Newmarket Hotel & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Newmarket Hotel & Suites

Exterior
Standard Room, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets
Junior Suite, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Junior Suite, 1 King Bed | Living area | TV

Reviews

8.0 out of 10

Very good

Popular amenities

  • Laundry
  • Breakfast included
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
100 Pony Drive, Newmarket, ON, L3T7T6
  • Magna Centre
    5 min drive
  • Newmarket Theatre
    5 min drive
  • Sharon Temple
    6 min drive
  • Toronto, ON (YYZ-Pearson Intl.)
    41 min drive

Room options

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

Suite, 1 King Bed with Sofa bed, Kitchenette

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Newmarket Hotel & Suites

Hotel in Newmarket with free breakfast and 24-hour front desk
Along with a business centre, this smoke-free hotel has conference space and dry cleaning. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Newmarket Hotel & Suites offers 100 accommodations with a safe and free newspapers. Premium cable televisions are provided. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include hairdryers and toothbrushes and toothpaste.

This Newmarket hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Newmarket Hotel & Suites. During your stay, you'll be within walking distance of In Play Inc.. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from In Play Inc. and a few minutes from Rogers Reservoir Conservation Area
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 5027 square feet (467 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Newmarket Hotel & Suites. Free self parking is available.

This Newmarket hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

Chinese (Mandarin), English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 5,027 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 4 per cent destination fee will be charged.
  • A damage deposit of CAD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newmarket
Holiday Inn Express Suites Hotel Newmarket
Holiday Inn Express Suites Newmarket
Newmarket Holiday Inn Express
Holiday Inn Express Hotel & Suites Newmarket Ontario
Holiday Inn Express Hotel And Suites Newmarket
Holiday Inn Express Suites Newmarket Hotel
Newmarket Hotel & Suites Hotel
Newmarket Hotel & Suites Newmarket
Holiday Inn Express Suites Newmarket
Newmarket Hotel & Suites Hotel Newmarket
Holiday Inn Express Suites Newmarket an IHG Hotel

Newmarket Hotel & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 422 out of 1003 reviews" "
Rating 8 - Good. 311 out of 1003 reviews" "
Rating 6 - Okay. 112 out of 1003 reviews" "
Rating 4 - Poor. 90 out of 1003 reviews" "
Rating 2 - Terrible. 68 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at this facility. Staff were welcoming and accommodating. Close to amenities and a lovely restaurant across the parking lot for an evening meal. I will be back in the future.
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
renovations are coming along very well!
Stayed 1 night in Sep 2024

10/10 Excellent

Satoko

Stayed 1 night in Sep 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast could of been better. Not a great variety of choices.
Stayed 1 night in Sep 2024

10/10 Excellent

Bob

Stayed 1 night in May 2024

10/10 Excellent

Sophie

Stayed 1 night in Aug 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The property is clearly under renovation, which I nice to see. The room had two beds and upon checking the beds as I always do before bed, I noticed that the bed sheet under the top cover appeared not to have been changed. We chose to sleep in the other bed. Only a one night stay, no time to moved rooms
Stayed 1 night in Sep 2024

6/10 Okay

G and R

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2024

8/10 Good

Mohannad

0
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra, Pembroke

Liked: Amenities
Convenient, clean and service orientated
Stayed 1 night in Sep 2024

10/10 Excellent

Ethan

Stayed 1 night in Aug 2024

8/10 Good

Sylvain

Stayed 1 night in Aug 2024

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Frederic

Stayed 2 nights in Aug 2024

8/10 Good

John, London

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is a newly renovated hotel. The name of the hotel has changed.
Stayed 1 night in Aug 2024

8/10 Good

Kirsty

Liked: Cleanliness, property conditions & facilities
New and clean
Stayed 1 night in Sep 2024

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property under going renovations. Had to call front desk for lack of toulet paper
Stayed 1 night in Aug 2024

10/10 Excellent

Melani

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Though going through upgrades, the room was perfect, the location super convenient and the staff were amazing!
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Amenities
Loved the bed. It was very comfortable. Room was clean and pleasant. Friendly staff. Enjoyed the time there.
Stayed 1 night in Aug 2024

6/10 Okay

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I think Hotels.com should be obliged to communicate that this hotel is under renovations. The lobby, kitchen area, all the 2nd floor, one of the elevators are all in a state of construction. There is no staff, only some seriously unpleasant people at the front desk scowling constantly. I've never been verbally assaulted like I was here, and never been asked for an ID to get the answer to "where is breakfast". Pubic hair on the bathroom floor is the final straw. I want a refund. This place needs a serious attitude make-over and a serious housekeeping manager.
Stayed 1 night in Aug 2024

2/10 Terrible

Ruth

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Dianna

Travelled with partner
Liked: Cleanliness, staff & service
This property had apparently been taken over by another company. Expedia had not informed us of the name change. Renovations were still in progress. Our room was not serviced during our two day stay…no fresh towels or toiletries replenished . Room cleaning requires upgrading….garbage in night table drawer; previous occupants socks on shelf. Breakfast selection, while adequate, could be better organized. The front desk staff were very friendly and accommodating when matters brought to their attention. I feel this hotel will be a good choice when these deficit areas are taken care of.
Stayed 2 nights in Aug 2024