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1 Hotel Toronto

5.0 star property

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Photo gallery for 1 Hotel Toronto

Reception
Seasonal outdoor pool
Willow House | 1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Willow House | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Pool
  • Pet-friendly

Explore the area

Map
550 Wellington St W, Toronto, ON, M5V2V4
  • Queen Street West
    ‪8 min walk‬
  • Rogers Centre
    ‪14 min walk‬
  • Princess of Wales Theatre
    ‪15 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪17 min walk‬

Room options

View all photos for City Room, 1 King Bed

City Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

City Room, 1 King Bed

  • 44 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Birch House

1 bedroom, premium bedding, minibar, in-room safe

Birch House

  • 186 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Suite

  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Studio, 1 King Bed

  • 35 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite with Tub, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite with Tub, 1 King Bed

  • 51 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Terrace

  • 39 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Willow House

Willow House | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Willow House

  • 113 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, Balcony

City Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

City Room, 1 King Bed, Balcony

  • 42 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

City Room, 2 Queen Beds

  • 39 sq m
  • Studio
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

City Room, 1 King Bed

  • 39 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Panoramic Room, 1 King Bed

  • 44 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite, 1 King Bed, Terrace

  • 49 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Cedar House

Cedar House | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Cedar House

  • 107 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Shangri-La Toronto

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.8 out of 5, Exceptional, (1008)
The price is CHF 794
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Shangri-La Toronto

About this property

1 Hotel Toronto

Luxury Toronto aparthotel in Downtown Toronto with 3 restaurants
Along with 3 restaurants, this smoke-free aparthotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe and valet parking. Each apartment features thoughtful touches, such as bathrobes and slippers, along with free WiFi and a plasma TV with digital channels. Added amenities include free wired Internet, Netflix and a minibar. Change of towels is available on request.
1 Hotel Toronto offers 102 accommodations with minibars and a safe. Beds feature premium bedding. 42-inch plasma televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include bathrobes, slippers and hairdryers.

This Toronto aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre, a seasonal outdoor pool and complimentary bicycles.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at 1 Hotel Toronto. During your stay, you're just a quick walk from Queen Street West. Features include free WiFi in public areas, plus 3 restaurants and a 24-hour gym. This luxury aparthotel has 102 apartments over 10 floors. This property offers pet-friendly amenities, such as food and water bowls. Free WiFi and a plasma TV are available in each apartment.
  • Each apartment offers a plasma TV, Netflix and a minibar
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 15-minute walk of Rogers Centre and Lake Ontario
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
1 Hotel Toronto offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this aparthotel measures 9257 square feet (860 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury 1 Hotel Toronto. For a fee, parking is available.

This 5-star Toronto aparthotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10:30 AM.
1 Kitchen – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Casa Madera – This fine-dining restaurant specialises in Mediterranean cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Flora Lounge – This bar only serves light fare. Open daily.
Harriet's Toronto – Overlooking the pool, this rooftop bar serves brunch, dinner and light fare. Happy hour is offered. Reservations are required. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

1 Hotel Toronto is listed in the 2022 Condé Nast Traveller Hot List.

Languages

English, Filipino, French, Greek, Italian, Portuguese, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Massage
  • Seasonal outdoor pool
  • Spa services

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Free cot

Restaurants on site

  • 1 Kitchen
  • Casa Madera
  • Flora Lounge
  • Harriet's Toronto

Food and drink

  • Coffee/tea maker
  • Refrigerator

Dining

  • Daily cooked-to-order breakfast available 7 AM to 10:30 AM for a fee: CAD 15 to 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Limited room service
  • Minibar

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Outdoor areas

  • Vegetable garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 9,257 square feet of conference space
  • Business centre
  • Computer station
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning
  • Fan
  • Heating

Pets

  • Pet friendly
  • Pets stay free
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of towels on request
  • Concierge services
  • Electrical adapters
  • Free daily newspapers
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In an entertainment district
  • In the city centre

Things to do

  • 24-hour gym
  • Bicycle parking
  • Farming classes
  • Free bicycle rentals

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 10 floors
  • 102 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Bicycle parking
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Connecting units available
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Farming classes
  • Free bicycle rentals
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Vegan dining options
  • Vegetable garden
  • Vegetarian dining options
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: CAD 32.77 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Thompson Hotel
Thompson Hotel Toronto
Thompson Toronto
Toronto Thompson
Thompson Toronto Hotel
Thompson Toronto
1 Hotel Toronto Toronto
1 Hotel Toronto Aparthotel
1 Hotel Toronto Aparthotel Toronto

1 Hotel Toronto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 368 out of 450 reviews
Rating 8 - Good. 50 out of 450 reviews
Rating 6 - Okay. 16 out of 450 reviews
Rating 4 - Poor. 11 out of 450 reviews
Rating 2 - Terrible. 5 out of 450 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Liked: Cleanliness, room comfort
memorable stay!
Great service from start to finish. Very helpful staff and great atmosphere. Would love to come back again in the future!
Stayed 2 nights in Nov 2024

8/10 Good

Shannon

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Molly

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great ambience at 1 Hotel. The staff was very polite and accommodating. The restaurant options in the hotel were wonderful. We had dinner at Harriet’s Rooftop and brunch at Casa Madeira. Both were amazing. The lobby is beautiful and a great place to sit and enjoy your morning coffee.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristopher, McKinney

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

CHRISTY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay and experience was exceptional!
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The property is located in a great neighborhood. The 1 Hotel decor provides a warm feeling. Gym is excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Madeline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful, the staff went out of its way to accommodate us, and everyone was extremely friendly. The food at One Kitchen was delicious and the atmosphere was upbeat , warm and welcoming!
Stayed 4 nights in Oct 2024

10/10 Excellent

Dustin

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
I moved to the 1 after checking out early from The Fairmont which was truly terrible. This is the level of quality expected of a 5* hotel. All of the details, from the personalised greeting on arrival, the room walkthrough, welcome drink and snack, etc really contribute to an exceptional experience. All of the staff were lovely, with Adam (doorman/concierge/room guide) being the standout. Panoramic King Room was great - spacious and comfortable. Highly recommended.
Stayed 1 night in Oct 2024

8/10 Good

Corina Andreea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pros : clean hotel and good restaurants on site Cons : small bathrooms, no view from room, noisy on weekends, no valet entrance (as you would expect in other high end hotels)

10/10 Excellent

Samer

Liked: Cleanliness, property conditions & facilities
Helpful staff. Clean rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Roderick

Liked: Cleanliness, property conditions & facilities
Best in toronto
Stayed 3 nights in Oct 2024

10/10 Excellent

Troy

Liked: Cleanliness, room comfort
very nice
This was a pretty special place... unique vibe, great lobby lounge, excellent service for the most part (room service a bit off, but overall was excellent).
Stayed 1 night in Oct 2024

10/10 Excellent

Jackson

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful comfortable room with premium amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Kristjana

Liked: Cleanliness, amenities, property conditions & facilities
amazing! I really enjoyed my stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Jazmin

Stayed 3 nights in Aug 2024

6/10 Okay

John, Chicago

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
Beautiful Hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Damian

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Julian

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

10/10 Excellent

Donato, montreal

Liked: Cleanliness, property conditions & facilities
Superb service &experience at the 1 Hotel Toronto
Stayed 1 night in Sep 2024