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Sheraton Miyako Hotel Tokyo

5.0 star property

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Photo gallery for Sheraton Miyako Hotel Tokyo

Exterior
Room service – dining
Indoor spa tub
City view
2 bars/lounges, lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

Map
1-1-50 Shirokanedai, Minato-ku, Tokyo, Tokyo-to, 108-8640
  • Happoen Garden
    ‪1 min walk‬
  • Meiji Gakuin University
    ‪1 min walk‬
  • Sengakuji Temple
    ‪7 min walk‬
  • Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Premium Room, 2 Single Beds, Non Smoking, City View

Premium Room, 2 Single Beds, Non Smoking, City View | Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Single Beds, Non Smoking, City View

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View | Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Non Smoking, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Superior Room, 1 King Bed, Non Smoking, City View | Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Double Bed, Non Smoking

Club Room, 1 Double Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 Double Bed, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

Junior Suite, 1 King Bed, Non Smoking, City View | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking, City View

  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 Double Bed, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking

Luxury Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed, Non Smoking

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About this property

Sheraton Miyako Hotel Tokyo

Luxury Tokyo hotel in Minato with 5 restaurants
5 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a health club and a sauna. Housekeeping is available on request.
Sheraton Miyako Hotel Tokyo offers 471 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead. Bathrooms are also outfitted with slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, an iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 7 years old are not allowed in the swimming pool.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Esthetic salon GUERLAN PARIS. Services include deep-tissue massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Sheraton Miyako Hotel Tokyo, you're just a quick walk from Meiji Gakuin University. Free WiFi in public areas, a free area shuttle and 5 restaurants are available.
  • Free WiFi and wired Internet
  • Grab something to eat at one of the 5 restaurants, or stop for a drink at one of the 2 bars/lounges
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with aromatherapy, facials or deep-tissue massages at Esthetic salon GUERLAN PARIS
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Just a 4-minute drive from Tokyo Tower and a few minutes from Roppongi Hills
  • Free local-area shuttle service
Sheraton Miyako Hotel Tokyo offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, along with a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and limo/town car service are available. Event space at this hotel measures 8030 square feet (746 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the luxury Sheraton Miyako Hotel Tokyo. An airport shuttle (available on request) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Tokyo hotel.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 10:30 AM.
Cafe California – This restaurant serves breakfast, lunch and dinner.
Shisen Chinese Restaurant – This restaurant serves breakfast, lunch and dinner. Open selected days.
Bamboo Lobby Bar & Lounge – Overlooking the garden, this lobby lounge only serves light fare. Open daily.
M Bar – This bar only serves light fare. Open daily.
Teppanyaki Shirokane – This restaurant serves lunch and dinner. Open selected days.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 9:30 PM on request
  • Free area shuttle
  • Area shuttle
  • Limo/town car service
  • Uncovered parking on site (JPY 2,000 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,500 per person
  • 2 bars/lounges
  • 5 restaurants

Restaurants on site

  • Bamboo Lobby Bar & Lounge
  • Cafe California
  • M Bar
  • Shisen Chinese Restaurant
  • Teppanyaki Shirokane

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8,030 square feet of conference space

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from February 17 2025 to February 19 2025 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately JPY 4500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Uncovered self-parking fee: JPY 2000 per night (in/out privileges)
  • Facilities fee: JPY 3000 per person and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Miyako Hotel Tokyo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Miyako Tokyo Hotel
Sheraton Hotel Tokyo
Sheraton Miyako
Sheraton Miyako Hotel
Sheraton Miyako Hotel Tokyo
Sheraton Miyako Tokyo
Sheraton Tokyo
Tokyo Miyako Hotel
Tokyo Sheraton Miyako
Tokyo Sheraton Miyako Hotel
Minato Sheraton
Sheraton Minato
Sheraton Miyako Hotel Tokyo Japan
Sheraton Miyako Tokyo Tokyo
Sheraton Miyako Hotel Tokyo Hotel
Sheraton Miyako Hotel Tokyo Tokyo
Sheraton Miyako Hotel Tokyo Hotel Tokyo

Sheraton Miyako Hotel Tokyo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 500 out of 1000 reviews
Rating 8 - Good. 378 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tiana

Stayed 1 night in Oct 2024

10/10 Excellent

Kyoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a very safe area It has a beautiful walking area within the resort with amazing trees and beautiful scenery, staff has been excellent, the dinning options are excellent, very clean very spacious. Highly recommend you stay here if you come to japan it really is amazing.
Stayed 1 night in Oct 2024

4/10 Poor

Koto

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The facility is old and the floor where my room locates smells very bad like a cigarette room. Gym equipment should be upgraded. Staff was kind but lack of explaining. Ex. They didn’t want to provide stays credit and never explained the reason why. Next time I might go other hotels if I pay $200-300 per night.
Stayed 7 nights in Sep 2024

10/10 Excellent

Ercan

Stayed 4 nights in Sep 2024

10/10 Excellent

Naoki

Stayed 2 nights in Sep 2024

10/10 Excellent

kayvan, morgan hill

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Hotel property is in a very good condition.
Stayed 8 nights in Sep 2024

8/10 Good

Deeso

Liked: Cleanliness, staff & service, property conditions & facilities
They donot have enough seating in the lobby
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Suminori

Stayed 2 nights in Aug 2024

10/10 Excellent

Jean elie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmad

Stayed 5 nights in Jul 2024

10/10 Excellent

Pte Ltd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Stayed 3 nights in May 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent garden area for walking.
Stayed 3 nights in Apr 2024

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The gym is not adequate as there are no weights. The washroom in the room is very out dated. There are very few ac charging outlets in each bedroom and nothing next to the bed. This hotel needs to be updated very badly.
Stayed 3 nights in Apr 2024

10/10 Excellent

Theresa, Murray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient to the JR Shinagawa Station and the free shuttle to there and Meguro Station is a very good service. Hotel staff is friendly and helpful every time I have stayed.
Stayed 2 nights in Apr 2024

8/10 Good

Jorge

Liked: Staff & service, property conditions & facilities, room comfort
Spa & Sauna Room
The location and hotel installations were excellent. However, they charged for the use of the Sauna room, and the cleaning of the spa area was not good.
Stayed 4 nights in Mar 2024

10/10 Excellent

Gabriel, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall facility and services were excellent
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our frequent go-to hotel in Tokyo because it is close to Haneda Airport and easy to access by JR or subway, and in a quiet residential neighbourhood if one wants to avoid the madding crowds.
Stayed 1 night in Jan 2024

10/10 Excellent

wing yun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great staff. Only complaint is that Marriott did not recognize this stay because we booked through hotels.com. Most disappointing as we’ve never booked any other way than through the Marriott site and didn’t realize Marriott would not count these nights towards our stays. Not a very good policy from a company that’s usually so very accommodating.
Stayed 2 nights in Oct 2023

10/10 Excellent

John T

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Suzan

Stayed 3 nights in Sep 2023

10/10 Excellent

Christopher

Stayed 3 nights in Jun 2023