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La Casa del Rio

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Casa del Rio

Terrace/patio
Triple Room | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds
Suite | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds
Hallway
Terrace/patio

Reviews

7.2 out of 10

Good

Popular amenities

  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
Fontana Brava #7, Valle de Bravo, MEX, 51200
  • Avandaro Waterfall
    16 min walk
  • Valle de Bravo Dam
    4 min drive
  • Sanctuary of Santa Maria Ahuacatlán
    6 min drive

Room options

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Standard Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Triple Room

  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite

Suite | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Suite

  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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About this property

La Casa del Rio

Adults-only hotel with free breakfast and spa services
Along with spa services, this smoke-free hotel has a meeting room and concierge services. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance and a garden are on-site.
La Casa del Rio offers 10 accommodations with fireplaces and complimentary bottles of water. Tempur-Pedic beds feature Egyptian cotton sheets, down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested. Rollaway/extra beds (surcharge) are also available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and manicures and pedicures.
During your stay at La Casa del Rio, you'll be within walking distance of Valle de Bravo Dam. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Services include a concierge and tour or ticket assistance
  • Just a 4-minute drive from Valle de Bravo Dam and 6 minutes from Sanctuary of Santa Maria Ahuacatlán
Free breakfast is available. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at La Casa del Rio. Self parking is free.

This 3-star Valle de Bravo hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Fireplace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at La Casa del Rio

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are available for USD 500.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: USD 115 per person, per night
  • Firewood fee: USD 8 per accommodation, per night
  • Deposit is payable by wire transfer and is due within 48 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 500.0 per day
  • Spa fee: USD 120 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
The front desk at this property is open daily from 8 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at La Casa del Rio.

Property is also known as

Casa Rio Hotel Valle de Bravo
Casa Rio Valle de Bravo
La Casa del Rio Hotel
La Casa del Rio Valle de Bravo
La Casa del Rio Hotel Valle de Bravo

La Casa del Rio Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 49 reviews" "
Rating 8 - Good. 16 out of 49 reviews" "
Rating 6 - Okay. 11 out of 49 reviews" "
Rating 4 - Poor. 3 out of 49 reviews" "
Rating 2 - Terrible. 6 out of 49 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Nigel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
No TV in rooms, breakfast not so good and served a bit late, 9 am.
Stayed 2 nights in Apr 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a graet hotel , little to far from the action
Stayed 1 night in Jan 2019

6/10 Okay

Eliza, CA

Liked: Staff & service
Disliked: Cleanliness
Nice and quaint place...sheets should be washed
The caretaker was great. Stayed there for 2 nights. The room was great, hotel setup was great except for the bed. First night, I couldn't sleep because the sheets, pillow, comforter smells. Pillow smelled like it hasn't been washed. Comforter and sheets smelled like it hasn't been washed for months. We asked the caretaker to change it when we got up in the morning. Finally on our second night, the bed didn't smell like someone slept on it already but they didn't change the pillowcases! So we just got the pillows from the other bed which smelled better but still doesn't smell like newly washed sheets. Another complaint for me is that on their ad it says bed and breakfast. But 8:00am, still no breakfast. Kitchen door is still closed. There should be someone managing the kitchen or atleast there's coffee or bread in the dining area but there's none. So we had to go to OXXO to get something to eat for breakfast. I paid a high amount of money for our stay there but I didn't get my money's worth. I would book my room there if they make those changes.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place with view of the forest.
Absolutelly Beautiful place I amply recomend it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bit expensive
excellent B&B but a bit pricey for what it is

2/10 Terrible

Mayte Daniela Rios

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mal, me dejaron sin habitación y nada de servicio
Stayed 2 nights in Dec 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sr Efrain muy bien
nos atendió el señor Efrain, muy muy muy amable muchas gracias
Stayed 1 night in Dec 2023

10/10 Excellent

REGINA

Stayed 1 night in Oct 2023

10/10 Excellent

Claudia

Stayed 2 nights in Mar 2023

4/10 Poor

César

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Desde el momento de recibirnos son poco cordiales. Estacionamiento pequeño. Poca actitud de servicio. Las habitaciones muy descuidadas, colo olor a humedad. En nuestro caso la regadera se botó por la presión del agua. La comida (desayuno continental incluido) tenía la avena caducada desde 2021 (que asco). No lo recomiendo, precio excesivo para lo que ofrece. No volvería a hospedarme en él.
Stayed 1 night in Mar 2023

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not good. Owner is rude.
Stayed 1 night in Feb 2023

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad en medio del bosque es unica Faltan más espacios verdes en la propiedad

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilo y limpio.
El Hotel está muy bonito y bien cuidado. Es tranquilo y callado, en la terraza se puede escuchar el Río que está varios metros hacia abajo. Pros: Tranquilo, casi nada de ruido, desayuno gratis, excelente servicio del personal, estacionamiento dentro de la propiedad, no tiene TV en la habitación (me ayudó a descansar y ningún vecino me despertó con su TV). Está bien cuidado, los muebles de la terraza son cómodos, el aire limpio. La habitación tiene chimenea, aunque no fue necesario usarla porque las cobijas fueron suficiente. Contras: No tiene Room service ni servicio de cocina. Los dulces que me vendieron estaban viejos, no los cambian en mucho tiempo y hay poca variedad en las botanas. Recomiendo abastecerse bien en otro lado si eres de los que les da hambre o quieres botanear en la noche. El WiFi es inestable, a veces no sirve o es muy lento. Sí lo recomiendo, espero que mejoren en los contras que mencioné, por fortuna no fueron graves para mi experiencia y necesidades.
Stayed 2 nights in Nov 2022

8/10 Good

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable el personal y la casa está muy linda.
Stayed 1 night in Nov 2022

10/10 Excellent

Adriana C. Van der

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me sentí consentida por José y Reina. Muy atentos en todo momento
Stayed 1 night in Jun 2022

10/10 Excellent

Jim Camarillo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue buena en general, buena atención, instalaciones cómodas buena vista. El único detalle que pienso podrían cuidar es atención la habitación. En esta caso, falto rollo de papel de baño y jabones. De ahí en fuera todo estuvo bastante bien
Stayed 1 night in Jan 2022

10/10 Excellent

Javier, SLP

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez que nos alojamos en el hotel y nos agrado mucho nuecamwnte
Stayed 2 nights in Dec 2021

8/10 Good

LESLIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Me gusto el area de desayuno, muy sgradable . No me gusto que la cama king size eran dos individuales unidas y se sentia la union de los colchones
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Una pocilga! de casi $3,000 por noche, nada que ver con la foto.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No calentaba el jacuzzi ... Sólo una persona recibía y el se encargaba de hacer todo. Intentar calentar el jacuzzi, tendernos la cama extra, traernos toallas, muy amable pero siento que les falta personal de servicio.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities
Me gusto la privacidad, no me gusto la relacion precio calidad, debe tener mayor atencion al detalle; el WC se tapo y la cortina muy delgada dejando entrar mucha luz, ruidos cerca de la habitacion muy temprano
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019