Novotel Toronto Centre

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Toronto Centre

Exterior
Superior Room, 2 Queen Beds (Newly Renovated) | 1 bedroom, premium bedding, in-room safe, desk
Indoor pool, pool loungers
Executive Room, 1 King Bed (Newly Renovated) | 1 bedroom, premium bedding, in-room safe, desk
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • Restaurant
  • Hot tub
  • Gym
  • Bar
    Bar

Explore the area

Map
45 The Esplanade, Toronto, ON, M5E1W2
  • Hockey Hall of Fame
    4 min walk
  • St. Lawrence Market
    4 min walk
  • Scotiabank Arena
    8 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    13 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premier Room (Newly Renovated)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Newly Renovated)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Executive)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds (Newly Renovated)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Newly Renovated)

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed (Newly Renovated)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Novotel Toronto Centre

Hotel with a fitness centre, a quick walk to Scotiabank Arena
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Weekly housekeeping is available.
Novotel Toronto Centre offers 262 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Toronto Centre's great location. During your stay, you're just a quick walk from Scotiabank Arena. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Cafe Nicole
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from Hockey Hall of Fame and 8 minutes on foot from Scotiabank Arena
  • Pets welcome for a fee (restrictions apply)
As a guest of Novotel Toronto Centre, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2486 square feet (231 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Novotel Toronto Centre. For a fee, parking is available.

This 3.5-star Toronto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Cafe Nicole – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Chinese (Mandarin), Croatian, English, Filipino, French, German, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: CAD 37.61 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Nicole

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,486 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 80.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 37.61 per person
  • Self-parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 80.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Toronto Centre
Novotel Toronto Centre
Toronto Centre Novotel
Accor Toronto Centre
Novotel Toronto Centre Hotel Toronto
Toronto Novotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Toronto
Novotel Toronto Centre Hotel Toronto

Novotel Toronto Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1831 out of 2570 reviews" "
Rating 8 - Good. 559 out of 2570 reviews" "
Rating 6 - Okay. 114 out of 2570 reviews" "
Rating 4 - Poor. 35 out of 2570 reviews" "
Rating 2 - Terrible. 31 out of 2570 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Darryl

Travelled with partner
Could have done without having the fire alarm going off every morning. Would have been nice if they had acknowledged / apologized / offered a small discount.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant stay..the hot tub was my best
Stayed 2 nights in Aug 2024

10/10 Excellent

melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to a concert at the Scotia arena, it was within walking distance. I went to my favorite spot, the spaghetti warehouse, which was right across the street from the hotel. The room was very cozy and comfortable, good atmosphere, no complaint!!
Stayed 1 night in Aug 2024

10/10 Excellent

Abdel Fattah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Alarm going off but modern
Started off with an easy check in. Room was very modern and bed was comfy. The cable didnt work the first night of our stay. The morning of our checkout at 6am there was an alarm going off for the better part of an hour which woke us up and kinda put stress on the whole day. But overall its a decent place.
Stayed 3 nights in Aug 2024

8/10 Good

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and close to a lot of venues downtown.
Stayed 1 night in Aug 2024

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel especially for the price and location
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely incredible stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to things I wanted to do
Stayed 2 nights in Aug 2024

10/10 Excellent

Marie-Noelle

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Xu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Very close to everything
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel I

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice downtown hotel, several restaurants within minutes, close proximity to several major hotspots (CN Tower, Harbour, St Lawrence market, Ripley's Aquarium, Hockey Hall of Fame, Union Station, etc.)
Stayed 3 nights in Aug 2024

10/10 Excellent

Meaghen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and staff were polite. I would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. Perfect for our trip to see the Jays
Stayed 3 nights in Aug 2024

10/10 Excellent

Nadine

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel all around
The check-in was quick friendly and explained the hotel amenities. The hotel public areas and our room were clean and bright. The pool and adjoining hot tub were good. Being close to St. Lawrence Market and a great number of restaurants as well as the C.N.E. was a fantastic bonus. Breakfast at Cafe Nicole was friendly and food was fresh with more choices than your standard buffet which was another bonus. This is our 2nd stay and will be our first choice always when doing anything in the downtown core.
Stayed 1 night in Aug 2024

10/10 Excellent

Joey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Aug 2024

8/10 Good

Nian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed is comfortable and the hotel is very clean. Those are the two most important things to us. The location is great, in walking distance to the Union Station where we took the UP train from and to the airport. There are many restaurants and coffee shops nearby. There were small misses, for example, the cleaning service person forgot to refill the coffee and tea bags in our room. They were not very important to us, but prevent them from getting 5/5 scores.
Stayed 2 nights in Aug 2024

6/10 Okay

Tracy

Travelled with family
Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Laurie, Verona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location, staff were very pleasant, everything was neat & clean. Beds are fine, shower could have used a bit more pressure. We had breakfast at the hotel restaurant, what a great experience!!, the staff were so friendly and attentive to what you need. I would definitely recommend staying here.
Stayed 1 night in Aug 2024

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2024