Tokyu Stay Ginza

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Tokyu Stay Ginza

Exterior
Reception
Reception
Reception
In-room safe, soundproofing, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Kabuki-za Theatre
    ‪2 min walk‬
  • Ginza Wako Building
    ‪4 min walk‬
  • Ginza Six
    ‪4 min walk‬
  • Tokyo (HND-Haneda)
    ‪24 min drive‬

Room options

Superior Double Room, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Double Room, Non Smoking (Single Use)

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Double Room [Washer and Dryer Furnished], Non Smoking

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room, Non Smoking (Single Use)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, Non Smoking (No Washing machine)

  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds

Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Residential Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

Moderate Double Room with Small Double Bed Non smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Tokyu Stay Ginza

Hotel with a 24-hour front desk, a short walk to Ginza Six
A restaurant, a coffee shop/cafe and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Tokyu Stay Ginza offers 191 air-conditioned accommodations with all-in-one washer/dryers and a safe. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include free newspapers and a hairdryer. Housekeeping is offered on request and an iron/ironing board can be requested.

The shopping around Tokyu Stay Ginza gets high marks from our customers. During your stay, you're just a quick walk from Ginza Six. Enjoy features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 4-minute walk from Ginza Six and 6 minutes on foot from Tsukiji Outer Market
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Tokyu Stay Ginza.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Tokyu Stay Ginza has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 1005 reviews" "
Rating 8 - Good. 315 out of 1005 reviews" "
Rating 6 - Okay. 93 out of 1005 reviews" "
Rating 4 - Poor. 41 out of 1005 reviews" "
Rating 2 - Terrible. 9 out of 1005 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient. Rooms are ok size if u choose the residential double. But otherwise quite tight. Washing machine in the room is awesome. Can definitely improve on kitchen supplies, I.e only 2 forks and no spoon, no chopsticks. There is no toaster im the room, and they don’t supply it either.
Stayed 11 nights in Oct 2024

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located and we chose it because it was close to a tour pickup and the bus to Narita airport. The room size was generous by Japanese standards, although we paid for this in the room rate. The washer/dryer was excellent to freshen up some travel clothes before our trip home. I think we expected the room to be serviced and was surprised to find it as we left it, after a long day tour.
Stayed 2 nights in Oct 2024

4/10 Poor

Kimihiro

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The employees are well trained except Suzuki. She is so rude. I had a same experience with her before. The Carpets are so dirty. Should be replaced or completely cleaned
Stayed 3 nights in Oct 2024

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Ginza Area.
Stayed 4 nights in Oct 2024

10/10 Excellent

Takayuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean rooms, nice bath, shower and toilet. Very comfortable bed. (Had an Executive Double.) Good breakfast buffet. Extremely convenient for world-class shopping and dining. My only wish was for some USB ports in my room, instead of just AC outlets.
Stayed 2 nights in Oct 2024

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My wife and I have stayed here 4 times in the last 2 years and we’ll keep coming back for its convenient location to Ginza shopping and dinning as well as the friendly staff and in-room washer/dryers so you don’t have to pack excessively. You can come back from your day, throw your stuff in the washer/dryer and it’s ready again the next day. I just wish they would credit my Expedia bookings to my Tokyu Stay Membership account since we’ve been staying here so often.
Stayed 4 nights in Oct 2024

10/10 Excellent

April

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little expensive for one night but the property is nice and a great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Toshio

Stayed 1 night in Oct 2024

8/10 Good

Calbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 5 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2024

6/10 Okay

Kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel is in the heart of Ginza. Shopping central and close to Ginza station which is well connected.
Stayed 4 nights in Oct 2024

10/10 Excellent

Noriko

Overall the location is excellent, easy access to many places. The staff are very helpful. They serve excellent breakfast here! Only thing I have to report a negative thing: Room is so small I couldn’t open my suitcase. It’s very difficult to pack suitcase one half and turning the suitcase in a narrow hallway that not even 1/2 inches to spare.
Stayed 7 nights in Oct 2024

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything
Stayed 4 nights in Oct 2024

10/10 Excellent

Gigi

Travelled with group
Liked: Cleanliness, amenities
Great
Stayed 7 nights in Sep 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Oct 2024

10/10 Excellent

Tsz Ling, Kowlokn

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Eric, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyu Stay Ginza was in a very convenient area. It was walking distance to two department stores with huge foodie basements. The staff was incredibly courteous. And the amenities were great. The only thing that wasn’t great was the slow wi-fi, but other than that it was fantastic.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very walkable area, both upscale and affordable stores and restaurants nearby. The hotel met all of our needs. We had a spacious room with a washer and dryer: what a pleasure!
Stayed 5 nights in Oct 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Area, next to shopping and restaurants.
Stayed 1 night in Sep 2024

4/10 Poor

OMAR

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: In the middle of Ginza, easy access to shopping, restaurants, and metro. Cons: bery unclean. Spots everywhere. Reserved a non-smoking room, but very strong smoke smell inside. No coffee or water in the rooms. Very limited room service, just change towels and remove trash, no cleaning at all. Overall, overpriced. I wouldn't recommend it.
Stayed 3 nights in Oct 2024

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, quiet and their breakfast is incredible good!
Stayed 6 nights in Oct 2024

6/10 Okay

Maria

Travelled with partner
Accomodation needed a proper clean Carpets stained housekeeping not done daily unless you pay Two small bath towels issued in bathroom Very disappointed considering the price of the room
Stayed 6 nights in Oct 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, efficient business hotel.
Very convenient location. Typical, clean, efficient Japanese business hotel. Could have benefitted by have clothes storage, but good overall.
Stayed 9 nights in Oct 2024