Chelsea Hotel, Toronto

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chelsea Hotel, Toronto

Lobby
2 indoor pools, pool loungers
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Exterior
Point of interest

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool

Explore the area

Map
33 Gerrard St W, Toronto, ON, M5G1Z4
  • Downtown Yonge
    1 min walk
  • The Hospital for Sick Children
    4 min walk
  • Yonge-Dundas Square
    5 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    16 min drive

Room options

Studio, 1 King Bed with Sofa bed, Kitchenette

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Executive Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Double Room

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Chelsea)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Chelsea)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Chelsea)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Chelsea Hotel, Toronto

Family-friendly Toronto hotel in Downtown Toronto with 2 restaurants
Along with 2 restaurants, this hotel has 2 indoor pools and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Chelsea Hotel, Toronto offers 1590 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.
The sightseeing around Chelsea Hotel, Toronto gets high marks from our customers. During your stay, you're just a quick walk from CF Toronto Eaton Centre. Free WiFi in public areas, 2 indoor pools and 2 restaurants are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 indoor pools or soak in the hot tub
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the comfy beds, low noise level and cleanliness
  • Within a 10-minute walk of Yonge-Dundas Square and CF Toronto Eaton Centre
  • Cats and dogs welcome for a fee (restrictions apply)
Chelsea Hotel, Toronto offers its guests 2 indoor swimming pools, Access to hot tub, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 5199 square feet (483 square metres) and includes conference space. A children's pool, a rooftop terrace, and a complimentary children's club are also featured at the family-friendly Chelsea Hotel, Toronto. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Toronto hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Chelsea Hotel, Toronto has 2 restaurants serving breakfast, lunch and dinner.
The Market Garden – This restaurant serves brunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Elm Street Bar & Lounge – This restaurant specialises in Indian cuisine and serves breakfast, lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Lao, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (CAD 39 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 27 to 33 for adults and CAD 8 to 16 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Elm Street Bar & Lounge
  • The Market Garden

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 5,199 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 27 to 33 for adults and CAD 8 to 16 for children
  • Covered self-parking fee: CAD 39 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Chelsea Hotel, Toronto Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4096 out of 9721 reviews" "
Rating 8 - Good. 2910 out of 9721 reviews" "
Rating 6 - Okay. 1558 out of 9721 reviews" "
Rating 4 - Poor. 723 out of 9721 reviews" "
Rating 2 - Terrible. 434 out of 9721 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

jackie

Travelled with family
Liked: Cleanliness, staff & service
Booked 2 standard rooms with king beds; got exec rooms with queen beds which was ok but was not told this at check-in. Had to phone and find out. Otherwise good stay
Stayed 1 night in Aug 2024

8/10 Good

Léonie Brigitte

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Aug 2024

8/10 Good

Milton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good price
Stayed 2 nights in Aug 2024

4/10 Poor

Sara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very unfriendly. The couldn’t accommodate our group of 11 at the Elm restaurant. The shower had hair in it. In my sister’s room there were gummy bears left on floor from previous guest. I would not recommend this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Savannah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely! Very clean and pretty and staff were very nice, check in and out was a breeze and the heated 18 pool section was wonderful. The only thing negative id say is the pillows were lumpy and there were only two per double bed, we found someones earring under the bed, and there were only 3 towels for a 4 person room
Stayed 3 nights in Aug 2024

6/10 Okay

anna

Travelled with partner
Hard to find a cab and if you do find one they only take you if they want too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gina Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that you could walk anywhere. Great location.
Stayed 5 nights in Aug 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Amenities
Busy hotel but great service
Stayed 2 nights in Aug 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Tuyet Manh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

2/10 Terrible

Elisha

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Morees

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to change the room twice since Water overflown in the toilet. We asked for more shampoo at bathroom since it’s empty. When we addressed the shampoo to house keeping, they mentioned that it supposed to be that way until completely empty. we came to the room, napkins were empty boxes. I got lost my stuff in the room, they said that they couldn’t find anything in the room. It is really disappointed experience with the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Leona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay there with them for my weekend out of my daily life. It felt good to just go somewhere i knew was a walking distance to everything i needed. And in the future i will continue to use this hotel for my future stays.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

8/10 Good

Helen

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Some staff were not too friendly. There were 4 of us in the room with only 1very poor pillow each. When we asked for more we were told we could only have 2 more. There should be 2 pillows per person and better quality. The breakfast was good but way too expensive. Housekeepers on the floors were exceptionally nice and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a very busy area
Stayed 1 night in Aug 2024

4/10 Poor

Lina

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fast even though it was busy. No issues at all. Good view from the top floor.
Stayed 2 nights in Aug 2024

8/10 Good

chandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Driving distance to major attractions. Beds are little small. If microwave is available then it would have been nicer though
Stayed 2 nights in Aug 2024

10/10 Excellent

Sonia

Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

Azzia

Travelled with group
Disliked: Cleanliness, staff & service
This hotel is located in a good area, lots of dining and entertainment options and very walkable. However, I was EXTREMELY disappointed in the cleanliness of the room-I booked a double room and there were visible stains on both beds. When we requested new sheets, someone brought us one flat sheet- no fitted sheets, no pillow cases. And they didn’t offer to change them, we had to change them ourselves. The room and bathroom was outdated overall- the bathroom shower and curtain were stained and unclean. I never leave poor reviews but wanted to be honest so others aren’t disappointed. This room should’ve been half the price for what we experienced. Would not stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed very comfortable
The room was nice and clean and the bed was comfortable. Had balcony but couldn’t access it as the door was sealed shut but the balcony was full of bird poop anyways. The bed could use some reading lamps as my wife want to read in bed and had to use the regular lamp lighting the whole room when I was trying to sleep. The HVAC fan turns off and turns on all night. Unable to constantly keep fan running.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well situated with convenient transportation options to request a taxi from the front and back doors. Rabba store is nearby and both college park mall an the eaton centre are a very short walk away
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024