Sotetsu Grand Fresa Tokyo - Bay Ariake

3.5 star property

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Premium Standard Suite Room 2beds - Non-Smoking | Premium bedding, down duvets, desk, blackout curtains
Front of property – evening/night
Premium Exective Suite Room 2beds - Non-Smoking | Premium bedding, down duvets, desk, blackout curtains
Lobby
Premium Exective Suite Room 2beds - Non-Smoking | Private kitchen | Fridge, electric kettle

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • Free WiFi
  • Air conditioning

Explore the area

Map
3-6-6 Ariake, Koto-ku, Tokyo, Tokyo-to, 135-0063
  • Tokyo Big Sight
    ‪3 min walk‬
  • Ariake Garden
    ‪9 min walk‬
  • Toyosu Market
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪13 min drive‬

Room options

Premium Single Room - Non-Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room - Non-Smoking

  • 42 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

Premium Bayside Single Room - Non-Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Double Room - Non-Smoking

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room - Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

Economy Twin Room - Non-Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

Economy Twin Room - Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

Deluxe Double Room - Non-Smoking

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room - Non-Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

Superior Twin Room - Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

Economy Trundle Twin Room - Non-Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Twin Room - Non-Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

Standard Double Room - Non-Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double Room - Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Single Room - Non-Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room - Smoking

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Single Room - Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Standard Suite Room 2beds - Non-Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Single Beds

Premium Bayside Double Room - Non-Smoking

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Premium Exective Suite Room 2beds - Non-Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Single Beds

Premium Deluxe Suite Room 2beds - Non-Smoking

  • 41 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

Moderate Twin Room Non-smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

Exective Suite-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Moderate Triple Room

  • Sleeps 3
  • 3 Single Beds

Standard Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Suite-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Economy Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Premium Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

Deluxe Twin Room With Sofa Bed And Extra Bed-Non-Smoking

  • Sleeps 4
  • 1 Single Sofa Bed, 2 Double Beds and 1 Single Bed

Deluxe Double Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room-Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Double Beds

Universal Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

Deluxe Suite-Non-Smoking

  • Sleeps 3
  • 2 Single Beds

Superior Twin Room-Non-Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Double Beds

Economy Twin Room-Smoking

  • Sleeps 2
  • 2 Single Beds

Economy Trundle Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Single Beds

Universal Single Room-Smoking

  • Sleeps 1
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Double Beds

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Universal Single Room-Non-Smoking

  • Sleeps 1
  • 1 Double Bed

Premium Bay Side Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Universal Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room With Sofa Bed-Non-Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Double Beds

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About this property

Sotetsu Grand Fresa Tokyo - Bay Ariake

Hotel with free theme park shuttle, near Tokyo Bay
Along with a restaurant, this hotel has a coffee shop/cafe and self parking. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Sotetsu Grand Fresa Tokyo - Bay Ariake offers 912 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us that they can't get enough of the helpful staff at Sotetsu Grand Fresa Tokyo - Bay Ariake. During your stay, you'll be within walking distance of Tokyo Big Sight. Features include free WiFi in public areas and a free theme park shuttle, plus a restaurant.
  • Free WiFi and wired Internet
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and limo or town car service
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Tokyo Big Sight and Tokyo Bay
  • Free theme park shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. 2 meeting rooms and limo/town car service are available. Event space at this hotel measures 3800 square feet (353 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Sotetsu Grand Fresa Tokyo - Bay Ariake. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily.
創菜Patio – This restaurant only serves breakfast.
バニヤンツリーカフェ – This café specialises in Asian cuisine and serves lunch and light fare. Open selected days.
Room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free theme park shuttle
  • Limo/town car service
  • Parking on site (JPY 2,000 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 2,090 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • バニヤンツリーカフェ
  • 創菜Patio

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 3,800 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The name on the passport presented at check-in must match the name on the reservation.
Guests must be at least 20 years to stay in a smoking room.
This property's breakfast is served from 6:45-10:30 AM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2090 per person
  • Self-parking fee: JPY 2000 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariake Hotel
Ariake Sunroute
Ariake Sunroute Hotel
Hotel Ariake
Hotel Sunroute Ariake
Hotel Sunroute Ariake Tokyo
Sunroute Ariake
Sunroute Ariake Hotel
Sunroute Ariake Tokyo
Sunroute Hotel Ariake
Hotel Sunroute Ariake Tokyo, Japan
Hotel Sunroute
Sunroute

