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JR WEST GROUP VIA INN SHINJUKU

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for JR WEST GROUP VIA INN SHINJUKU

Reception
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Combined shower/bathtub, free toiletries, hair dryer, slippers
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
5-11-16 Shinjuku, Tokyo, Tokyo, 160-0022
  • Isetan Department Store Shinjuku
    5 min walk
  • Samurai Museum
    7 min walk
  • Okubo Park
    11 min walk
  • Tokyo (HND-Haneda)
    47 min drive

Room options

View all photos for Single Room, Non Smoking (A)

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room, Non Smoking (A)

  • 12.7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Smoking (A)

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room, Smoking (A)

  • 12.7 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room, Smoking

  • 18.4 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room, Non Smoking

  • 18.4 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Economy Twin Room, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Economy Twin Room, Smoking

  • 14.8 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Twin Room, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Economy Twin Room, Non Smoking

  • 14.8 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Single Room, Non Smoking (B)

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room, Non Smoking (B)

  • 12.7 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room, Women only, Non Smoking (A)

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room, Women only, Non Smoking (A)

  • 12.7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Smoking (B)

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room, Smoking (B)

  • 12.7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Semi double Room, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Semi double Room, Non Smoking

  • 12.7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Semi double Room, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Semi double Room, Smoking

  • 12.7 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

JR WEST GROUP VIA INN SHINJUKU

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
This hotel features self parking, a microwave in a common area and laundry facilities. Other amenities include a 24-hour front desk.
JR WEST GROUP VIA INN SHINJUKU offers 226 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at JR WEST GROUP VIA INN SHINJUKU. During your stay, you're just a quick walk from Isetan Department Store Shinjuku. Enjoy features like breakfast (surcharge), laundry facilities and self-parking (surcharge).
  • Free WiFi and wired Internet
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a shared microwave
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by foot from Shinjuku Gyoen National Garden and a 4-minute drive from Waseda University
JR WEST GROUP VIA INN SHINJUKU offers its guests laundry facilities, a lift, and a microwave in a common area. The front desk is open around the clock. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests must be at least 20 years to stay in a smoking room.
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 1760 for adults and from JPY 1760 for children
  • Self-parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Via Inn Shinjuku
JR WEST GROUP VIA INN SHINJUKU Hotel
JR WEST GROUP VIA INN SHINJUKU Tokyo
JR WEST GROUP VIA INN SHINJUKU Hotel Tokyo

JR WEST GROUP VIA INN SHINJUKU Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 483 out of 819 reviews" "
Rating 8 - Good. 248 out of 819 reviews" "
Rating 6 - Okay. 67 out of 819 reviews" "
Rating 4 - Poor. 14 out of 819 reviews" "
Rating 2 - Terrible. 7 out of 819 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is enough for one person. Staff were very nice and accommodating. In the weekends, so many sirens passing by at night. It’s walking distance to Kabukicho if you like to party.
Stayed 5 nights in Sep 2024

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good value.
The hotel was conveniently located for the Shinjuku. It’s about 15 minutes walk from the station. Room was quite small but enough for what we needed. Shinjuku is busy and the hotel is just outside of the Kabukicho area so away from the crowds. Easy walking to the sights. Plenty of restaurants close by in all directions. Staff were very helpful at checking/out and helping to forward our luggage. Laundry on the floor was convenient but took a long time to dry and not quite fully dry
Stayed 5 nights in Sep 2024

6/10 Okay

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great. It’s close to the Shinjuku station and shopping.The room size is very small and the bed is very uncomfortable. We requested two more paddings for the bed so we wouldn’t feel the spring in the mattress.
Stayed 1 night in Sep 2024

6/10 Okay

Rick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location, close to subway station, dining, and shopping. Breakfast is ok. Room size is very cramped. Perfect for single travelers for short stays.
Stayed 3 nights in Sep 2024

10/10 Excellent

Laxmi

Stayed 5 nights in Sep 2024

10/10 Excellent

Justin, Carrboro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast buffet.
Stayed 2 nights in Sep 2024

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel in Shinjuku
Very helpful and pleasant staff. Room small but adequate. No English TV channel ( not even BBC world. Included breakfast was limited, ok but no cereal or fruit (except lemon). Very handy to everything. Would stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eugene

Stayed 2 nights in Sep 2024

10/10 Excellent

Tapan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in shinjuku. It looks less glamorous from outside but it is a very nice place. The staff are very attentive and amenities are excellent and all functional. Especially wonderful is the breakfast bar. Well worth the additional expense.. Will be happy to stay here again
Stayed 2 nights in Sep 2024

6/10 Okay

Man Chung

Liked: Staff & service
Good location but the room too small
Stayed 5 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Shinjuku
Quiet for the location. Staff very helpful and responsive. Room was a good size for our family. Good value.
Stayed 5 nights in Aug 2024

10/10 Excellent

Armen

Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veey nice staff. A little delay checking out with so many others, but id certainly stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Toby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Clean rooms.
Stayed 1 night in Jun 2024

10/10 Excellent

Ayse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

MARGARETA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Jesse

Travelled with partner
Conveniently located to train station
Stayed 3 nights in Sep 2024

10/10 Excellent

Lai Shu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and convenient
Stayed 3 nights in Jun 2024

10/10 Excellent

Phuong

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room is alot bigger than expected. Breakfast was awesome and free
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Stayed 4 nights in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very adequate rooms (fairly small), but everything you need. Clean, quiet. Staff very accommodating. I got food poisoning on the plane so was sick and they organised a room earlier for me and charged a fee. Helped me with Dr. information and other info. Very helpful. My breakfast was included and it was great. Love the air conditioning and the humidifier. Love the quality of the bathroom, hot water and pressure was so good.
Stayed 4 nights in Sep 2024

10/10 Excellent

Brandon

Stayed 7 nights in Sep 2024

8/10 Good

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service
Stayed 2 nights in Sep 2024

10/10 Excellent

Nobuyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a perfect little hotel to explore Tokyo. Short walk from Shinjuku station. Buffet breakfast with Japanese dish was great too.
Breakfast
View from my window
Stayed 1 night in Sep 2024