunch. We appreciated this hotel’s attention to details with amenities, modern aesthetic and cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Camil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Ylber

Stayed 2 nights in Aug 2024

2/10 Terrible

Josh

Stayed 5 nights in Sep 2024

10/10 Excellent

Amrita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful My friend had an allergic reaction to an eye cream and they were very attentive and caring
Stayed 5 nights in Sep 2024

10/10 Excellent

Ashee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Rhett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff were very helpful.
Stayed 3 nights in May 2024

8/10 Good

ka lam

Liked: Cleanliness
Great location
Stayed 5 nights in Sep 2024

8/10 Good

Brian

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay!!
Amazing stay. Would stay here again in a heartbeat. Perfect location , extremely clean, excellent & attentive staff . Beds were very comfortable and rooms were spacious.
Stayed 4 nights in Sep 2024

10/10 Excellent

Surit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 9 nights in Aug 2024

10/10 Excellent

Reggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Excellen service!
Stayed 6 nights in Sep 2024

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional and willing to help. This is a perfect place to stay in Shibuya
Stayed 2 nights in Sep 2024

10/10 Excellent

JON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Noelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location, clean, and friendly hotel. Wish the bed was more comfortable (hard as a rock).
Stayed 3 nights in Sep 2024

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced room and dining options, limited dining options and food options.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome new hotel in the middle of Shibuya
Stayed 3 nights in Sep 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

David

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Lena

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Okay not great
An okay stay for the price, the hallways smelled really bad to our room for our entire duration. It smelled like rotten ramen. Could use air freshener and the comforters were not soft at all it was like sleeping in a hospital bed.
Stayed 1 night in Sep 2024