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The Postmark Hotel

4.0 star property

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Photo gallery for The Postmark Hotel

Rooftop terrace
Premium bedding, pillow-top beds, individually decorated
Executive Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, individually decorated
Restaurant
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Gym

Explore the area

Map
180 Main St S, Newmarket, ON, L3Y 3Z2
  • Magna Centre
    ‪3 min drive‬
  • Upper Canada Mall
    ‪4 min drive‬
  • Sharon Temple
    ‪9 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪44 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Non Smoking, Terrace

Superior Room, 1 Queen Bed, Non Smoking, Terrace | Premium bedding, pillow-top beds, individually decorated

Superior Room, 1 Queen Bed, Non Smoking, Terrace

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Deluxe Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, pillow-top beds, individually decorated

Deluxe Room, 1 King Bed, Accessible, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking

Premium Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, pillow-top beds, individually decorated

Premium Room, 1 King Bed, Accessible, Non Smoking

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, individually decorated

Premium Room, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, individually decorated

Executive Room, 1 King Bed, Non Smoking

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Terrace

Premium bedding, pillow-top beds, individually decorated

Superior Room, 1 King Bed, Non Smoking, Terrace

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Property amenity

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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1005)
The price is CHF 109
for 1 room
includes taxes & fees
21 Mar - 22 Mar
Comfort Inn Newmarket

About this property

The Postmark Hotel

Hotel in Newmarket with 2 restaurants and fitness centre
This smoke-free hotel features 2 restaurants, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, a business centre and conference space.
The Postmark Hotel offers 55 air-conditioned accommodations with complimentary bathrobes and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at The Postmark Hotel, you're just a quick walk from Elman W. Campbell Museum. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a business centre, 4 meeting rooms and conference space
  • On-site recreation includes a gym
  • Steps from Elman W. Campbell Museum and a 3-minute drive from Magna Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business centre, 4 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 1974 square feet (183 square metres) and includes conference space. A fitness centre, a rooftop terrace, and room service (during limited hours) are also featured at The Postmark Hotel. Parking is available for a fee.

This 4-star Newmarket hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
The Postmark Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 9 to 27 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Art gallery
  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 1,974 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day (maximum CAD 75.00 per stay)
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 9.00 to 27.00 per person
  • Covered self-parking fee: CAD 25.00 per day
  • Pet fee: CAD 25 per accommodation, per day (maximum CAD75.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Postmark Hotel Hotel
The Postmark Hotel Newmarket
The Postmark Hotel Hotel Newmarket

The Postmark Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 28 out of 52 reviews
Rating 8 - Good. 9 out of 52 reviews
Rating 6 - Okay. 8 out of 52 reviews
Rating 4 - Poor. 6 out of 52 reviews
Rating 2 - Terrible. 1 out of 52 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Whiskey

Travelled with partner
Liked: Cleanliness
When you check in, the front desk is the bar, it is loud and very distracting. Two young ladies were checking us in and they were passing our information back and forth. It was the longest and most confusing check in I have ever experienced. I found our room on the bottom floor incredibly stuffy and had incredibly poor air flow. It didn't matter what we did with the thermostat that temp would not change it was awful. We ended up leaving at 5am heading home. They charge you $25 a night for parking behind the hotel under the covered roof, but if you go out in the evening good luck expecting a spot when you return. There are only like a dozen spots and the hotel admits that people not staying at the hotel park there. Lots of potential for this hotel but I would never return.
Stayed 1 night in Nov 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ruxandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything! Very clean, quiet and comfortable stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mike

Stayed 1 night in Nov 2024

2/10 Terrible

Mina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at Hotel Postmark was disappointing. We had booked for five nights but checked out two nights early due to several issues that made our stay uncomfortable. On the positive side, the staff were friendly and helpful, the restaurant offered delicious food, and the neighborhood was cozy and inviting. However, the negatives overshadowed the positives. The washroom door was incredibly noisy, waking us up whenever it was used at night, making sleep difficult. Upon check-in, we found used toilet paper in the room, which was unhygienic and left a bad impression. The pillows and mattress were very uncomfortable, and overall, the room lacked the comfort needed for a pleasant stay. Additionally, we had issues with the air conditioning and heating system. The controller didn’t work properly, and the heater failed for two nights. Although staff kindly resolved the problem, it was inconvenient. The lack of soundproofing was another major problem. We could hear constant noise from neighboring rooms and upstairs, which was particularly disruptive during a busy period. Parking was also an issue, as the hotel didn’t have enough spots. After the first night, we had to park offsite, which was inconvenient. This was our second time staying here, and while our first visit during a quieter time was decent, this stay was frustrating. We wouldn’t recommend this hotel during peak times unless major improvements are made.
Stayed 5 nights in Nov 2024

