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Holiday Inn Express Toluca by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Toluca by IHG

Exterior
Interior
Dining
Standard Room, 1 King Bed | Living area | Flat-screen TV
Free English breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Paseo Tollocan Ote Number 818, Toluca, MEX, 50160
  • Galerias Toluca
    ‪5 min walk‬
  • Galerias Metepec Shopping Center
    ‪6 min drive‬
  • Nemesio Díez Stadium
    ‪8 min drive‬
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Toluca by IHG

Hotel in Toluca with free breakfast and bars/lounges
4 bars/lounges, a fitness centre and a coffee shop/cafe are available at this smoke-free hotel. Free English breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Holiday Inn Express Toluca by IHG offers 127 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with premium cable channels. Bathrooms include a shower.

This Toluca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Toluca by IHG. During your stay, you're just a quick walk from Galerias Toluca. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free English breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 5 minutes on foot from Galerias Toluca and a 4-minute drive from Town Square Metepec
  • Airport and local-area shuttle service available for a fee
There's a coffee shop/cafe on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is served. Public spaces have free WiFi.

A business centre and meeting rooms are available. A fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly Holiday Inn Express Toluca by IHG. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 3-star Toluca hotel is smoke free.

Guests are served a free English breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: 51-per cent of room rate for check-in between 9:00 AM and noon
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Express Toluca by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 150 per vehicle (one way)
  • Late check-in fee: 51 per cent of room rate for check-in between 9:00 AM and noon

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Toluca
Holiday Inn Express Toluca
Holiday Inn Express Toluca Hotel

Holiday Inn Express Toluca by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 429 out of 774 reviews
Rating 8 - Good. 235 out of 774 reviews
Rating 6 - Okay. 69 out of 774 reviews
Rating 4 - Poor. 24 out of 774 reviews
Rating 2 - Terrible. 17 out of 774 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Victor, Mill Creek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 5 nights in Nov 2024

10/10 Excellent

Lourdes

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean Profesional people
Stayed 1 night in Aug 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Highly recommend staying at this hotel.Its really nice and the attention was great.
Stayed 1 night in Jul 2024

8/10 Good

Rigoberto

Stayed 1 night in May 2024

8/10 Good

Hortencia

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Mitchel

Liked: Staff & service
Stayed 11 nights in Mar 2024

10/10 Excellent

Brian

Tes
Stayed 1 night in Mar 2024

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2 of the 3 rooms we booked AC air didn’t work. They could not make it work right or move us to a different rooms. It’s was a nightmare. Front desk very unprofessional and incompetent to resolve our situation. We want our full money back.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2024

8/10 Good

Susana Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar
Stayed 2 nights in Jan 2024

4/10 Poor

Rafael

Travelled with family
I did not like the noise from the laundry room which was located above my room

10/10 Excellent

Jorge, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay overall
Stayed 1 night in Dec 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable la atención
Stayed 1 night in Dec 2023

2/10 Terrible

Guadalupe

Stayed 1 night in Nov 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
¡Muy bien!
Stayed 2 nights in Nov 2023

6/10 Okay

Elisa

Disliked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Carmen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY COMODO
Todo estuvo muy bien!
Stayed 4 nights in Oct 2023

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views to the garden was amazing! Staff is super friendly and helpful, clean, breakfast was great and fresh!
Stayed 1 night in Oct 2023

6/10 Okay

Henry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall ok, but it was a little noisy from adjacent rooms so I didn’t get a great night sleep.
Stayed 1 night in Oct 2023

10/10 Excellent

Juan, Atizapan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Súper deal, breakfast is excellent and parking very convenient.
Stayed 1 night in Jul 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Excellent stay experience! Staff was very friendly and very helpful. The only thing i would suggest is wash cloths the hotel only find one for me other than that great place to stay!!
Stayed 1 night in Mar 2023

10/10 Excellent

IKER ELI

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel limpio y comfortable, buena calidad y atención
Stayed 1 night in Jan 2023

10/10 Excellent

Mauricio

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A nice hotel to visit Toluca
Stayed 2 nights in Dec 2022

8/10 Good

Alma

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to businesses.
Stayed 1 night in Oct 2022