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Mercure Tours Nord

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Tours Nord

Property amenity
Classic Twin Room | Premium bedding, pillow-top beds, minibar, in-room safe
Exterior
Terrace/patio
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Room service
    Room service
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly

Explore the area

Map
11 Rue De l'Aviation, Tours, Indre-et-Loire, 37100
  • Musée des Beaux-Arts
    8 min drive
  • Musée du Compagnonnage
    8 min drive
  • Saint-Gatien Cathedral
    8 min drive
  • Tours (TUF-Tours - Loire Valley)
    4 min drive

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room (Classic)

Family Room (Classic) | Premium bedding, pillow-top beds, minibar, in-room safe

Family Room (Classic)

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Queen Bed with Sofa bed

Privilege, Room, 1 Queen Bed with Sofa bed | Premium bedding, pillow-top beds, minibar, in-room safe

Privilege, Room, 1 Queen Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, pillow-top beds, minibar, in-room safe

Classic Twin Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

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About this property

Mercure Tours Nord

Eco-certified hotel with seasonal outdoor pool and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
Mercure Tours Nord offers 93 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. 67-cm flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Tours hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mercure Tours Nord, you'll be close to Saint-Gatien Cathedral. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine and garden views while dining at Les Vignes
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 8 minutes by car from Musée des Beaux-Arts and 8 minutes from Vinci International Convention Centre
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 861 square feet (80 square metres) and includes a conference centre. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the eco-certified Mercure Tours Nord. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star Tours hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Les Vignes – This poolside restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Les Vignes

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Computer station
  • Conference centre (861 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 67-cm flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Additional fees of EUR 12 apply to children for half board rates, collected at the property.

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Nord
Mercure Tours Nord Hotel
Mercure Nord Hotel Tours
Mercure Nord Tours
Mercure Tours
Mercure Tours Nord
Nord Tours
Tours Mercure
Tours Mercure Nord
Tours Nord
Accor Tours Nord
Mercure Tours Nord Hotel Tours
Mercure Tours Nord Hotel
Mercure Tours Nord Tours
Mercure Tours Nord Hotel Tours

Mercure Tours Nord Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 267 out of 601 reviews" "
Rating 8 - Good. 262 out of 601 reviews" "
Rating 6 - Okay. 43 out of 601 reviews" "
Rating 4 - Poor. 18 out of 601 reviews" "
Rating 2 - Terrible. 11 out of 601 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Daryl

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve really enjoyed my stop overs at the two Mercure Hotels on this French Road Trip - consistently impressive in all areas and the staff are so welcoming and kind. In future ‘Mercure’ will always be my first choice when travelling in France. Merci.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Disappointing for a family stay
The reception staff were lovely, and the service was great over all however we booked a family room and the room wasn’t made up on arrival. When we pulled the sofa bed out you could literally feel the springs on touch. When the kids split on it, they had to shift across the bed to avoid the springs. We stayed regardless and all went well until we had a shower and the shower fell off the wall. Very disappointing considering the Stella reviews.
Stayed 1 night in Aug 2023

8/10 Good

Thomas

Stayed 1 night in Aug 2023

10/10 Excellent

Mike, Reading

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Use this hotel as another pit-stop on our trip back to the UK. Right next door to the IBIS, but thought we would stay here instead on our last night in France. Excellent value for money and very good restaurant, which we have used a number of times on other trips – but why have they changed the beer from 1664 to Heineken? Great location, excellent breakfast, excellent staff, what more could you want?
Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full Marks! Never disappoints.
Third time staying here as overnight stop driving to or from Spain. Hotel is conveniently located for the Motorway, and is easy to find. This hotel never disappoints! Hotel is spacious, bedroom and bathroom both spacious & spotless, staff friendly, and restaurant really very good. Full Marks!
Stayed 1 night in Jul 2023

8/10 Good

Sally

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Miss L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

Marc

Liked: Staff & service
Disliked: Property conditions & facilities
Fine if you like the smell of cigarette
The reception at the hotel was great. We were given a room that had a strong smell cigarette. We complained and got another room that was equally as bad. There were cigarette holes in the carpet!! The stairwell was full of laundry trolleys and other maintenance items. The hotel is in serious need of refurbishment. The staff was great and restaurant food excellent.
Stayed 1 night in Aug 2022

2/10 Terrible

Tobiah

Business traveller, Travelled with group
Disliked: Staff & service
I have stayed in a fair few hotels in my time but this has to be the worst experience of them all. I have never met a ruder/useless set of staff. Firstly there was an issue with our booking, they were unable to find both our rooms. We booked a taxi for our friend's wedding the next day and on the day of the wedding, they told us the taxi is not coming. This was told to us when the taxi was already 15mins late! The hotel staff also pushed the taxi card into our hands and said there was nothing they can do to help...not impressed. There are also flies and bees around the whole hotel.
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel!
Fantastic hotel, spotlessly clean, spacious rooms. Lovely staff and delicious breakfast…perfect for a stopover on the way to/from the Dordogne!
Stayed 1 night in Aug 2022

6/10 Okay

Ludovic

Stayed 1 night in Aug 2022

10/10 Excellent

Nuno

Stayed 1 night in Jul 2022

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, amenities
my room had a constant buzz of what I presume was a central heating boiler. Not something I expect in a 4* hotel
Stayed 1 night in May 2022

10/10 Excellent

Sandra

Stayed 1 night in Mar 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

MARIA DEL MAR

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this property, we only stayed one night. It was very clean, staff was nice and did their job. Hand sanitizer was available everywhere. Parking in front of the hotel for free. The shower was spacious and clean. Cosy bedroom. Things that were not great: - French toilet, you cannot wash your hands if the shower room is used by someone else. - breakfast service to bedroom: arrived on time. Limited amount of fruit, cold croissant and watery coffee. Overall good for a short and a longer stay, but I I wouldn't order breakfast
Stayed 1 night in Aug 2021

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfiest Bed Ever!
Very welcoming staff, excellent room and the most comfy bed ever slept in! Nice hotel on outskirts of Tours, recommended.
Stayed 1 night in Aug 2021

8/10 Good

J.C.

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel to stay the night if on the road just passing by. Very comfortable, great breakfast and a nice pool.
Stayed 1 night in Jul 2021

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Ideal place to stay, couldn’t fault the hotel or the staff. Everything was what you expect from a 4* Hotel. Would thoroughly recommend this Hotel for one night, a week, or even two weeks. Superb thanks
Stayed 1 night in Mar 2021