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Hotel Sardonyx Ueno

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sardonyx Ueno

Exterior
Twin Room, 2 Double Beds, Non Smoking | Blackout curtains, free WiFi, bed sheets
Reception
Free daily continental breakfast
Restaurant

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
6-6-7 Ueno, Taito, Tokyo, Tokyo-to, 110-0005
  • Ameyoko Shopping District
    1 min walk
  • Ueno Park
    6 min walk
  • Ueno Zoo
    7 min walk
  • Tokyo (HND-Haneda)
    32 min drive

Room options

View all photos for Standard Double Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Standard Double Room, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Double Beds, Non Smoking

Twin Room, 2 Double Beds, Non Smoking | Blackout curtains, free WiFi, bed sheets

Twin Room, 2 Double Beds, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for [3PM Check-in, 12PM Check-out] Standard Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

[3PM Check-in, 12PM Check-out] Standard Room, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking (13.5sqm)

Blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking (13.5sqm)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [3PM Check-in, 12PM Check-out] Superior Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

[3PM Check-in, 12PM Check-out] Superior Room, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room Non smoking

Blackout curtains, free WiFi, bed sheets

Superior Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room Non smoking

Blackout curtains, free WiFi, bed sheets

Standard Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room Smoking

Blackout curtains, free WiFi, bed sheets

Standard Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room Non Smoking

Blackout curtains, free WiFi, bed sheets

Twin Room Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room Smoking

Blackout curtains, free WiFi, bed sheets

Superior Room Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Sotetsu Fresa Inn Ueno Okachimachi

Free WiFi
Air conditioning
Breakfast available
Laundry
4.5 out of 5, Wonderful, (1005)
The price is CHF 109
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Sotetsu Fresa Inn Ueno Okachimachi

About this property

Hotel Sardonyx Ueno

Hotel with free breakfast, a quick walk to Ueno Zoo
Along with a restaurant, this hotel has dry cleaning and laundry facilities. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a front desk safe and multilingual staff are on-site.
Hotel Sardonyx Ueno offers 181 air-conditioned accommodations with complimentary dressing gowns and complimentary slippers. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Hotel Sardonyx Ueno. During your stay, you're just a quick walk from Ueno Park. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the helpful staff and the location
  • 7 minutes by foot from Ueno Zoo and a 3-minute drive from Tokyo Dome
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sardonyx Ueno.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

Guests are served a free continental breakfast daily from 7 AM to 9:30 AM.
Hotel Sardonyx Ueno has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 9:30 AM
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Sardonyx
Sardonyx Ueno
Hotel Sardonyx Ueno Tokyo Japan
Hotel Sardonyx Ueno Hotel
Hotel Sardonyx Ueno Tokyo
Hotel Sardonyx Ueno Hotel Tokyo

Hotel Sardonyx Ueno Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 455 out of 1003 reviews" "
Rating 8 - Good. 407 out of 1003 reviews" "
Rating 6 - Okay. 113 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 10 out of 1003 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to major trains station. Very accessible
Stayed 3 nights in Jul 2024

8/10 Good

Shuwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Close to everything. Room was tiny (it’s Japan. We didn’t expect a bigger room anyway) but equipped with all you need. Front desk staff were very friendly. Included breakfast was okay but portion was very small. The elevator was the only thing that fell short. Expect a long wait during busy check-out times.
Stayed 4 nights in Jul 2024

6/10 Okay

Fu Lam

Liked: Cleanliness
Room is pretty small
Stayed 4 nights in Jul 2024

6/10 Okay

melodie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good. Breakfast is lacking but overall fine. Good location
Stayed 2 nights in Jun 2024

10/10 Excellent

Hoang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is small but staffs are nice and the location is walkable to most shopping areas.
Stayed 3 nights in Jun 2024

6/10 Okay

Jian

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient location for dining and transportation, the room is a bit too small.
Stayed 3 nights in May 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Ueno station and multiple train options. Staff helpful and polite.
Stayed 4 nights in May 2024

10/10 Excellent

Craig

Stayed 5 nights in Apr 2024

6/10 Okay

Allan

Travelled with family
Liked: Staff & service
Close to food and transit
Stayed 5 nights in Apr 2024

6/10 Okay

Lucinda

Travelled with partner
Liked: Cleanliness, staff & service
The space of room just enough for two people, do not have space to turn around and cleanliness just so so.
Stayed 3 nights in Apr 2024

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect for travel.
Stayed 2 nights in Apr 2024

4/10 Poor

Bhargav

Stayed 1 night in Jan 2024

10/10 Excellent

Madenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our short stay at this hotel! It is very close to Ueno station which is convenient if your are taking the train directly from Narita airport. There are a lot of restaurants and bars around the area. I would definitely book here again in the future.
Stayed 2 nights in Dec 2023

8/10 Good

Sally, el monte

Liked: Cleanliness
Stayed 2 nights in Nov 2023

10/10 Excellent

Kurt, Barrington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel-breakfast included, good location close to JR station. Room small but clean
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer and Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel while staying in Tokyo
Stayed 1 night in Nov 2023

4/10 Poor

Alicia De

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The place is run down and has not been upgraded in years. The AC control on the wall is a dial with L-M-H settings in this day and age. The bathroom panels had mildew spots, which I had to wipe with my antibacterial wipes, as they were revolting. The bathroom had no ventilation, and the humidity was horrible. The bathroom sink and the tub share a faucet - so if someone is taking a shower, you cannot use the sink. I would not recommend it unless you are on a tight budget. We booked it because reviews said it was excellent - but I do not agree at all.
Stayed 2 nights in Nov 2023

10/10 Excellent

SHUI CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locati9n
Great location easy to access multiple subway lines. A lot of good restaurants just minutes walk.
Stayed 2 nights in Oct 2023

10/10 Excellent

Swee Tiam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay at Sardonyx
Great location, walkable to the train stations, and nearby to food and street shopping. Staff kept same room for most of us, and we were more familiar on 2nd stay, and able to arrange the space better. Staff are pleasant and helpful. Keeping luggage aside after check-out was deem simple and in thing,
Stayed 4 nights in Oct 2023

10/10 Excellent

Chapman W

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. Just steps from Ueno station. Rooms are a bit small, but well equipped. Staff is very friendly and helpful.
Stayed 5 nights in Sep 2023

8/10 Good

TAICHI

Stayed 12 nights in Aug 2023

10/10 Excellent

JUN HUI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

ted

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. Excellent service, very satisfied
Stayed 1 night in Aug 2023

6/10 Okay

Stella

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
My husband found the room( standard double bed) and toilet too small, we had difficulty storing 2pcs of luggage. Only CNN available as English Channel, would be nice if there are more options. Otherwise reception is well mannered and cleanliness is acceptable.
Stayed 7 nights in Jul 2023

2/10 Terrible

Boon

Stayed 3 nights in Jul 2023