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Hotel Sunroute Plaza Shinjuku

3.5 star property

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Photo gallery for Hotel Sunroute Plaza Shinjuku

Lobby
Lobby lounge
Exterior detail
Reception
Premium bedding, down duvets, desk, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Tokyo Tourist Information Center
    ‪5 min walk‬
  • Tokyo Metropolitan Government Building
    ‪9 min walk‬
  • Isetan Department Store Shinjuku
    ‪10 min walk‬
  • Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Double Room, Non Smoking

  • 18.7 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room, Non Smoking

  • 26.2 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Standard Single Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room, Non Smoking

  • 15.7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Economy Double Room, Non Smoking

  • 15.7 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room

Premium bedding, down duvets, desk, blackout curtains

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room With Sofa-Non-Smoking

Premium bedding, down duvets, desk, blackout curtains

Twin Room With Sofa-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Triple Room -Non-smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room -Non-smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Standard Double Room

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

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Reception

JR KYUSHU HOTEL Blossom Shinjuku

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, (1089)
The price is CHF 374
for 1 room
includes taxes & fees
8 Mar - 9 Mar
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About this property

Hotel Sunroute Plaza Shinjuku

Hotel with 2 restaurants, a short walk to Tokyo Metropolitan Government Building
2 restaurants, a full-service spa and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area and conference space.
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include a combined bath/shower unit with a deep soaking bath and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Sunroute Plaza Shinjuku's great location gets high marks from our customers. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to aromatherapy at the spa
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the location and the value of their stay
  • 9 minutes by foot from Tokyo Metropolitan Government Building and a 1-minute drive from Shinjuku Gyoen National Garden
Hotel Sunroute Plaza Shinjuku offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2799 square feet (260 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sunroute Plaza Shinjuku. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Vilazza – This restaurant serves breakfast and lunch.
Kukon – This bar only serves dinner. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,750 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kukon
  • Vilazza

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
A scheduled power and hot water outage will take place on May 6, 2025, from noon to 7 PM. All facilities that use power and hot water will not be available during this time. Late check-out, check-in service and housekeeping service will not be available on this date.
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 per person
  • Self-parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 989 out of 1669 reviews
Rating 8 - Good. 520 out of 1669 reviews
Rating 6 - Okay. 110 out of 1669 reviews
Rating 4 - Poor. 26 out of 1669 reviews
Rating 2 - Terrible. 24 out of 1669 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ashleigh

Excellent location for exploring Tokyo
We enjoyed our stay at Sunroute mostly for the convenience of it so close to Shinjuku JR line and the subway entrance right next door, and the limousine bus picks up from right outside back to airport. The hotel room is a typical room size for Tokyo but the bed was very comfortable and offered all essential amenities. Everything was very efficient from check in to luggage services to laundry. Only stayed 2 nights, would definitely stay again!
Stayed 2 nights in Nov 2024

6/10 Okay

Eshan

Travelled with partner
Liked: Cleanliness, amenities
Property was not as clean compared to Japanese standards.
Stayed 3 nights in Nov 2024

8/10 Good

ALFRED

Liked: Cleanliness, staff & service, property conditions & facilities
Room is small
Stay was fine, but room is too small. We also don’t like the bed being accessible only from two sides. Difficult to get in or out of bed for one person.
Stayed 1 night in Nov 2024

8/10 Good

Cindy

Stayed 4 nights in Nov 2024

8/10 Good

VIVIAN

Travelled with family
Liked: Amenities, property conditions & facilities
Helpful staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Alejandro

Stayed 7 nights in Oct 2024

8/10 Good

NOEMI

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Qing Xiang

Stayed 7 nights in Oct 2024

10/10 Excellent

Cassondra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! The staff was so friendly and helpful with the check in/check out process. The room was cleaned every three days, which was very nice. Loved it here. Definitely will stay again
Stayed 16 nights in Nov 2024

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generous size twin room by Japan standard. Location was stand out as a mere 10 min walk to closest station, numerous options to dine out. Breakfast was good and efficient, you can always get a table and the staff works super hard and always kind and friendly. We enjoyed our stay and will definitely recommend it. Thank you!
Stayed 4 nights in Nov 2024

8/10 Good

Billy

Stayed 6 nights in Oct 2024

10/10 Excellent

Yin Yu Irene

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Nov 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came into Tokyo with the expectation that hotel rooms are generally smaller than what Westerners are accustomed to but that’s ok. We spent most of our day sightseeing and dining out, only coming back to our room to sleep. Breakfast buffet was good. Hotel was very close to Shinjuku station and within walking distance to shopping areas and restaurants.
Stayed 3 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of freebies
Stayed 5 nights in Nov 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, amenities
Hotel is great location, quiet yet central to Shinjuku, which gets very busy and crowded. My only major complaint with the facility is the room HVAC system. No matter what setting you try (Auto, Heat, Cool, Dry, Blow) or temp setting (between 19-28C) it operates binary: Nothing, no air or blows freezing air. I had to constantly turn it on and off. Maybe in the heat of summer you will be fine with the AC on all the time. But the varying temps in Mid-November made this a challenge. Everything else was fine to good.
Stayed 4 nights in Nov 2024

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is Above and Beyond!!
I have been to quite a few hotels but the services here stand out above the rest! As I noticed there were many customers looking for help for self serve kiosks and there were two girls speaking English trying their best to help👍 and they were extremely helpful and courteous!
Stayed 3 nights in Nov 2024

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and walkable to train and many good food. Staff are polite and helpful.
Stayed 9 nights in Nov 2024

10/10 Excellent

Andrew

GreTzrtvove
Stayed 4 nights in Nov 2024

10/10 Excellent

Theresa

Very close to the train station, airport limousine is available to drop off and pick up right in front of the hotel, and very clean
Stayed 5 nights in Nov 2024

10/10 Excellent

Ana Teresa, Baldwin Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime spot in the heart of Shinjuku. Close to stations, restaurants, shopping. Everything is walking distance. Main lobby has all the toiletries you may need. Staff is English speaking which is nice when you get overwhelmed for the day. Very helpful in checking in and when sending luggage to next destination. Only cons if any, bed & pillows were quite stiff...so I know some ppl won't be adapt to that. And room ac and mini fridge weren't as cold as they could be. But definitely would stay here again..
Stayed 3 nights in Nov 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The staff was lovely and happy to help. The hotel is well located and very clean.
Stayed 4 nights in Nov 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Train Station
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean and updated accommodations. Staff were very helpful and friendly. Convenient to Shinjuku Station, shopping and dining. Would stay here again. Good value.
Stayed 3 nights in Nov 2024