Chelsea Hotel, Toronto

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chelsea Hotel, Toronto

Lobby
City view
Sun deck
Exterior
2 indoor pools, pool loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
33 Gerrard St W, Toronto, ON, M5G1Z4
  • Downtown Yonge
    1 min walk
  • The Hospital for Sick Children
    4 min walk
  • Yonge-Dundas Square
    5 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    17 min drive

Room options

Studio, 1 King Bed with Sofa bed, Kitchenette

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Executive Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Double Room

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Chelsea)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Chelsea)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Chelsea)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Chelsea Hotel, Toronto

Family-friendly Toronto hotel in Downtown Toronto with 2 restaurants
Along with 2 restaurants, this hotel has 2 indoor pools and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Chelsea Hotel, Toronto offers 1590 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.
The sightseeing around Chelsea Hotel, Toronto gets high marks from our customers. During your stay, you're just a quick walk from Yonge-Dundas Square. Free WiFi in public areas, 2 indoor pools and 2 restaurants are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 indoor pools or soak in the hot tub
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the comfy beds, cleanliness and low noise level
  • Within a 10-minute walk of Yonge-Dundas Square and CF Toronto Eaton Centre
  • Cats and dogs welcome for a fee (restrictions apply)
Chelsea Hotel, Toronto offers its guests 2 indoor swimming pools, Access to hot tub, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 5199 square feet (483 square metres) and includes conference space. A children's pool, a rooftop terrace, and a complimentary children's club are also featured at the family-friendly Chelsea Hotel, Toronto. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Toronto hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Chelsea Hotel, Toronto has 2 restaurants serving breakfast, lunch and dinner.
The Market Garden – This restaurant serves brunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Elm Street Bar & Lounge – This restaurant specialises in Indian cuisine and serves breakfast, lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Lao, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (CAD 39 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 27 to 33 for adults and CAD 8 to 16 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Elm Street Bar & Lounge
  • The Market Garden

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 5,199 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 27 to 33 for adults and CAD 8 to 16 for children
  • Covered self-parking fee: CAD 39 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Chelsea Hotel, Toronto Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4307 out of 10040 reviews" "
Rating 8 - Good. 3003 out of 10040 reviews" "
Rating 6 - Okay. 1575 out of 10040 reviews" "
Rating 4 - Poor. 717 out of 10040 reviews" "
Rating 2 - Terrible. 438 out of 10040 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

colin

Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean comfortable room, nice pool and fitness area, easy to access the city
Stayed 2 nights in Sep 2024

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely downtown hotel, close to entertainment
Stayed 1 night in Jul 2024

6/10 Okay

Jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bathroom in room was dated
Stayed 1 night in Sep 2024

8/10 Good

Louanne

Stayed 1 night in Sep 2024

8/10 Good

Yohan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was much better than expected, But only stayed one night before our flight home. We would stay again. Only small comments is the hotel lobby is warm and stuffy, put some air con on. And i think you need more bell boys as was waiting around alot for luggage
Stayed 1 night in Sep 2024

4/10 Poor

Emma

Stayed 2 nights in Sep 2024

8/10 Good

Brianna

Stayed 4 nights in Aug 2024

8/10 Good

Joshua

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Expensive for the room we got
Stayed 1 night in Sep 2024

6/10 Okay

oleg

Liked: Cleanliness, staff & service, amenities
Hotel has a great location but building get older. Needs remodeling.
Stayed 1 night in Aug 2024

8/10 Good

Marlie-Ann

Travelled with family
Liked: Cleanliness, staff & service
Rooms are dated, I believe they are in the process of upgrading though. Tons of food/drink options throughout the lobby. No coffee maker in room, only a kettle and instant coffee. Rooms are small but clean. Bathroom needs a major facelift. All staff encountered were helpful and friendly.
Stayed 3 nights in Sep 2024

2/10 Terrible

Doug

Stayed 1 night in Jul 2024

4/10 Poor

Alban

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking online was ok but the hotel was not what expected. Starting from checking in. Staff were not knowledgeable, parking is low and tight and dirty. Parking elevator is also small and hidden. Bedroom light did not work, holes in the wall, air central very loud had to shut it off, bathroom door did not shut, balcony doors hard to unlock, holes in the bathrooms, old tub and shower, not happy. Was told pool stays till 10 but was 9 so kids could not swim and had to turn around. Could not have breakfast cause it was no breakfast after 11, was told you can eat there but could not so had to go to elsewhere Etc.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

10/10 Excellent

ricardo

Stayed 2 nights in Aug 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was really nice/great location and area! However our room did not have functioning air conditioning - had we been staying during a heat wave we would've been extremely uncomfortable/unacceptably hot for $400/night. The weather was good though so we were able to get by! Great hotel/location if you're looking to explore downtown, especially for families!
Stayed 2 nights in Sep 2024

10/10 Excellent

Anna

Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Colin

Stayed 1 night in Sep 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
very convenient location,clean and spacious rooms
Stayed 1 night in Sep 2024

6/10 Okay

Lloyd

.
Stayed 1 night in Sep 2024

8/10 Good

Elizabeth

Travelled with group
Liked: Property conditions & facilities
The Chelsea Hotel is a decent place to stay if you're looking for a convenient downtown hotel. It was clean and surprisingly quiet in the rooms. The beds are a bit hard and could use a few more pillows. Appreciated the on-site parking. Lots of food and shopping options in the area. Kind and helpful staff.
Stayed 1 night in Sep 2024