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Tremont Lodge & Resort

2.0 star property

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Photo gallery for Tremont Lodge & Resort

Basic Studio | Terrace/patio
Fireplace
Superior Studio Suite | Living area | 32-inch TV with cable channels
Cabin | Desk, blackout curtains, free WiFi, bed sheets
Outdoor spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
7726 E Lamar Alexander Pkwy, Townsend, TN, 37882
  • Dark Island Swinging Bridge
    ‪8 min walk‬
  • Townsend Visitor Center
    ‪11 min walk‬
  • Great Smoky Mountains Heritage Center
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪30 min drive‬

Room options

View all photos for Classic Studio Suite

Desk, blackout curtains, free WiFi, bed sheets

Classic Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for King Fireplace Suite with Mountain Retreat

Desk, blackout curtains, free WiFi, bed sheets

King Fireplace Suite with Mountain Retreat

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio Suite

Desk, blackout curtains, free WiFi, bed sheets

Classic Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Updated Sleek & Spacious Single King Room

Updated Sleek & Spacious Single King Room | Desk, blackout curtains, free WiFi, bed sheets

Updated Sleek & Spacious Single King Room

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Studio Suite

Desk, blackout curtains, free WiFi, bed sheets

Family Studio Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Studio Suite

Desk, blackout curtains, free WiFi, bed sheets

Classic Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Quadruple Room

Desk, blackout curtains, free WiFi, bed sheets

Basic Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Studio Suite

Desk, blackout curtains, free WiFi, bed sheets

Family Studio Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Newly Renovated Cozy King Room

Newly Renovated Cozy King Room | Desk, blackout curtains, free WiFi, bed sheets

Newly Renovated Cozy King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Basic Studio Suite

Basic Studio Suite | Desk, blackout curtains, free WiFi, bed sheets

Basic Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout curtains, free WiFi, bed sheets

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for King Suite Getaway: Fireplace & Jacuzzi Retreat

King Suite Getaway: Fireplace & Jacuzzi Retreat | Desk, blackout curtains, free WiFi, bed sheets

King Suite Getaway: Fireplace & Jacuzzi Retreat

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio

Desk, blackout curtains, free WiFi, bed sheets

Comfort Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio Suite

Desk, blackout curtains, free WiFi, bed sheets

Classic Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Updated Cades Cove Suite with Kitchenette

Updated Cades Cove Suite with Kitchenette | Desk, blackout curtains, free WiFi, bed sheets

Updated Cades Cove Suite with Kitchenette

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Desk, blackout curtains, free WiFi, bed sheets

Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Studio

Desk, blackout curtains, free WiFi, bed sheets

Basic Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite | Desk, blackout curtains, free WiFi, bed sheets

Executive Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite | Desk, blackout curtains, free WiFi, bed sheets

Executive Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Newly Renovated Modern Double Room

Newly Renovated Modern Double Room | Desk, blackout curtains, free WiFi, bed sheets

Newly Renovated Modern Double Room

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Studio Suite

Superior Studio Suite | Living area | 32-inch TV with cable channels

Superior Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room | Desk, blackout curtains, free WiFi, bed sheets

Basic Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pets allowed

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed, Pets allowed

  • Sleeps 3
  • 1 King Bed

View all photos for Cabin

Cabin | In-room dining

Cabin

  • Sleeps 6
  • 1 King Bed, 2 Single Bunk Beds and 1 Single Sofa Bed

View all photos for Basic Studio

Basic Studio | Desk, blackout curtains, free WiFi, bed sheets

Basic Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Studio

Desk, blackout curtains, free WiFi, bed sheets

Basic Studio

  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Best Western Cades Cove Inn

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1002)
The price is CHF 70
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Best Western Cades Cove Inn

About this property

Tremont Lodge & Resort

Hotel with free breakfast, a quick walk to Dark Island Swinging Bridge
An indoor pool, an outdoor pool and concierge services are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and a garden. Housekeeping is available on request.
Tremont Lodge & Resort offers 130 air-conditioned accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

This Townsend hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Tremont Lodge & Resort. During your stay, you're just a quick walk from The Little River Railroad and Lumber Company Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Take a swim in the indoor and outdoor pools
  • Services include a concierge
  • On-site recreation includes hiking/biking trails and a playground
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Dark Island Swinging Bridge and Townsend Visitor Center
  • Pets welcome for a fee
Tremont Lodge & Resort offers its guests an indoor pool and an outdoor pool. Public spaces have free WiFi. Free breakfast is served daily. Tremont Lodge & Resort also features a vending machine, a garden, and a picnic area. Self parking is free.

