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Hotel Los Arcos

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Los Arcos

Exterior detail
Front of property
Outdoor pool
Exterior
Interior entrance

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Calle Francisco González Bocanegra 310, Valle de Bravo, MEX, 51200
  • Saint Francis of Assisi Church
    4 min walk
  • Artisan Market
    4 min walk
  • Pizzeria y Cafeteria "Cronch
    1 min walk
  • Hamburguesas MAYITO
    1 min walk

Room options

Standard Room, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

Standard Suite | Desk, iron/ironing board, free WiFi

Standard Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (1 Double and 1 Single Bed)

Standard Room (1 Double and 1 Single Bed) | Desk, iron/ironing board, free WiFi

Standard Room (1 Double and 1 Single Bed)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Family Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

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The price is CHF 49
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includes taxes & fees
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About this property

Hotel Los Arcos

Colonial Valle de Bravo hotel in Agua Fría with free parking
This hotel features an outdoor pool, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a garden and barbecues are on-site.
Hotel Los Arcos offers 24 accommodations with complimentary bottles of water. Cable televisions are provided.

Bathrooms include a shower. This Valle de Bravo hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they enjoy the overall property condition at Hotel Los Arcos. During your stay, you're just a quick walk from Saint Francis of Assisi Church. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 4-minute walk from Saint Francis of Assisi Church and 4 minutes on foot from Artisan Market
As a guest of Hotel Los Arcos, you'll find an outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. Hotel Los Arcos also features a garden, laundry facilities, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Valle de Bravo hotel.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8 AM to 8 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Los Arcos Valle de Bravo
Los Arcos Valle de Bravo
Hotel Los Arcos Hotel
Hotel Los Arcos Valle de Bravo
Hotel Los Arcos Hotel Valle de Bravo

Hotel Los Arcos Reviews

Reviews

6.0
Rating 10 - Excellent. 15 out of 108 reviews" "
Rating 8 - Good. 25 out of 108 reviews" "
Rating 6 - Okay. 31 out of 108 reviews" "
Rating 4 - Poor. 18 out of 108 reviews" "
Rating 2 - Terrible. 19 out of 108 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good People, i forgot my clothes in my room and the hostess called me for notify. Thanks so much
Stayed 1 night in Oct 2019

4/10 Poor

EDGAR

Disliked: Property conditions & facilities
Hotels.com charged 30% than regular price
Super high cost versus condition of hotel. Additionally the webpage charged +30% of what the price to public was. When you arrive to the hotel the most expensive room was MXN$1,500, Hotels.com charged it at MXN$2,160 per night!! This is unacceptable, I thought using Hotels.com you get a better deal, when it is more expensive than just arriving to the hotel.
Stayed 2 nights in Jun 2019

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Los Arcos Review
The hotel staff was very accommodating. Parking across the street was a big convenience. Most everything you wanted to do was within walking distance. Very simple but, very home like. Asffordable. I would stay there again if I were to visit Valle de Bravo again.
Stayed 1 night in May 2019

6/10 Okay

WHB, Morelia, mx

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel needs definitely to be updated. Very poor condition. Situated on the party street that has music and people screaming all night long. Impossible to sleep. Bed was comfortable but the room looks like it did in the 1960s. Really needs an update. Nice staff and accommodating. No restaurant on the premises. Value not there.
Stayed 1 night in Mar 2019

4/10 Poor

Micaela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold Dingy Room.
Room was dingy and cold, even with the blankets provided and fireplace going. But the room was not the real problem it was the customer service or lack thereof. We asked if we could change rooms and were told there were no rooms left, when clearly there were two or three vacant rooms across from ours. When I asked about the vacant rooms the receptionist told us that those were reserved for repeating customers. I would not stay in this hotel again. There are plenty of better options. Just keep looking.