Sotetsu Grand Fresa Tokyo - Bay Ariake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 691 out of 1295 reviews
Rating 8 - Good. 393 out of 1295 reviews
Rating 6 - Okay. 143 out of 1295 reviews
Rating 4 - Poor. 47 out of 1295 reviews
Rating 2 - Terrible. 21 out of 1295 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, good value, great location. Room too warm with no control over ac and balcony not accessible due to local regulations.
Stayed 1 night in Mar 2025

6/10 Okay

Wing

Travelled with family
Liked: Cleanliness

Not a good choice for family

The size of the room was smaller than I expected. It was totally different what I could see on the website. The room shape of my room was a bit weird like L shape which I couldn’t open my luggages properly. The most terrible thing was about the carpark. I did drive with my car, but one of the staff in the carpark was so rude and couldn’t speak any English. Also, you couldn’t drive out within 2200-0700. You need to tell them when will you estimate back to the hotel , this point was also ignoring. I did pay for it, why there was so many restrictions about that?
Stayed 3 nights in Feb 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a perfect spot to get into the city but also have a bit of a break from the rush. It is in a very clean area with lots of dining options around. The property itself is very clean and has great amenities. The staff is very helpful. I would definitely stay here again.
Stayed 4 nights in Mar 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The surrounding areas buildings are quite modern quiet and clean.
Stayed 4 nights in Mar 2025

8/10 Good

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. It is more corporate focussed than family. It’s in a good location by the train station. It had some basic food options around it. They had bath salts, and other lotions when you check in, which was nice to have. This hotel is a little pricey compared to the other hotels that we stayed at in the area that were similar, but cost less. Their buffet breakfast was very nice at a reasonable price.
Stayed 3 nights in Feb 2025

10/10 Excellent

raymond, TEMPLE CITY

Travelled with partner
Liked: Amenities
Great location for the price
Stayed 4 nights in Feb 2025

10/10 Excellent

JOSELITO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer services!
Stayed 2 nights in Mar 2025

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, accessible by train. Very clean and close to Big Sight and Disney World
Stayed 3 nights in Feb 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Kitty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here! It was very close to the bus and station. There were a few shopping malls within walking distance, which I fully took advantage of. This is a perfect place to stay if you're visiting Tokyo to explore. However, there was one issue that I could not overlook. One day when returning to the room, I turned on the bathroom light to find a roach crawling on the mirror which quickly ran behind it. I didn't see other critters thereafter but wasn't too happy to see that crawling near my toothbrush.
Stayed 5 nights in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Raven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly if you are looking for an affordable place to stay this is the hotel for you. A don quiyote a the back of the hotel and restaurants as well. The train line Yamanote is the most convenient and ideal line to get to your favorite destinations like Harujuku,Shibuya ,Shinjuku,Ikebukuro and Akihabara- no transfers. The only downside is how small the room is and that they do limited cleaning after 2 days instead of you requesting them to clean room and bed making everyday- you have to pay for that service. You don’t have to pay for changing towels and replacing amenities. But you get a washer and dryer in your room and it’s not coin machine. Which is super nice!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite stay, it has access to the balcony when I went and it’s clean with nice view for the premium suite
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy quick check in and check out via kiosk system. Receptionist staff always available to help if needed!
Stayed 4 nights in Feb 2025

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of hotels in the area about a 5 minute walk to two train stations to various areas nearby. Quiet location, friendly staff.

10/10 Excellent

Kevin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our stay. Quiet and peaceful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

4/10 Poor

Jonathan

Stayed 6 nights in Jan 2025

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Chae

Travelled with group
Liked: Cleanliness

Good hotel

This hotel is massive, but the room was bit smaller and nothing much around to explore. I would stay in the city center.
Stayed 1 night in Dec 2024

6/10 Okay

kyoko

Travelled with family, Business traveller
Stayed on a beginning of 9day holiday, handy coach to the airport. However it was so busy and not sure if I enjoyed. Good news is room size, which was generous size
Stayed 1 night in Dec 2024

10/10 Excellent

Shirley Shi Hui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay for Disneyland and just 20-30mins to Ginza area for shopping. Facilities are slightly older, but staff were fantastic and room was very comfortable.
Stayed 3 nights in Jan 2025