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Tor Park Hotel, Sure Hotel Collection by Best Western

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tor Park Hotel, Sure Hotel Collection by Best Western

Property amenity
Exterior
Bar (on property)
Free WiFi
Reception

Reviews

6.0 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Pet-friendly
  • Free WiFi

Explore the area

Map
24 Vansittart Rd, Torquay, England, TQ2 5BW
  • Torre Abbey
    10 min walk
  • Riviera International Conference Centre
    12 min walk
  • Torre Abbey Sands
    17 min walk
  • Plymouth (PLH-Plymouth City)
    61 min drive

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Free WiFi

Family Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Free WiFi

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Free WiFi

Family Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Free WiFi

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Free WiFi

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Free WiFi

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

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About this property

Tor Park Hotel, Sure Hotel Collection by Best Western

Hotel in Torquay with free parking
This smoke-free hotel features a 24-hour front desk, a front desk safe and free self parking. WiFi in public areas is free.
Tor Park Hotel, Sure Hotel Collection by Best Western offers 65 accommodations. This Torquay hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on a daily basis.
During your stay at Tor Park Hotel, Sure Hotel Collection by Best Western, you'll be within walking distance of Torre Abbey. Free WiFi in public areas and free self-parking are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include a front desk safe and a lift
  • Within a 15-minute walk of Torre Abbey and Riviera International Conference Centre
  • Dogs welcome for a fee
As a guest of Tor Park Hotel, Sure Hotel Collection by Best Western, you'll find a front desk safe and a lift. WiFi is free in public spaces. Self parking is free.

This Torquay hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival.

Property is also known as

Tor Park Hotel, Sure Hotel Collection by Best Western Hotel
Tor Park Hotel, Sure Hotel Collection by Best Western Torquay

Tor Park Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

6.0
Rating 10 - Excellent. 7 out of 33 reviews" "
Rating 8 - Good. 9 out of 33 reviews" "
Rating 6 - Okay. 3 out of 33 reviews" "
Rating 4 - Poor. 4 out of 33 reviews" "
Rating 2 - Terrible. 10 out of 33 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Carpark needed a clean mouldy food an boxes on the floor made me feel ill
Stayed 1 night in Aug 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Amenities, property conditions & facilities
On arrival the receptionist was lovely, gave us an upgrade and late checkout, however when we travelled through the hotel we noticed a damp musty smell, then when we enered the room it smelt of wet dog, there was also a dog poo bag on the outter window ledge. The beds were of a very wobbly sructure, that I just wouldn't of been comfortable to sleep in without the treat of collapse. We decided to leave. On our way back down to the reception, the receptionist was laying across the sofas in the dining area. The reception was unmanned. We booked a hotel close by and stayed there instead.
Stayed 1 night in Sep 2024

10/10 Excellent

Jaroslaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds
Good value for money, reasonable clean, excellent service
Stayed 2 nights in Aug 2024

2/10 Terrible

Kirsty

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Me and my little family were sxcited to come and stay here. We arrived an hour after the check in time given for the staff to then ask us another 45 mins as the room hasnt been cleaned. We werent happy about this as we were tired and wanted to get into the room to relax. The "double bed" in the room was the smallest double bed ive seen. The shower hot water took a long time to heat up for a shower in the morning. Some guests came back around 10pm the night we stayed and were up talking nd laughing very loudly until midnight, so me and my partner didnt get to sleep until past that. It seems the guest also brought more people into their room as it got louder and louder with no respect for other guests staying and sleeping at that time. There was a number to message which we did with our concerns in these people staying next to us, but we got no answer and no follow up message in the morning. We originally booked 2 nights there but decided to leave and not stay another night due to the bad experience we have had here. Someone should be manning the desk down stairs, especially if people are going to start bringing in randoms into their room and keep everyone up till gone midnight. We arent happy at all with this hotel and our stay. So please aviod this hotel! The pictures are nothing like the actual rooms either!!
Stayed 2 nights in Aug 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
This is a place to AVOID it’s dirty smells things broken mould in rooms holes in doors the staff are very rude chipped glass at breakfast when asked if I left for a refund told no as payment went through other people that checked in checked straight back out too the place should not be on any booking sites and they forgot to tell you about the homeless people they have in the hotel STAY AWAY FROM THIS PLACE
Stayed 3 nights in Aug 2024

2/10 Terrible

Delroy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked nothing there had to leave before my time was up
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stop
Great overnight stop on way to see family - very good family room option so we could all be in one room - great value
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff were amazing. Room was very clean and have everything you need. Walls quiet thin so can hear people in the next room. Carpark space very limited. Would stay again absolutely fine for the price you are paying. Should be charging more.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities
Welcoming staff and a room that did its job
Stayed 1 night in Jul 2024

4/10 Poor

Sally

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom not in good condition (window cracked ....blind broken.....rust on grab rail....cleaning cloth riped off on shower tap and left in toilet) very noisy as only single glazed windows and next to main road. Outside unkept empty cans and boxes left around back seating area and full ashtrays on table....3 flights of stairs up to room...dog barking in room below
Stayed 1 night in Jul 2024

2/10 Terrible

Zoe

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast was horrible my mates room was dump and had water coming through the roof
Stayed 2 nights in Jul 2024

8/10 Good

Jennifer

Liked: Staff & service, room comfort
Close to bus and train station.
It was great to have an enamel bath with a strong power shower over it. Torre Railway station was a few minutes' walk away and I went to Teignmouth. The staff are helpful. Maintenance to the outside of the building is overdue as there is a faulty drainpipe that either needs a man with a ladder or some scaffolding or possibly an insurance claim as two building blocks are also showing. It isn't perfect but the price reflects this.
Stayed 1 night in Jul 2024

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was clean and excellent value for money .The property does need investment to the outside of the building and outdoor area
Stayed 2 nights in Jun 2024

2/10 Terrible

Malcolm

Disliked: Cleanliness, staff & service, property conditions & facilities
Dreadful, no sleep due to paper thin walls and inconsiderate guests slamming doors until all hours, then arguing until the early hours. Well worn, definitely would never go back. Absolutely horrendous stay, although only one night thank goodness.
Stayed 1 night in Jun 2024

2/10 Terrible

Steven

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Truly awful experience
Truly awful experience. I experienced a power, noise from eatly evening to early morning, and the buidlonf itself is somewhat tired and old fashioned
Stayed 1 night in Jun 2024