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Palace Hotel Tokyo

5.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palace Hotel Tokyo

Executive lounge
Banquet hall
Lobby
Chapel
Couples treatment room(s), sauna, hot tub, body treatments

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Air conditioning
  • Spa
  • Gym

Explore the area

Map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005
  • Imperial Palace East Gardens
    1 min walk
  • The Palace Lounge
    1 min walk
  • Otemachi Station
    7 min walk
  • Tokyo (HND-Haneda)
    31 min drive

Room options

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Twin Room

  • 55 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Chiyoda Suite Room

Chiyoda Suite Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Chiyoda Suite Room

  • 80 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe Twin Room with Balcony

  • 45 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room with Balcony

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Grand Deluxe King Room with Balcony

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe King Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe King Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe King Room with Balcony

Balcony view

Club Deluxe King Room with Balcony

  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Suite Room

Garden Suite Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Garden Suite Room

  • 75 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Room

Executive Suite Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Executive Suite Room

  • 75 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite King

Premier Suite King | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premier Suite King

  • 90.1 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Deluxe Twin Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Grand Deluxe Twin Room

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Twin Room with Balcony

  • 45 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite Twin

Premier Suite Twin | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premier Suite Twin

  • 90 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe King Room with Balcony

Balcony view

Deluxe King Room with Balcony

  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe King Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Park Suite

Park Suite | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Park Suite

  • 120 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Terrace Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Terrace Suite

  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Imperial Hotel, Tokyo

Pool
Hot tub
Spa
Kids pool
4.8 out of 5, Exceptional, (1005)
The price is CHF 805
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Imperial Hotel, Tokyo

About this property

Palace Hotel Tokyo

Luxury Tokyo hotel in Chiyoda with a full-service spa
This hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness centre and a sauna.
Palace Hotel Tokyo offers 284 accommodations with DVD players and minibars. Beds feature Egyptian cotton sheets. A pillow menu is available. LCD televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Evian SPA TOKYO has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Palace Hotel Tokyo. During your stay, you're just a quick walk from Imperial Palace East Gardens. Enjoy features like free WiFi in public areas, plus 3 bars and a full-service spa.
  • Free WiFi and wired Internet
  • Enjoy French cuisine while dining at ESTERRE
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body wraps, body scrubs or deep-tissue massages at evian SPA TOKYO
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and yoga classes
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Imperial Palace East Gardens and 3 minutes on foot from Wadakura Fountain Park
Palace Hotel Tokyo offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include meeting rooms and limo/town car service. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Palace Hotel Tokyo. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.
ESTERRE – This restaurant specialises in French cuisine and serves lunch and dinner.
GRAND KITCHEN – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.
WADAKURA – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
TATSUMI – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
GO – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (JPY 3,300 per night; includes in/out privileges)
  • Valet parking on site (JPY 4,300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: JPY 5,819 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ESTERRE
  • GO
  • GRAND KITCHEN
  • TATSUMI
  • WADAKURA

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM.2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 10000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 5819 per person
  • Self-parking fee: JPY 3300 per night (in/out privileges)
  • Valet parking fee: JPY 4300 per night (in/out privileges)
  • Rollaway bed fee: JPY 10000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Palace Hotel Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 891 out of 1001 reviews" "
Rating 8 - Good. 81 out of 1001 reviews" "
Rating 6 - Okay. 16 out of 1001 reviews" "
Rating 4 - Poor. 7 out of 1001 reviews" "
Rating 2 - Terrible. 6 out of 1001 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Arrie, San Francisco

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Stayed 4 nights in Aug 2024

10/10 Excellent

Afshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Palace Hotel, we had a good welcome. The location is great opposite the Palace Gardens and a 5 minute walk from the main station. The hotel and the station are connected underground saving having to walk through the sun which is really handy. Like lots of places there are lots of underground shops and restaurants. There is a coffee shop nearby but its quiet as a lot of the local area is the palace and parks/gardens. The coffee shop has a nice garden too. We ate breakfast and one dinner at the hotel. The Japanese breakfast was really interesting and not something we had tried before. Staff were really helpful with our dietary requirements, going out of their way to help us. The rooms were a good size and the balconies were great with a lovely view of the city and gardens. I particularly liked the view at night with the city lights.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lucian

Stayed 3 nights in Aug 2024

8/10 Good

Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great facilities and excellent breakfast - even though it wasn’t club level. But have to pay extra to use the spa and a bit disappointed there was only one sink.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. High level of service. Really enjoy the stay. Only one thing need to improve. I was asking English version of news paper while at check in, but I received Japanese
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

David, New York

Liked: Cleanliness, staff & service, property conditions & facilities
The Palace is a superb world class hotel. Perfect in every way.
Stayed 6 nights in Aug 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palace Superior
The Palace Hotel Tokyo was a great find. The hotel is luxurious, super clean and has excellent staff. The room itself had all the amenities and checked all the boxes. The bed was superior. The bathroom and specifically the shower was amazing. Taxi's are always waiting out front to take you to your next adventure. You wont find a better stay in Tokyo.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel - highly recommend
Beautiful hotel with great views of the city. Layout, size and comfort of room are what you would expect of a 5* hotel as was the quality of the food served to us in the bar. The Wagu steak was exceptional! During our holiday, we stayed at three 5* hotels, two of which were in Tokyo. I can honestly say that this is the only hotel of the three that I would return to!
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge, Sherman Oaks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way.
Stayed 4 nights in Jul 2024

10/10 Excellent

Conlan

Stayed 3 nights in Jul 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Absolutely fantastic!!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Claris

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 4 nights in Jul 2024

10/10 Excellent

Kevin

Stayed 3 nights in Jul 2024

10/10 Excellent

Berge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had made a lot of purchases in Tokyo and they even helped me send it back home, which was very helpful! Stafff was always super polite and helpful, recommend to all.
Stayed 5 nights in Jul 2024

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Japanese hospitality. View from the balcony was terrific.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeff, Sugar Land

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the nicest hotel that I have experienced in my travels. I enjoyed everything about this luxurious, quiet, amenity-rich hotel situated in the heart of Tokyo. The restaurants are exceptional.
Stayed 3 nights in Jul 2024

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Perfect location and very relaxing high quality hotel in the center of Tokyo
Stayed 4 nights in Jul 2024

10/10 Excellent

Mike

Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in a lot of hotels, many 5 star ones, for work and leisure and the Palace lays a credible claim to be the best city hotel in the world. Every aspect of the stay (I am reviewing a second holiday stay) is exceptional, from the efficiency and friendliness of the staff, the rooms, the bars and restaurants and its location with incredible views and a link from the basement level to a well connected subway station. If you are looking for a memorable stay in a world class city centre hotel in Tokyo then you simply cannot go wrong here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Young

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Hanaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highest quality of service and hospitality!
Stayed 2 nights in Jun 2024