Hôtel d'Orsay

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel d'Orsay

View from room
Lobby
Exterior
Comfort Double Room | Premium bedding, in-room safe, desk, blackout curtains
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Housekeeping

Explore the area

Map
8 Boulevard Bonrepos, Toulouse, Haute-Garonne, 31000
  • Garonne
    8 min walk
  • Victor Hugo Market
    9 min walk
  • Place Wilson
    9 min walk
  • Toulouse (TLS-Blagnac)
    20 min drive

Room options

Classic Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hôtel d'Orsay

Hotel with a 24-hour front desk, a quick walk to Place Wilson
Self parking, concierge services and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Hôtel d'Orsay offers 40 accommodations with a safe and complimentary newspapers. Beds feature premium bedding. 60-cm flat-screen televisions come with premium digital channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hôtel d'Orsay , you're just a quick walk from Canal du Midi. Free WiFi in public areas, breakfast (surcharge) and concierge services are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Place Wilson and Capitole de Toulouse
  • Cats and dogs welcome for a fee
As a guest of Hôtel d'Orsay , you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Hôtel d'Orsay also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Toulouse hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 10 per person
  • Hosted evening meal available daily for a fee of EUR 15; reservation required

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-cm flat-screen TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night
  • Hosted evening meal: EUR 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

d Orsay Hotel Toulouse
d'Orsay Toulouse
Hôtel d'Orsay Toulouse
Hôtel d'Orsay
SAS Hôtel d'Orsay
Hôtel d'Orsay Hotel
Hôtel d'Orsay Toulouse
Hôtel d'Orsay Hotel Toulouse

Hôtel d'Orsay Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 58 out of 200 reviews" "
Rating 8 - Good. 102 out of 200 reviews" "
Rating 6 - Okay. 30 out of 200 reviews" "
Rating 4 - Poor. 5 out of 200 reviews" "
Rating 2 - Terrible. 5 out of 200 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
overall good
Thanks to the hotel guest, we had the opportunity to early check-in. Comfort in the room was a bit disappointing, compared to the beautiful pictures posted on the web (small room, curtain fixation missing). It was too warm in the room (25°C, had to open window, AC was not functioning).
Stayed 3 nights in Oct 2021

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t count on the Internet
At an otherwise pleasing hotel, I was very frustrated by the lack of a good internet connection. The desk said they were going fix it but never did.
Stayed 4 nights in Oct 2021

8/10 Good

Val

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

6/10 Okay

Ryan

Liked: Staff & service
Give it a miss
We arrived late at night and the lady at check in was friendly and quick. We got up to our room which we quickly realised hadn’t been cleaned since the last guest.... so we went back downstairs and they gave us a new room. The new room was cleaned but in a worse condition - it was a disabled room so no shower curtain/bath/etc, we were only given 1 towel between 2, the air conditioner didn’t really work at all, and there was a strange smell in the room. We probably wouldn’t stay here again, although it was super convenient being right next to the bus stop & train station.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and convenient location
Very clean and just across the street from the train station
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though the hotel faces the train station my room (in back, overlooking a garden) was silent and I got a great night’s sleep. The desk clerk was friendly and helpful when I checked in. The physical property is spartan but clean and the price was very good. Walk to my train in 5 min.
Stayed 1 night in Feb 2020

10/10 Excellent

Nazim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For 1 night . Perfect
Perfect for one night stay after qnd before a long drive. Great staff and room was surprisingly good for the price. Supet petit hôtel pour une nuit. Personnel a vos attentes. Agreable!
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was handy to the train. The front desk was available 24 hours. However this was not written on the web site. Free internet but this was not written on the web site.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Hotel well located close to the railway but rooms are old, noises quite important.
Stayed 2 nights in Nov 2019

8/10 Good

chakra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Worth the price. Near the main train station.
Stayed 1 night in Sep 2019

4/10 Poor

Courtney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beware and Steer Clear
Man this place was gross! I'm just happy there was a lift and A/C but the room was full of stains and dust and I hated it. There was a little hair right on the shower handle - perfect! Obviously will never stay again.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The guy that received us was very welcoming and had a good sense of humor.
Stayed 1 night in Jun 2019

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a bargain with caring staff and comfort.
Right across from the train station. Very good location. Main town just a walk up the street. Hotel looks very plain but the staff was exceptional. Breakfast is delicious, reasonable and ample. My only suggestion would be to change out the old carpets and replace with Vinyl flooring for increased cleanliness. The hotel itself is clean, cared for and comfortable
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a quick stop in Toulouse, got the bus from the airport to the train station & a very short walk to the hotel. It was very convenient. The hotel is old as is a lot of hotels in Europe but it was clean & the bed was comfortable. The staff were very friendly & helpful. It’s a short walk to the city centre where we ate dinner & looked around. For the price I think it was great value.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Feb 2019

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Ralph

Close to train and clean
Breakfast was not great unless you have to catch a train the next day.

10/10 Excellent

anthony, Rhos on Sea, North Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
arrived by train for euro 2016 match Wales v Russia. Had a great time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Hotel - clean and close to the main station
Stay one night as we explored Toulouse. Good location close to the bus and train station. Easy walk to downtown and sites. No coffee or tea in the room but offer breakfast for an additional charge.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I don't know how they class hotels in France, but this was in my opinion 3 star and not 2 star. Was able to check in before official check in time, and they had allocated my room based on my request, so deserves an above average score. Only niggle was not emough powerpoints in room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Cutomer Service!
My stay at Hotel d'Orsay was excellent! The customer service was most efficient and most helpful. The nighttime receptionist was most helpful in providing us the best directions to go to a historical monument. He even suggested for us to see certain places to visit since they were on the way. He also helped us get hot water for our store-bought cup noodles. He made our stay most relaxing and most welcoming. The lady receptionist during the day was equally helpful. She just brightened our morning that day! The room was clean. The bed was comfy. I had a wonderful time! I will certainly go back to this hotel when I go back to Toulouse.

6/10 Okay

Leni

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to the train station
Clean, quiet and convenient location. Helpful staff

10/10 Excellent

michael, Granite bay california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and congenial
Convenient to train station in Toulouse. Hotel staff very friendly and knowledgeable. Bedding was especially comfortable. We would stay there again.