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Novotel Toronto North York

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Novotel Toronto North York

Exterior
City view from property
Executive Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Parking available
  • Gym
  • Pet-friendly

Explore the area

Map
3 Park Home Avenue, Toronto, ON, M2N6L3
  • North York City Centre
    ‪1 min walk‬
  • Mel Lastman Square
    ‪4 min walk‬
  • Bayview Village Shopping Centre
    ‪5 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, Balcony

Room, Balcony | Premium bedding, down duvets, in-room safe, desk

Room, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (High Floor)

Superior Room, 1 King Bed (High Floor) | Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 King Bed (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Executive Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Pan Pacific Toronto

Pool
Spa
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (2722)
The price is CHF 144
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Pan Pacific Toronto

About this property

Novotel Toronto North York

Eco-certified hotel connected to a shopping centre in North York with a fitness centre
Along with an indoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available once per stay.
Novotel Toronto North York offers 260 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Novotel Toronto North York's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from North York City Centre. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Yorkdale Shopping Centre and 9 minutes from Paramount Ice Complex
  • Pets welcome for a fee (restrictions apply)
Novotel Toronto North York offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 6500 square feet (604 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the eco-certified Novotel Toronto North York. Parking is available for a fee.

Trio – This restaurant serves breakfast and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, English, Filipino, German, Italian, Japanese, Russian, Serbian, Slovak, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CAD 21 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trio

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6,500 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 21.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Toronto North York
Novotel Toronto North York
Toronto North York Novotel
Accor North York
North York Novotel
Novotel North York
Novotel Toronto North York Hotel North York
Novotel Toronto North York Hotel
Novotel Toronto York Toronto
Novotel Toronto North York Hotel
Novotel Toronto North York Toronto
Novotel Toronto North York Hotel Toronto

Novotel Toronto North York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 587 out of 1378 reviews" "
Rating 8 - Good. 382 out of 1378 reviews" "
Rating 6 - Okay. 223 out of 1378 reviews" "
Rating 4 - Poor. 107 out of 1378 reviews" "
Rating 2 - Terrible. 79 out of 1378 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to subway, shopping and restaurants. Very friendly staff at the front desk and housekeeping. Room was comfortable and we had a nice city view.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michele, Owen Sound

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient for what we need
Stayed 1 night in Aug 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is extra. Nothing is included, not even a K-cup in your room. There are no signs to tell you what the charges are until you see the bill. Otherwise, it is okay. It is a business hotel, and companies pay for all the extras.
Stayed 3 nights in Oct 2024

10/10 Excellent

Vladimir

Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth, Saint Petersburg

Ns
Stayed 3 nights in Oct 2024

10/10 Excellent

Atousa

Stayed 2 nights in Aug 2024

10/10 Excellent

Vladimir

Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Stayed 2 nights in Oct 2024

6/10 Okay

MACKEVIN

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room only had 1 bathrobe when I booked the room for two persons.
Stayed 1 night in Oct 2024

6/10 Okay

Selena

Travelled with partner
Liked: Staff & service, property conditions & facilities
It’s good for a quick easy stay some of my outlets didn’t work
Stayed 1 night in Oct 2024

8/10 Good

Masayuki

Stayed 9 nights in Sep 2024

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to all required services
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Stayed 1 night in Jul 2024

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed here a couple times, but this trip had some issues. The keys just didn’t work. Someone needed to accompany us to our room after check in and we picked up keys the next morning. Keys either didn’t ever work or needed significant number of attempts (10 ) after that. Bathroom had water stains on floor and walls around shower. Safe in room didn’t work.
Stayed 3 nights in Oct 2024

2/10 Terrible

Chang Seop

Stayed 2 nights in Oct 2024

6/10 Okay

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel is extremely loud. Can hear noise all night long from outside & inside the hotel. Not very well sound proofed. Outdated for the price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! Very clean and downtown Toronto is easily accessible. 10/10 would recommend and come back again!
Stayed 4 nights in Oct 2024

8/10 Good

Don

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff there was great!
Stayed 2 nights in Oct 2024

6/10 Okay

Robert

Liked: Cleanliness
A nice enough hotel however furniture and amenities were below a regular standard. No USB outlets, difficult wi-fi access, cheap amenities.
Stayed 1 night in Oct 2024

8/10 Good

Terry

Stayed 1 night in Sep 2024

8/10 Good

Kang nam

Stayed 6 nights in Oct 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location location location
Stayed 1 night in Oct 2024

6/10 Okay

Collin

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced for what the hotel offers.
Stayed 2 nights in Sep 2024

2/10 Terrible

WooJin, Montreal

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately, there were multiple issues. My first evening in my hotel room, two men knocked on my door at around 10 - 10:30pm. Neither of them were wearing a hotel uniform so I was scared as to why two men whom I did not know were knocking on my door so late. One of the men said that he was the housekeeping manager and asked if there was something left behind by a previous guest by the coffee machine, to which I said "NO". I did not open the door. They left and I immediately called reception, after describing the two men, the person at the reception confirmed at the man was the housekeeping manager. I suggested that in the future, if there is a need to contact a guest at 10:30pm, it would be better for hotel staff - especially staff that do not wear a hotel uniform - to NOT randomly knock on their door, but to call in advance to be able to forewarn the guest. The person at reception apologized and offered a complimentary breakfast. Upon reflection, I called back and spoke with a different person. I explained to this person what happened and said that upon reflection I would accept the complimentary breakfast. The person kindly apologized and said the breakfast coupon would be ready for me the next morning. I went to reception the next morning and the person at the reception said there was NOTHING in the system for n the system for me in regards to a complementary breakfast. Why offer a complimentary breakfast if this offer won't be honoured?
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Stayed 2 nights in Sep 2024