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The Saint James Hotel, Ascend Hotel Collection

3.0 star property
VIP Access

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Photo gallery for The Saint James Hotel, Ascend Hotel Collection

Lobby
Standard Room (Room Type determined at check in) | Hypo-allergenic bedding, pillow-top beds, in-room safe
Exterior
Free daily on-the-go breakfast
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Parking available
  • Pet-friendly
  • Laundry

Explore the area

Map
26 Gerrard Street East, Toronto, ON, M5B1G3
  • Downtown Yonge
    ‪1 min walk‬
  • Ryerson University
    ‪2 min walk‬
  • Yonge-Dundas Square
    ‪5 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 King Bed with Sofabed, Non Smoking

Standard Room, 1 King Bed with Sofabed, Non Smoking | Hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed with Sofabed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (Room Type determined at check in)

Standard Room (Room Type determined at check in) | Hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Room (Room Type determined at check in)

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Saint James Hotel, Ascend Hotel Collection

Hotel with free breakfast, a short walk to CF Toronto Eaton Centre
This smoke-free hotel features a restaurant, self parking and coffee/tea in a common area. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
The Saint James Hotel, Ascend Hotel Collection offers 36 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at The Saint James Hotel, Ascend Hotel Collection, you're just a quick walk from CF Toronto Eaton Centre. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Within a 10-minute walk of CF Toronto Eaton Centre and Yonge-Dundas Square
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. A vending machine, multilingual staff, and coffee/tea in common area are also featured at The Saint James Hotel, Ascend Hotel Collection. For a fee, parking is available.

This 3-star Toronto hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 10:30 AM.
The Saint James Hotel, Ascend Hotel Collection has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 25 per night)
  • Parking on site (CAD 25 per day; includes in/out privileges)

Food and drink

  • Free on-the-go breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 15 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 25 per day (in/out privileges)
  • Nearby parking fee: CAD 25 per night (230 ft away)
  • Pet fee: CAD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Saint James Hotel Toronto
Saint James Toronto

The Saint James Hotel, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 408 out of 734 reviews
Rating 8 - Good. 269 out of 734 reviews
Rating 6 - Okay. 39 out of 734 reviews
Rating 4 - Poor. 13 out of 734 reviews
Rating 2 - Terrible. 5 out of 734 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best little hotel I ever stayed
They are always accommodating. I am disabled and require special attention. I don't want to even have to consider another spot. Staff are excellent, very friendly. I'm sure we will be back again.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

Julia

Stayed 1 night in May 2020

10/10 Excellent

Jeff, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Due to COVID, some amenities were not available but rooms are large and modern
Stayed 1 night in Apr 2020

8/10 Good

Ryan, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price of a down town Toronto , it was a good deal . Close to Eaton Centre. Room was clean . Beds comfortable . For the price , I would stay there again.
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean, beds comfortable and Front Desk staff accommodating
Stayed 1 night in Apr 2020

10/10 Excellent

Yating

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

8/10 Good

Verified traveller

Liked: Staff & service
Newly renovated rooms very clean , friendly staff,
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good price. large rooms. clean.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great especially for walking downtown. Parking was kinda strange next door under that building. Pool and hot tub would have been nice. L
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our stay at this hotel. Right from check in to check out the staff were so accommodating and efficient. They offered free parking and late checkout as part of our VIP booking with Expedia and even extended our parking until later on the checkout date, so we could visit my dad at Toronto General Hospital. Outstanding!!! Thank you for everything and we will see you again for sure. Shout out to Jin!!! Be well!
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Debbie, Little Britain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the little gift bag to the robe and slippers and the rainfall shower. My stay overnight was lovely. What a comfortable and clean spot
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I did not like breakfast at all. For family with 2 kids the breakfast are not good enough. I was expecting something like table from I can pick up what I would like to eat... to have different possibilities what to drink (coffee, milk, tea,...). What did I not like was that it was quite loud on the hotel other quests were noisy during night
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Location was good. Staff very nice.
Stayed 1 night in Mar 2020

10/10 Excellent

Noor, Ottawa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff Nice Resturant Close to hospital 👍
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleased with this hotel. The room was good, nice decor, clean and comfortable.
Stayed 2 nights in Feb 2020

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay Great location Very modern clean Definitely will stay again
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gift bag upon arrival, two complimentary Freshii breakfast coupons, shower slippers, and robes. Fully stocked Keurig station.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good. No complaints. Will stay there again
Stayed 1 night in Feb 2020

8/10 Good

Francesca, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an excellent location. If you are looking for something in the middle of downtown this should be an option for you. Rooms are small but comfortable. Our first room was at the front and we asked to move because of the traffic noise. Back of hotel or higher floor much quieter. Staff were very good - pleasant and efficient.
Stayed 3 nights in Feb 2020