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in walking distance to everything downtown Newmarket. Very clean and unique. Parking is difficult but once that was figured out it was excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Whitney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning gem of a hotel! No complaints, a great experience all around. We will be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel that continues to improve
This was our 4th booking at the hotel since it opened a few months ago, so obviously we enjoy staying there. We are recognizing significant improvements in their service with each visit. The significant improvement this time was that the lobby location now offers breakfast. We also ate a meal in the roof top restaurant and the food in both locations was excellent. We have been given different rooms on each of our stays in the hotel. The suite we were in this time was the best designed and appointed. It ranked well with some of the better hotels we have stayed at internationally and throughout Canada. The hotel is surrounded by shops in the quaint old town of Newmarket and is definitely the best place to stay if you are visiting the area.
Stayed 1 night in Nov 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Love
Stayed 1 night in Nov 2024

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I want to be clear that there were 2 great staff. One was the lady that delivered our room service and the other was a young girl that took over our check In after the incredibly rude girl sent us walking all over the hotel but it the completely wrong area. No apology, no eye contact and she alone is a reason not to return. Perhaps a French lady? Also, the server in the restaurant, another young girl, knew nothing, was useless and lazy. Anything we asked she didn’t know or said no we don’t yet the people next to us had it. I will give an example of how ridiculous this was..first we asked for two whole lemons (we normally have our own for our morning detox) she said there was one only. Before we left we asked a man (he was amazing) he asked how many would we like they had tons. Second, we asked for jam for toast. She said no We don’t have any. She said we have butter, my husband asked is it not already buttered? She said no we don’t butter the toast. So now it’s cold and she brings Cold butter over. Just poor service for a nice hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Enio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The staff was always very friendly, especially Anthony Gallo who was extremely helpful and always attentive to our needs. The place is wonderful, modern, very well decorated and the atmosphere is very pleasant.
Stayed 2 nights in Oct 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service alll round.Particularly madina at reception,who helped us with the wrong booking from Expedia!
Stayed 3 nights in Oct 2024

4/10 Poor

FREDERIC

Liked: Cleanliness, amenities, property conditions & facilities
I liked the room but found it way overpriced for what is being offered. Here are the reasons for the 2 star review. Room was nicely appointed but had no day curtain so for privacy that meant closing the big cumbersome to open block curtain. There was lots of noise from inside of hotel coming from the access doors to the corridor beside the room which ruined the stay. Got awaken almost every hour due to this. The couch and sitting area faces away from the and are on same wall as the TV so dont expect to see the TV sitting unless your head turns like an owl. There was a table in the middle of the L shape couch for putting a laptop on but no electrical outlet anywhere near so i had to move the table and chair under the TV to have access to an outlet, not the best setup. There was no luggage rack in the room or iron and no provisions to place your luggage on anything except the floor. Lighting in the bathroom is really lacking and dark, no makeup or shaving mirror and no soap shelf in the shower. The bathroom also lacked a tissue box for some reason and only had one small hook for towels so if you are 2 one is going on the floor. To those that are scent sensitive beware that the hotel uses automatic scent sprayers, my allergies kicked in on the first night due to this and with an overwhelming spray scent that engulfed the room at one point. Also found out, the day of, that none of that their 2 restaurants were opened or room service available on thanksgiving morning making for
Stayed 2 nights in Oct 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place but no breakfast
The Postmark is in a beautifully refurbished heritage building in the old town centre of Newmarket. The only issue I have with the hotel is that it doesn’t offer a breakfast service on week days. While there are a number of restaurants and even coffee shops in the area, none of them seem to be open before 9 am.
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The conversion of the old post office into a hotel is incredible. The staff were very considerate. If we are in the area again, will definitely return.
Stayed 4 nights in Sep 2024

4/10 Poor

Jordan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was nice and as expected. Renovations were great, lobby was beautiful. Had a very odd experience checking in where staff were very confused on our reservation. We’re unable to successfully check us in, it took 45 minutes start to finish, and we never received room keys. Had to be escorted to room and let In with staff master key. Fortunately we were just there 1am-11am to sleep after a wedding and didn’t need in-out access, but was very odd. Staff was friendly and apologetic but we were very tired and just wanted to be able to check in and go to bed. Also was surprised that there were no dead bolts/chains on the bedroom door.
Stayed 1 night in Sep 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

manon

Stayed 2 nights in Oct 2024