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Tokyu Stay Shinjuku

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku

Property entrance
Reception hall
Lobby
Interior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Shinjuku Gyoen National Garden
    ‪8 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo Imperial Palace
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪51 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Economy Double Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room(Single Use), Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room(Single Use), Non-Smoking

  • 22 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Comfort Single Room, Non Smoking

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Casual Single Room, Non Smoking

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Double Room with Mini Kitchen, Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is CHF 233
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About this property

Tokyu Stay Shinjuku

Hotel with a 24-hour front desk, a quick walk to Shinjuku Isetan
A restaurant, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and a front desk safe. Housekeeping is available on request.
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.
Our customers tell us they can't get enough of Tokyu Stay Shinjuku's great location. During your stay, you're just a quick walk from Shinjuku Gyoen National Garden. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Shinjuku Isetan and 8 minutes on foot from Omoide Yokocho
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Tokyu Stay Shinjuku.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Tokyu Stay Shinjuku has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 1,530 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
This property will conduct drain pipe cleaning on April 7-9, 2025, from 9 AM-4:30 PM. During this time, inspectors will enter guestrooms for 15 minutes.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1530 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 632 out of 1000 reviews
Rating 8 - Good. 292 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid stat
Great location! Small room but I’ve seen smaller in Tokyo. Room had fridge, safe, and washer/dryer combo. The washer came in handy for a longer stay, and because smoking is still allowed in some bars and restaurants. Bathroom was surprisingly spacious, and clean. Quiet room. If you stay less than a week, room service includes only garbage pickup and new towels.
Stayed 6 nights in Nov 2024

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Shinjuku. Near subway stations and lots of foods and bars nearby!
Stayed 9 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Georhanna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean
Stayed 9 nights in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Nov 2024

10/10 Excellent

Yuen Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a bit small
Stayed 1 night in Nov 2024

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice on this trip. Great location
Stayed 6 nights in Nov 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great walking area with numerous dining options.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Staff & service, room comfort
Great hotel in a fabulous position.
In line with many hotels in Japan the room was very compact but actually had everything you needed (apart from an iron) The bed was comfy, the shower was hot and powerful and they had a fabulous deep Japanese style bath. I did think at first it was odd having a washing machine in the room but actually it proved useful as I popped a few clothes in before we headed out and they were dry when we returned. Cut down my washing when I arrived home. The reception staff were very friendly and plenty of umbrellas to borrow, useful as we experienced a few wet days. The hotel itself was near to a host of gay bars and lots of little restaurants. My only criticism of the hotel that the bedroom walls could do with a bit of a refresh, there were quite a few marks/stains on the pale coloured walls
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 4 nights in Nov 2024

8/10 Good

Jessica

Travelled with partner
Liked: Staff & service, property conditions & facilities
The location of the hotel is great. 2 minutes walking to the nearest subway, lots of shopping and restaurants around and overall a nice vibe. The staff was ver nice The room was very small and the price for Shinjuku was fair.
Stayed 3 nights in Nov 2024

10/10 Excellent

Wylie

Liked: Staff & service, amenities, property conditions & facilities
Very professional and friendly staff.
Stayed 1 night in Nov 2024

6/10 Okay

Abiola

Liked: Staff & service, amenities
Disliked: Cleanliness
Great location. Need to improve on cleanliness.
Stayed 4 nights in Nov 2024

10/10 Excellent

Emmanuel

Stayed 2 nights in Nov 2024

10/10 Excellent

sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place, near metro and many nice place. Highly recommand
Stayed 5 nights in Oct 2024

10/10 Excellent

Ying

Travelled with family
Liked: Cleanliness, amenities
Will be back
Stayed 2 nights in Oct 2024

10/10 Excellent

Sohrab, HENDERSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property provides very nice rooms and accommodations at a good price. It is close to everything, including transportation. It is also very close to Shinjuku National Park. Everything about it is very satisfactory.
Stayed 9 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great location great staff always lovely and helpful. Nice little room the only thing wrong was the aircon didn’t work . But we also didn’t complain about it either so it probably could’ve been fix it we did but only had 3 nights and still really enjoyed our stay. End of October great time to visit so convenient. Will recommend it to friends and family
Stayed 3 nights in Oct 2024

10/10 Excellent

JIONGHUA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient, minutes walk to subway stations. Lots of places to visit and eat at this area. Staff is friendly. Room is pretty in this area. Will definitely consider next time staying at Shinjuku.
Stayed 3 nights in Oct 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for my first time visiting Tokyo. Conveniently close to all the trains. Lots of restaurants, Izakayas and konbinis near by. Would definitely go here again. All the staff were incredibly polite and helpful.
Stayed 7 nights in Oct 2024

10/10 Excellent

Chris

Stayed 10 nights in Sep 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly close to shinjuku sanchome station. Take green line to other connecting trains.
Stayed 4 nights in Oct 2024

8/10 Good

Fabio

Stayed 17 nights in Sep 2024