Imperial Hotel, Tokyo

5.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Imperial Hotel, Tokyo

Lobby
1 bedroom, premium bedding, down duvets, in-room safe
1 bedroom, premium bedding, down duvets, in-room safe
Point of interest
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Room service
  • Parking available
  • Gym

Explore the area

Map
1-1-1 Uchisaiwaicho Chiyoda-ku, Tokyo, Tokyo-to, 100-8558
  • Hibiya Park
    ‪2 min walk‬
  • Tokyo International Forum
    ‪9 min walk‬
  • Ginza Six
    ‪9 min walk‬
  • Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

Tower Building High Floor Standard Double, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Tower Building High Floor Pent House Suite Twin, Non Smoking

  • 105 sq m
  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor 2 Bed Room Suite Twin, Non Smoking

  • 99 sq m
  • Sleeps 4
  • 4 Single Beds

Main Building Junior Suite King

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Main Building Junior Suite Twin

  • 54 sq m
  • Sleeps 4
  • 2 Single Beds

Tower Building High Floor Premier Twin, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Imperial Floor Deluxe Park View Double

  • 42 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Imperial Floor Deluxe Park View Twin

  • 43 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

Imperial Floor Deluxe Suite King

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Main Building Park View Corner Suite Twin

  • 115 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

Main Building Park View Corner Suite King

  • 115 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Main Building Deluxe Park View Twin

  • 42 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

Main Building Deluxe Park View Double

  • 42 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Main Building Junior Suite Park View Twin

  • 54 sq m
  • Park view
  • Sleeps 5
  • 2 Single Beds

Tower Building High Floor Pent House Suite Double, Non Smoking

  • 105 sq m
  • Sleeps 2
  • 1 Double Bed

Tower Building High Floor Residential Suite Twin, Non Smoking

  • 66 sq m
  • Sleeps 3
  • 2 Single Beds

Imperial Floor Deluxe Twin

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

Main Building Deluxe Twin

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

Main Building Deluxe King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Floor Junior Suite King

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Floor Superior King

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Tower Building High Floor GINZA VIEW Corner Suite Twin, Non Smoking

  • 72 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Imperial Floor Junior Suite Twin

  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

Main Building Superior Twin

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

Main Building Superior King

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Tower Building High Floor Standard Twin, Non Smoking

  • 29.7 sq m
  • Sleeps 2
  • 2 Single Beds

Main Building Imperial Floors Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds

Main Building Regular floor Park-View Corner Suite King Room Non smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular Floor Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds

Main Building Imperial Floors Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Main Building Imperial Floors Junior Suite Two Double Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Regular floor Junior Suite Twin Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Regular floor Deluxe King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular floor Junior Suite King Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Imperial Floors Junior Suite King Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular floor Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Main Building Regular Floor Park-View Corner Suite Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Regular Floor Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

Main Building Regular Floor Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Main Building Imperial Floors Deluxe King Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular Floor Deluxe Park-View King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular floor Deluxe Park-View Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds

Main Building Imperial Floors Deluxe Park-View King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular Floor Junior Suite Park-View Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Imperial Floors Deluxe Park-View Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Penthouse Suite Twin Non Smoking

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Standard Twin Non Smoking

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Penthouse Suite King Non Smoking

  • Sleeps 2
  • 1 King Bed

Tower Building High Floor Premiere Twin Non Smoking

  • Sleeps 3
  • 2 Single Beds

Tower Building High Floor Ginza-View Corner Suite Twin Non Smoking

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Residential Suite Twin Non Smoking

  • Sleeps 3
  • 2 Single Beds

Tower Building High Floor 2 Bed Room Suite Twin Non Smoking

  • Sleeps 4
  • 2 Single Beds

Tower Building High Floor Standard King Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Main Building Imperial Floors Junior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Tower Building High Floor Penthouse Suite King Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2
  • 1 King Bed

Tower Building High Floor Penthouse Suite Twin Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Standard Twin Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Standard King Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2
  • 1 Queen Bed

Tower Building High Floor Ginza-View Corner Suite Twin (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Premiere Twin Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 3
  • 2 Single Beds

Tower Building High Floor Premiere Twin Non Smoking(Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 2 Single Beds

Main Building Grand Chef Snoopy Room

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Standard Twin Non Smoking (Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Standard King Non Smoking(Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 1 Queen Bed

Tower Building High Floor Penthouse Suite Twin Non Smoking(Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 2 Single Beds

Main Building Regular Floor Family Connecting Room

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Main Building Imperial Floors Deluxe Two Double Bed Suite

  • Sleeps 2
  • 2 Double Beds

Tower Building High Floor Ginza-View Corner Suite Twin Non Smoking (Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Penthouse Suite King Non Smoking (Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 1 King Bed

