Shibuya Tokyu REI Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shibuya Tokyu REI Hotel

Breakfast, lunch and dinner served
Reception
Reception
Down duvets, in-room safe, desk, blackout curtains
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-24-10 Shibuya, Tokyo, Tokyo-to, 150-0002
  • Shibuya Crossing
    3 min walk
  • Cerulean Tower
    10 min walk
  • Yoyogi National Gymnasium
    12 min walk
  • Tokyo (HND-Haneda)
    36 min drive

Room options

Standard Twin Room (Wide Bed)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Twin Room, 2 Single Beds, Non Smoking

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Double Room (4-12F)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

Standard Family Twin Room Non smoking

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Smoking

  • Sleeps 3

Standard Twin - Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Double - Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Double - Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Smoking

  • Sleeps 3

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About this property

Shibuya Tokyu REI Hotel

Hotel with a 24-hour front desk, steps from Shibuya Crossing
A restaurant, a microwave in a common area and conference space are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Shibuya Tokyu REI Hotel offers 225 accommodations with a safe and complimentary slippers. Beds feature down duvets. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Shibuya Tokyu REI Hotel. During your stay, you're just a quick walk from Shibuya Crossing. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Shibuya Crossing and a 4-minute drive from National Stadium
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 280 square feet (26 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Shibuya Tokyu REI Hotel.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
HUSH-HUSH – This restaurant serves breakfast, lunch and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,300 per person
  • A restaurant

Restaurants on site

  • HUSH-HUSH

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 280 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 40 steps to reach entrance
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2300 per person
  • Nearby parking fee: JPY 2500 per day (1969 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Inn
Shibuya Tokyu
Shibuya Tokyu Inn
Tokyu
Tokyu Inn
Tokyu Inn Shibuya
Tokyu Shibuya
Shibuya Tokyu Hotel Shibuya
Shibuya Tokyu Inn Tokyo
Shibuya Tokyu REI Hotel
Tokyu REI Hotel
Shibuya Tokyu REI
Tokyu REI
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo

Shibuya Tokyu REI Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 1001 reviews" "
Rating 8 - Good. 325 out of 1001 reviews" "
Rating 6 - Okay. 102 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

timothy, Bellflower

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 4 nights in Sep 2024

10/10 Excellent

Junette C.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very accessible
Stayed 4 nights in Sep 2024

6/10 Okay

Nai Shun

Liked: Staff & service, amenities
Great location but the room lighting and bathroom condition can be improved
Stayed 2 nights in Sep 2024

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minutes away from Shibuya square and station, what a way to experience bustling Tokyo.
Stayed 4 nights in Sep 2024

8/10 Good

Joanne, Randwick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Shibuya station with access to all the places you want to visit in Tokyo - Shinjuku, Ginza, Naka Meguro, and any easy 15-20min walk along Cat street to Omotesando and Harajuku. Like that they have laundry (washing machine and dryers) and vending machines on 5th Floor. Ice making machine also came in handy. Wish Smart TVs with YouTube were in every room but are only in higher grade ones.
Stayed 3 nights in Sep 2024

10/10 Excellent

Thi

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Eric, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Eloise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the centre of Shibuya. The rooms were clean and thr bed was very comfy - just what we needed to recover from a 14 hour flight! Breakfast was brilliant, with a wide selection of things to choose from - especially liked the omelette station. Location perfect near transport links.
Stayed 2 nights in Sep 2024

8/10 Good

Huishan

Travelled with family
Liked: Amenities
Very good location. Accessible to many shopping areas. Room was small but definitely enough. Will return
Stayed 8 nights in Sep 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location of this hotel was excellent, very close to Miyashita park and associated areas with lots of dining choices. It was also very close to the metro/train and scramble crossing - this comes with large crowds and sadly lots of litter. The property itself was very clean. I visited in September and found the air conditioning to be rather feeble (in room) and hallways. The room and bathroom was a bit small, especially if you don't travel light, but these are small trade-offs to be located so very close to everything!
Stayed 4 nights in Sep 2024

8/10 Good

Dhairya

Stayed 3 nights in Aug 2024

10/10 Excellent

Amir

Stayed 3 nights in Aug 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location!
Amazing location, clean room and lovely staff. The only downside was that it was slightly small for the two of us but we made it work. 5-10 mins walking distance to shibuya station, shibuya scramble, restaurants & shopping
Stayed 5 nights in Sep 2024

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Small room. Good area. Nice people. Breakfast was fine.
Stayed 8 nights in Jul 2024

8/10 Good

Maurice, Santa Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Aug 2024

6/10 Okay

Mariam

Travelled with family
Liked: Staff & service, amenities
Location, location, location! The location is great, it’s only about a 2 minute walk from the famous Shibuya scramble street crossing. Familymart and plenty of shopping and restaurants at a walking distance. However, I did not like the hotel. Our room was super small, it was the worst room we stayed at in our 15 day trip to Japan. The bed was the worst one in my life, I couldn’t sleep AT ALL. It was super hard to sleep on. I was there in August and it was so hot, the AC was stuck at 20 degrees Celsius, but no way in hell was that 20degrees. That felt more like 25-30 inside. In all our different hotels, the AC was at 20 degrees by choice because we were able to adjust it and it felt cold. However this hotel’s 20degrees was not it. We would all be sweating at night when it was “supposedly” 20 degrees. The bathroom was so small and the toilet was for a child. Even my 8yr old son said it was perfect for him. He even commented on how small it was. I had to maneuver myself well to make sure I did my necessities inside the toilet bowl. The staff was very welcoming and friendly. They gave us an icy stick when checking in, which was perfect for the 97degree humidity weather there was. I would not stay here again. Not even our luggage’s fit well. Definitely I do not recommend for a triple sharing room.
Stayed 2 nights in Aug 2024

6/10 Okay

Esther

Travelled with family, Travelled with group
Location was great. Right next to metro station and the shibuya crossing. But the rooms were tiny and not as clean as I was expecting; my non smoking room smelled of smoke. Overall it was not bad. Had a queen bed that fit myself and my 2 teenage daughters
Stayed 4 nights in Aug 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff
Stayed 3 nights in Aug 2024

4/10 Poor

Rachel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were extremely kind and helpful. However the room smelled strongly of cigarette smoke. We had booked a non-smoking room (the whole hotel is non-smoking), but it sounded like the hotel recently converted to non-smoking so many of the rooms still smelled like cigarette smoke. The bathroom was extremely small, but worked fine. Overall it was a fairly good price for a very central location, but the room itself was very small and not particularly comfortable or nice to be in.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Close to subway and shopping area. The only issue was the A/C in August… it was warm inside the room. The staff offered a fan which helped.
Stayed 4 nights in Aug 2024

10/10 Excellent

joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this property
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, excellent location. Afternoon lounge; not big but so nice to have refreshments in the afternoon.
Stayed 3 nights in Aug 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Chelsea Faye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. The room are small and AC can’t be adjusted but the convenience of the location makes up for it
Stayed 4 nights in Aug 2024