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Crowne Plaza Torreon by IHG

4.0 star property

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Photo gallery for Crowne Plaza Torreon by IHG

Bar (on property)
Dining
Exterior
Lobby sitting area
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Free airport shuttle
  • Pool

Explore the area

Map
Boulevard Torreon Matamoros #4050, Torreón, COAH, 27260
  • Revolucion Stadium
    ‪3 min drive‬
  • Torreon Urban Forest
    ‪3 min drive‬
  • Plaza Armas de Torreon
    ‪9 min drive‬
  • Torreón, Coahuila (TRC-Francisco Sarabia Intl.)
    ‪9 min drive‬

Room options

View all photos for Premium Room

Premium bedding, down duvets, in-room safe, desk

Premium Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Business Lounge Access

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Double Beds, Business Lounge Access

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Master)

Suite (Master) | Premium bedding, down duvets, in-room safe, desk

Suite (Master)

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite (Governor)

Premium bedding, down duvets, in-room safe, desk

Suite (Governor)

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Business Lounge Access

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Double Beds

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

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The price is CHF 120
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About this property

Crowne Plaza Torreon by IHG

Hotel in Torreón with full-service spa and health club
A full-service spa, an indoor pool and a restaurant are available at this hotel. Free WiFi in public areas, free self parking and free airport drop-off are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is not available.
Crowne Plaza Torreon by IHG offers 193 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. 27-inch plasma televisions come with cable channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. This Torreón hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
The on-site spa has massage/treatment rooms. Services include facials and body treatments.
Crowne Plaza Torreon by IHG's great location gets high marks from our customers. During your stay, you'll be close to Torreon Urban Forest. Enjoy features like free WiFi in public areas, free self-parking and free airport drop-off service.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages, body treatments or facials at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Revolucion Stadium and a few minutes from La Laguna Regional Museum
  • Free airport drop-off shuttle service
Crowne Plaza Torreon by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 15070 square feet (1400 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the business-friendly Crowne Plaza Torreon by IHG. A free shuttle from the hotel to the airport is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Torreón hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to noon.
Crowne Plaza Torreon by IHG has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport drop-off shuttle from 6:00 AM to 8:00 AM on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to noon for a fee: MXN 235 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (15,070 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 235 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Torreon
Crowne Plaza Torreon
Torreon Crowne Plaza
Crowne Plaza Torreon Hotel

Crowne Plaza Torreon by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1013 reviews
Rating 8 - Good. 247 out of 1013 reviews
Rating 6 - Okay. 67 out of 1013 reviews
Rating 4 - Poor. 37 out of 1013 reviews
Rating 2 - Terrible. 21 out of 1013 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bonito, buen desayuno buffette
Stayed 1 night in Nov 2024

8/10 Good

Eladio

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Nov 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atencion del personal, alimentos muy buenos y las instalaciones aunque se ve que tienen muchos tiempo no estan descuidadas
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice professional courteous. The staff was really kind. Establishment was very clean everything was just really nice specially for my anniversary.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis, Los Angeles

Stayed 2 nights in Oct 2024

6/10 Okay

Rafael

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioner makes too much noise.
Stayed 1 night in Nov 2024

4/10 Poor

Karla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very old and not well maintained. Smells funny, it seems it hasnt been renovated in ages. Carpet has holes, floor is dirty.
Stayed 3 nights in Nov 2024

4/10 Poor

Claudia, Baltimore

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall a good deal for the price of the property. I will say that their left elevator did not work and I got stuck twice trying to go to the 5th floor. I usually don't get alarmed by these type of things but this was definitely something that made me very uneasy during my stay.
Stayed 1 night in Oct 2024

8/10 Good

Jorge

Stayed 1 night in Nov 2024

8/10 Good

Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room 625: half the electrical outlets not working, No alarm clock, bathtub clogged
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Imbulgoda Nawaratnalange Sujeewa

Business traveller
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jul 2024

8/10 Good

Arturo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Martha

Stayed 1 night in Sep 2024

10/10 Excellent

MUHAMMAD

Stayed 1 night in Sep 2024

10/10 Excellent

Gino

Stayed 1 night in Sep 2024

10/10 Excellent

Mamie

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 4 nights in Sep 2024

8/10 Good

Yadira

Liked: Cleanliness, property conditions & facilities, room comfort
Best hotel in Torreon, dont lose the beat.
The hotel is great, the only problem was the check in, the person that checked me in was rude.
Stayed 1 night in Sep 2024

6/10 Okay

Celia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very old fashioned decor. Elevators are a HEADACHE! The size of hotel requires more elevators. Had to wait 15 min every single time to get an elevator down.
Stayed 1 night in Aug 2024

10/10 Excellent

Roberto

Stayed 2 nights in Aug 2024

10/10 Excellent

Nataly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos, EAGLE PASS

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excelente ubicación , personal muy atento y dispuesto
Stayed 2 nights in Aug 2024

6/10 Okay

Mariana Paola

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Elevators didnt work properly....not so clean
Stayed 1 night in Aug 2024