Smoking is allowed in designated areas at this Townsend hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM

Things to do

  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • In-room microwave
  • Indoor pool
  • Outdoor pool
  • Playground

Conveniences

  • Guidebooks
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Sunday - Thursday (7:00 AM - 8:00 PM) and Friday - Saturday (7:00 AM - 8:00 PM)
Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 25 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 25 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Sunday - Thursday: 7:00 AM - 8:00 PM
Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.

Property is also known as

Tremont Lodge & Resort Hotel
Tremont Lodge & Resort Townsend
Tremont Lodge & Resort Hotel Townsend

Tremont Lodge & Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 171 out of 307 reviews
Rating 8 - Good. 71 out of 307 reviews
Rating 6 - Okay. 41 out of 307 reviews
Rating 4 - Poor. 18 out of 307 reviews
Rating 2 - Terrible. 6 out of 307 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Anand

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Junbin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Judy

Stayed 2 nights in Oct 2024

6/10 Okay

Angela

Travelled with family
Newly renovated. One bed had busted framing. No hot water in shower. Tiny gnats in room. Microwave didn’t heat. Good breakfast bar.
Stayed 3 nights in Nov 2024

4/10 Poor

Terri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Loud neighbors. Outdated room.
The carpet seemed old. The room needed updated. They seem to be making some improvements on the property, but they have a lot to work on. The neighbors were loud late into the night. We could hear every voice and every toilet flush from the neighboring room.
Stayed 1 night in Nov 2024

6/10 Okay

Charolette

Travelled with family
Liked: Staff & service
I can tell that upgrades have been made. The beds were comfortable and the bedding had been updated. Bathroom needs lots of work and the quality of the towel needs to be upgraded.
Stayed 4 nights in Nov 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars, excellent stay!
I had an excellent one-night visit to Tremont Lodge and Resort. Booked it on a whim for a solo trip to the Smoky Mountains and was delighted with the comfort of the room, the availability of an indoor pool/hot tub and breakfast area, and very friendly service from Trevor at the front desk. Highly recommend for a getaway, whether you're in Townsend for one night or a week!
Stayed 1 night in Nov 2024

2/10 Terrible

Laura

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is currently under renovation. I needed a room change after checking in and they were very accommodating to our request. Rooms and overall property were very clean. Staff very friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Staff are extremely helpful and nothing is too much trouble. Highly recommended and I’ll be back next year
Stayed 2 nights in Nov 2024

6/10 Okay

Tammy

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
We stay here often and the staff and facilities never disappoint. Per friendly rooms make it easy for us to slip away for a weekend in the Smokys. The only time that we stay anywhere else is when we rent a cabin with family.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

John

Stayed 4 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
John & Karen Marcocelli from Seneca Sc
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 2 nights in Sep 2024

10/10 Excellent

megan

Stayed 1 night in Oct 2024

4/10 Poor

Charles

Travelled with family
Disliked: Amenities
This place would be a better stay if not only they remolded but if they would upgrade what they are remodeling
Stayed 2 nights in Oct 2024

6/10 Okay

JOSH

Travelled with group
Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Yolonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Tremont was very nice we arrived late that night so it was wonderful that our room key had been left for us in the overnight box love that idea also our room was very comfortable the bed could be a little bit more comfortable but it was fine I enjoyed the balcony the next morning and the view of the courtyard which they were working on but the experience the cleanliness of the room and the service was great for our one night stay I would stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful check-in. Nice room. Liked the big chair for my height.
Stayed 2 nights in Oct 2024

4/10 Poor

Kathleen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
When you have a whole lobby of people waiting around for their rooms 20 minutes after the posted allowed check in time then you are failing as a hotelier. No refund or price concession offered for this hugely impactful (to us) lack of delivery. Not at all acceptable for the price we paid. "Ready in moments" does not mean still not ready 20 minutes later. Got the impression from the nonchalant attitude that this is a chronic situation that mgmt thinks is no big deal. It is never a small matter when you overpromise and underdeliver with paying customers - period. The room was a bit dilapidated - lots of things were chipped, cracked, etc. and sparsely furnished for the price. (Older Motel 6/Red Roof Inn quality.) Hot foods on breakfast bar were not kept at food safe temps - food poisoning waiting to happen. Seems like new management has a lot to learn. Would avoid for a few years.
Stayed 2 nights in Oct 2024