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JR WEST GROUP VIA INN SHINJUKU

3.0 star property

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Photo gallery for JR WEST GROUP VIA INN SHINJUKU

Reception
Daily buffet breakfast (JPY 1760 per person)
Hollywood Twin, Non-Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
5-11-16 Shinjuku, Tokyo, Tokyo, 160-0022
  • Isetan Department Store Shinjuku
    ‪5 min walk‬
  • Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Single Room, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room, Non Smoking

  • 12.7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner Twin, Non-Smoking

Corner Twin, Non-Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Corner Twin, Non-Smoking

  • 18.4 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Hollywood Twin, Non-Smoking

Hollywood Twin, Non-Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Hollywood Twin, Non-Smoking

  • 14.8 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Via Inn Single Room(1 person), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Via Inn Single Room(1 person), Non Smoking

  • 12.7 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Via Inn Single Room(2 person), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Via Inn Single Room(2 person), Non Smoking

  • 12.7 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About this property

JR WEST GROUP VIA INN SHINJUKU

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
A microwave in a common area, laundry facilities and a 24-hour front desk are available at this hotel.
JR WEST GROUP VIA INN SHINJUKU offers 226 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at JR WEST GROUP VIA INN SHINJUKU. During your stay, you're just a quick walk from Isetan Department Store Shinjuku. Enjoy features like breakfast (surcharge) and laundry facilities.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, a lift and a shared microwave
  • Guests have great things to say about the location and the helpful staff
  • 12 minutes by foot from Shinjuku Gyoen National Garden and a 3-minute drive from Tokyo Metropolitan Government Building
JR WEST GROUP VIA INN SHINJUKU offers its guests laundry facilities, a lift, and a microwave in a common area. The front desk is open around the clock.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests must be at least 20 years to stay in a smoking room.
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1760 for adults and from JPY 1760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Via Inn Shinjuku
JR WEST GROUP VIA INN SHINJUKU Hotel
JR WEST GROUP VIA INN SHINJUKU Tokyo
JR WEST GROUP VIA INN SHINJUKU Hotel Tokyo

JR WEST GROUP VIA INN SHINJUKU Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 608 out of 1004 reviews
Rating 8 - Good. 291 out of 1004 reviews
Rating 6 - Okay. 81 out of 1004 reviews
Rating 4 - Poor. 15 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe
Stayed 4 nights in Feb 2025

10/10 Excellent

lewisa

Stayed 2 nights in Feb 2025

6/10 Okay

Cuan

Liked: Cleanliness, staff & service, amenities
There was a hidden fee when checking in despite pre paying for the room, no notice of this was given before check in. Construction occurring in the building also no notice given. Room was clean and spacious enough for one person. Water pressure was low.
Stayed 1 night in Feb 2025

2/10 Terrible

Catherine, Hacienda heights

Stayed 1 night in Feb 2025

8/10 Good

gil jones, Daly City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has an ongoing construction. The staff are very apologetic and made me aware of the situation. The bathroom is a bit odd. It feels like an after thought in a sense.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Good location near Shinjuku station. Good ramen place and 7 eleven right down the street. Would definitely book again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher

Stayed 3 nights in Feb 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Lucas

Stayed 4 nights in Feb 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good breakfast
Stayed 2 nights in Feb 2025

10/10 Excellent

Hon Kan Patrick, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, breakfast was decent but not fantastic but did the trick. Location was about 4-5 blocks from Golden Gai and about 15 minutes walk to Shinjuku Station
Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Stayed 4 nights in Feb 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and the location is great. Close to transport.
Stayed 9 nights in Jan 2025

6/10 Okay

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good, no complaints. NIce staff. Average room, some updates are being done to the entire hotel.
Stayed 3 nights in Jan 2025

6/10 Okay

Wai Kong

Stayed 6 nights in Jan 2025

10/10 Excellent

adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff, nice amenities, great area. Room is small but we were still able to get things from our suitcases without much difficulty.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible and clean rooms.
Stayed 2 nights in Jan 2025

6/10 Okay

Lim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was generally easy to access from train stations. Only down part was that the hotel is under renovation, resulting in congested lift & slightly dusty environment.
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carter

Stayed 1 night in Dec 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mario G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place to stay
Stayed 7 nights in Nov 2024