6/10 Okay

ALEX ALEXIS

Liked: Staff & service
Disliked: Cleanliness
HOTEL RUSTICO
El hotel es rústico, no esperes lujo, más bien es como regresar en el tiempo, tiene sus años por la tanto las habitaciones son muy sencillas, pero por el precio seguro encuentras algo mas nuevo y mas cómodo....
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
Me gusto la chimenea de bb la habitación, pero el baño no tenía ventilación
Stayed 2 nights in Feb 2020

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel para conocer el centro de valle
Hotel muy limpio y céntrico solo a unos pasos del centro y de toda la zona comercial de valle, solo nos faltó leña para usar la chimenea nos comentaron que ya no se puede usar pero todo bien en general
Stayed 1 night in Feb 2020

2/10 Terrible

Erick Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE imposible dormir, NO TE QUEDES AHÍ
El hotel está viejo, nos asignaron una habitación que está sobre un bar, con música a todo lo que da, toda la madrugada, imposible dormir. Es como estar dentro del antro. NO DEBERÍAN OFRECER una habitación está llena de escándalo. Uno espera descansar en un hotel, es imposible dormir ahí. El hotel bastante viejo y caro. NO SE QUEDEN AHÍ POR NADA DEL MUNDO.
Stayed 1 night in Feb 2020

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vaje familiar
Fue bueno sobretodo el paseo por la laguna y disfrutar de la vista los parapented
Stayed 2 nights in Dec 2019

10/10 Excellent

SILVIA LEONONR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
El personal brinda un buen servicio, el lugar está limpio y bonito.
Stayed 1 night in Dec 2019

2/10 Terrible

Cony, Cuernavaca

Travelled with group
Disliked: Cleanliness, property conditions & facilities
La ubicación fue buena, sin embargo las instalaciones están en malas condiciones. El baño esta viejo, manchado. Se escucha todo el ruido entre las habitaciones. Se envio un correo que decía que la habitación estaba en un pasillo donde se escuchaba mucho ruido, sin embargo fue hasta la noche previa, tarde para buscar otro hotel. Considerando la época invernal fue más preocupante que la habitación tenía corrientes de aire.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Excelente la atención del recepcionista, recomiendo que cambien sus colchones muy duros
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
No recomiendo nada. Al lado hay un bar y suena bastante ruido hasta las 4am. También escuchaba ruido desde habitación arriba. Aparte nunca salía agua caliente y hubo gotea desde arriba. El baño del recepción no cierra la puerta. La recepcionista nunca está en la recepción. El colchón de las camas súper dura. Para ser 1800 pesos no tiene nada calidad. Demasiado caro.
Stayed 1 night in Nov 2019

8/10 Good

karina mariel

Liked: Cleanliness, staff & service, property conditions & facilities
excelente lugar , una atencion impecable!!
Stayed 3 nights in Nov 2019

6/10 Okay

LUIS ADOLFO

Liked: Staff & service
Disliked: Cleanliness, room comfort
Requiere una remodelación instalaciones ya muy antiguas
Stayed 2 nights in Nov 2019

6/10 Okay

Jose, Queretaro

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Solo la ubicacion en buena las habitaciones les falta mantenimiento las camas no son nada confortables
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy cerca del centro, la atención del Personal muy buena y cuenta con estacionamiento.
Stayed 1 night in Sep 2019

8/10 Good

Alfonso manuel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el lugar y su ubicación No me gusto que no manejen desayunos
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien...la atención en la recepción, el contar con estacionamiento y bonita habitación
Stayed 2 nights in Sep 2019

6/10 Okay

Katya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Esta muy cerca del centro pero le falta mantenimiento y diseño.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel muy céntrico algo caro para lo que ofrece Jesús y muy limpio Pero también es muy ruidoso porque hay bares y antros alrededor el estacionamiento un poco reducido pero que cumple volvería a llegar sin duda.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Buena ubicacion, el baño no tiene ventilacion, buena limpiezs
Stayed 1 night in Jul 2019