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About this property

Imperial Hotel, Tokyo

Family-friendly Tokyo hotel connected to the convention centre, steps from Hibiya Park
This hotel features 8 restaurants, an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, 2 coffee shops/cafes and a sauna are on-site.
Imperial Hotel, Tokyo offers 651 accommodations with DVD players and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.
The shopping around Imperial Hotel, Tokyo gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Ginza Six. Free WiFi in public areas, 8 restaurants and 2 bars are available.
  • Free WiFi
  • Enjoy French cuisine at Les Saisons, one of the property's 8 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from Hibiya Park and 12 minutes on foot from Tokyo Imperial Palace
  • Airport, railway station and local-area shuttle service available for a fee
Imperial Hotel, Tokyo offers its guests a kids' pool, an indoor pool, Access to hot tub, and a sauna. There are 8 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 344 square feet (32 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the family-friendly Imperial Hotel, Tokyo. An airport shuttle (available 24 hours), an area shuttle and a train station drop-off service are available for a fee. Parking is available for a fee. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Tokyo hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Les Saisons – This fine-dining restaurant specialises in French cuisine. Reservations are required.
The Imperial Viking Sal – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Kamon – This fine-dining restaurant serves lunch and dinner. Open daily.
Nakata – This sushi bar specialises in sushi and serves lunch and dinner. Open daily.
Old Imperial Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (JPY 12,000 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 5,800 to 6,700 for adults and JPY 3,800 to 6,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Kamon
  • Les Saisons
  • Nakata
  • Old Imperial Bar
  • The Imperial Viking Sal

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Piano
  • Sauna
  • Shopping centre
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (344 square foot of space)

Spa

  • Aromatherapy
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Additional fees of 3,800-6,000 JPY apply to children 0-6 years old for breakfast, when sharing existing bedding with their parent. Fees are collected at the property.
Meals are not included in the room rate for children.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 5800 to 6700 for adults and JPY 3800 to 6000 for children
  • Airport shuttle fee: JPY 58900 per person (one-way)
  • Airport shuttle fee per child: JPY 58900 (one-way), (from 1 to 5 years old)
  • Covered self-parking fee: JPY 12000 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Imperial Hotel, Tokyo offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Imperial Hotel
Imperial Hotel Tokyo
Imperial Tokyo
Imperial Hotel Tokyo
Imperial Tokyo
Hotel Imperial Hotel Tokyo
Tokyo Imperial Hotel Hotel
Hotel Imperial Hotel
Imperial
Imperial Hotel
Imperial Hotel Tokyo
Imperial Hotel, Tokyo Hotel

Imperial Hotel, Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 867 out of 1007 reviews" "
Rating 8 - Good. 101 out of 1007 reviews" "
Rating 6 - Okay. 18 out of 1007 reviews" "
Rating 4 - Poor. 12 out of 1007 reviews" "
Rating 2 - Terrible. 9 out of 1007 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not sure if the hotel was that old, or designed to look and feel old. Hotel asked us to pay a government tax upon checking out which was a surprise for us.
Stayed 1 night in Oct 2024

10/10 Excellent

Mitra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kamran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Imperial Hotel Tokyo review
My partner and I had an unforgettable stay at the Imperial Hotel Tokyo. From the moment we arrived, the staff went above and beyond, upgrading our room and welcoming us with thoughtful gifts. Every interaction was filled with genuine politeness and warmth, making us feel truly valued. The attention to detail and exceptional service made our experience unforgettable. We’re grateful for such a memorable stay and can’t wait to return!. Thank you Imperial Hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Frazor, Marlborough

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and such helpful staff!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT STAFF WELL ORGANIZED MANAGEMENT
Stayed 4 nights in Oct 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tokyo October 2024
Fantastic service, wonderful room, great location
Stayed 5 nights in Oct 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay at the imperial hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

henning

Stayed 4 nights in Oct 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was exquisite. Breakfast was outstanding. Lovely room within easy walking distance to the Imperial Palace, shopping at Ginza, and close to Metro and trains. Highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Melinda, TOWNVILLE

Stayed 3 nights in Sep 2024

4/10 Poor

ruchi

Liked: Amenities
The room you guys booked for us was not acceptable at all For the price we had to pay extra for a little better room but even in upgraded room we were hearing the street lights noise!! Need big renovation!!
Stayed 4 nights in Oct 2024

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Old but nicely kept ,
Stayed 1 night in Oct 2024

10/10 Excellent

ting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! I have not been for more than 15 years. The hotel is as amazing as I remembered. This was my 12 year old son’s first time staying and he was blown away by how nice the hotel and the service were! The pool is a little outdated but kids under 18 are allowed unlike a lot of hotels in Tokyo! Don’t hesitate to book and you won’t regret
Stayed 3 nights in Aug 2024

10/10 Excellent

Niloufar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place in a great location to explore the city. Staff was extremely friendly and helpful. We will be coming back.
Stayed 4 nights in Oct 2024

10/10 Excellent

Junxin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faultless!
Stayed 5 nights in Sep 2024

10/10 Excellent

henning

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Imperial Tokyo
Very helpful staff. Excellent service. In every sense a good hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Garrad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real 5 star hotel. Rooms are a bit dated but excellent service throughout. Breakfast a bit disappointing though, considering the price.
Stayed 5 nights in Oct 2024

10/10 Excellent

Tamar Rala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the 31st floor of the tower with an amazing night-light view. The beds & pillows were very comfy and the shower was excellent. There are several restaurants. We had breakfast included. The Viking Sal had an enormous selection of food. On Sunday we made the mistake of getting up late and the line was too long to get in so we chose another breakfast option at the hotel and the menu selection for 'bkfst included' was VERY limited. It's a nice hotel. Not cheap but, worth the stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lonnie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific hotel. Service is exemplary. I prefer the main building to the high rise, larger rooms and more convenient to the entrance. Though the views of the garden are iconic Tokyo
Stayed 1 night in Sep 2024

10/10 Excellent

Jarmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

FIONA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful hotel, walk able to shopping area.
Stayed 1 night in Sep 2024