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Tokyu Stay Ginza

3.0 star property

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Photo gallery for Tokyu Stay Ginza

Exterior
Reception
In-room safe, soundproofing, iron/ironing board, free WiFi
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Ginza Six
    ‪4 min walk‬
  • Tokyo Imperial Palace
    ‪2 min drive‬
  • Tokyo Tower
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪24 min drive‬

Room options

View all photos for Superior Double Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (Single Use)

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Single Use)

  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (No Washing machine)

  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 25 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Lobby

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Non smoking

Lobby

Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room Non smoking

Lobby

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Double Room with Small Double Bed Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Double Room with Small Double Bed Non smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Tokyu Stay Ginza

Hotel with a 24-hour front desk, a short walk to Ginza Six
A restaurant, a coffee shop/cafe and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Tokyu Stay Ginza offers 191 air-conditioned accommodations with all-in-one washer/dryers and a safe. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include free newspapers and a hairdryer. Housekeeping is offered on request and an iron/ironing board can be requested.

The shopping around Tokyu Stay Ginza gets high marks from our customers. During your stay, you're just a quick walk from Ginza Six. Enjoy features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 4-minute walk from Ginza Six and 6 minutes on foot from Tsukiji Outer Market
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Tokyu Stay Ginza.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Tokyu Stay Ginza has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1038 reviews
Rating 8 - Good. 322 out of 1038 reviews
Rating 6 - Okay. 92 out of 1038 reviews
Rating 4 - Poor. 42 out of 1038 reviews
Rating 2 - Terrible. 9 out of 1038 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I've stayed here twice; but this time it was for a 5 night stay. No complaints on location, food options 5-10 mins walk away from Ginza main street, relatively large room (albeit dated interiors) I can appreciate that the industry in general is moving towards a limited housekeeping approach, but for guests staying for a longer period of time, perhaps its time to consider FOC cleaning after 3/4 days? Our toilet started to smell after several days of expected usage; and to pay Y1500 for the service isn't really in line with intl standards. In SG, hotels offer a cleaning service every 3 days (catering to longer stay guests); rather than just requiring you to pay a topup fee of Y1500
Stayed 5 nights in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and very friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Ginza
Clean and excellent location. Great having a washer dryer in room. Friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

6/10 Okay

Jun Fui

Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Stayed 4 nights in Nov 2024

10/10 Excellent

Tai

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Yeow Tat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful. Love the washer/dryer in the room, super convenient.
Stayed 4 nights in Dec 2024

6/10 Okay

jun fui

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

4/10 Poor

FEI

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Nice location but the room is not clean at all, the room I had was smelly, the dovet cover and pillow cover were smelly too. Didn’t even ask for new one because they will charge you additional for making up bed and clean the room.
Stayed 3 nights in Dec 2024

8/10 Good

Masahiko, Streamwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Henrison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good amenities but very small spacr
we got the standard bed for and had good amenities like microwave, oven toaster, kettle and laundry/dryer. Though room is small for your typical japanese hotel room. carpet floor needs a good steam cleaning as it smells like shoes.
Stayed 1 night in Dec 2024

6/10 Okay

Sheila

Travelled with family
Good location but room is very small
Stayed 3 nights in Nov 2024

8/10 Good

William

Stayed 2 nights in Dec 2024

10/10 Excellent

Miho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time in Ginza areas hotel and it was amazing! I love it! I will definitely go back there. Specially, Front desk staff! Friendly and very kind. Thank you!
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

HANY

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Harrison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amenities big comfy bed and close to station convenience stores and train stations
Stayed 4 nights in Nov 2024

10/10 Excellent

HANY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Constante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel to stay at. Convenient location, amenities, and a wonderful staff.
Stayed 9 nights in Nov 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice sized room for Tokyo
Stayed 3 nights in Nov 2024

10/10 Excellent

Yuk Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Shirley

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Non-existent Service
There's no free bottled water in the hotel whereas 2 years ago, they had that amenity. One also has to pay 1,500 yen if you want your room cleaned. They only offer limited housekeeping which is change of towels & collection of trash. For the amount they are charging for a night stay, I expected that these services would be readily offered. We stayed here in 2022 and we didn't have any issues with them then.
Stayed 6 nights in Nov 2024

10/10 Excellent

Takayuki

Stayed 5 nights in Oct 2024