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Shibuya Tokyu REI Hotel

3.0 star property

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Photo gallery for Shibuya Tokyu REI Hotel

Breakfast, lunch and dinner served
Reception
Down duvets, in-room safe, desk, blackout curtains
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
1-24-10 Shibuya, Tokyo, Tokyo-to, 150-0002
  • Shibuya Crossing
    ‪3 min walk‬
  • Shibuya Hikarie
    ‪5 min walk‬
  • Cerulean Tower
    ‪10 min walk‬
  • Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Standard Twin Room (Wide Bed)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room (Wide Bed)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room, 2 Single Beds, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Twin Room, 2 Single Beds, Non Smoking

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (4-12F)

Down duvets, in-room safe, desk, blackout curtains

Double Room (4-12F)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room Non smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Family Twin Room Non smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Family Twin Room Non smoking

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Non smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Smoking

  • Sleeps 3

Standard Twin - Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Double - Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Double - Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Smoking

  • Sleeps 3

View all photos for Superior Double Room Smoking

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Female Single Room Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Female Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Twin Room Non Smoking

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe Twin Room Smoking

Interior

Deluxe Twin Room Smoking

  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Family Twin Room Smoking

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Standard Family Twin Room Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Shibuya Tokyu REI Hotel

Hotel with a 24-hour front desk, steps from Shibuya Crossing
A restaurant, a microwave in a common area and conference space are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Shibuya Tokyu REI Hotel offers 225 accommodations with a safe and complimentary slippers. Beds feature down duvets. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Shibuya Tokyu REI Hotel. During your stay, you're just a quick walk from Shibuya Crossing. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Shibuya Crossing and a 4-minute drive from National Stadium
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 280 square feet (26 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Shibuya Tokyu REI Hotel.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
HUSH-HUSH – This restaurant serves breakfast, lunch and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,300 per person
  • A restaurant

Restaurants on site

  • HUSH-HUSH

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 280 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 40 steps to reach entrance
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2300 per person
  • Nearby parking fee: JPY 2500 per day (1969 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Inn
Shibuya Tokyu
Shibuya Tokyu Inn
Tokyu
Tokyu Inn
Tokyu Inn Shibuya
Tokyu Shibuya
Shibuya Tokyu Hotel Shibuya
Shibuya Tokyu Inn Tokyo
Shibuya Tokyu REI Hotel
Tokyu REI Hotel
Shibuya Tokyu REI
Tokyu REI
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo

Shibuya Tokyu REI Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1002 reviews
Rating 8 - Good. 312 out of 1002 reviews
Rating 6 - Okay. 106 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Jane, Gabriola

Nice roomy, clean, modern rooms. Breakfast was excellent. When in Japan I want a Japanese breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Tanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Will certainly stay again!
Stayed 5 nights in Oct 2024

10/10 Excellent

Daniel

Stayed 4 nights in Oct 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated but clean, comfortable and convenient
Stayed 5 nights in Oct 2024

6/10 Okay

Kimberly

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had some issues staying here, particularly in the cleanliness department. Hotel showers stalls in the room are yellowed with tar from smoking in the bathroom. The tar could be easily scrapped off with a tissue and firm pressure from your finger, makes me wonder if the tub is ever truly cleaned beyond a wipe down. The hotel is advertised as non-smoking, however our first room in the 11th floor smelled terrible of cigarette smoke. I am very allergic to cigarette smoke, and we had to ask the front desk to see the room smell for themselves and they could smell it too. We showed one of the staff the tar yellow film on the shower and showed him how we were able to easily scrape it off and he agreed that it was dirty in both rooms it was the same issue. They don’t clean. They only make the beds, and change the towels that’s it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

ANTONETTE

Stayed 4 nights in Aug 2024

10/10 Excellent

JOSE

Stayed 2 nights in Oct 2024

10/10 Excellent

Armetira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Everything!
The room was very small. The bathroom was even smaller, but the room was also very efficient. The toiletries were excellent (better than the spa hotel I stayed in). Additional toiletries, tea and coffee were available in the lobby. The use of the space was smart. Everything was available in the room, tea, fridge a desk... (we had to move the bed away from the wall, a little bit in order to get in and out of the bed. The location was perfect less than a a minute or two walk from the station. It was only a minute or two walk to Shabuya sky. The afternoon snack (individually wrapped candy, nuts, and soda and tea and coffee) offered to guest was very much appreciated and very tasty and timely. I would certainly stay.
Stayed 3 nights in Sep 2024

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Bathroom can use some upgrades
Stayed 5 nights in Oct 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

JUNG EUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 3 nights in Oct 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Hershpal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Excellent location and amazing service. The hotel is so well located, just steps away from the main station and Shibuya Scramble. They offer free coffee/tea, packaged snacks and soft drinks from 3pm onwards. It’s such a great service for a weary traveller.
Stayed 4 nights in Oct 2024

10/10 Excellent

Emanuel, Round Rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good spot. Im definitely going back here on my next trip
Stayed 2 nights in Oct 2024

10/10 Excellent

Elk

Stayed 1 night in Sep 2024

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast available each morning is fantastic and they even have a little snack and beverage evening reception which is nice when you’re walking in after long day and the location is really great very close to Shabuya crossing!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jane, Gabriola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service checking in. Room way large compared with similar hotels. The pillows are wonderful.
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Leidianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark Anthony Villa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

8/10 Good

Jeremias M

Stayed 2 nights in Sep 2024

10/10 Excellent

Ellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loves the convenience of this stay. We will be back!
Stayed 3 nights in Oct 2024

10/10 Excellent

Julia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel to book for the location it’s priced at