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Allure Hotel & Apartments

4.5 star property

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Photo gallery for Allure Hotel & Apartments

TV, iPod dock
Balcony
Coffee/tea maker, electric kettle
Mountain view
Desk, laptop workspace, blackout curtains, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Gym
  • Air conditioning
  • Free WiFi

Explore the area

Map
Cnr Morehead St and McIlwraith St, South Townsville, QLD, 4810
  • Museum of Tropical Queensland
    ‪16 min walk‬
  • Queensland Country Bank Stadium
    ‪17 min walk‬
  • Castle Hill
    ‪2 min drive‬
  • Townsville, QLD (TSV)
    ‪17 min drive‬

Room options

View all photos for Studio Twin

Studio Twin | Desk, laptop workspace, blackout curtains, soundproofing

Studio Twin

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for 3 Bedroom Apartment

TV, iPod dock

3 Bedroom Apartment

  • 127 sq m
  • Marina view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Studio King

Studio King | Desk, laptop workspace, blackout curtains, soundproofing

Studio King

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Apartment

TV, iPod dock

2 Bedroom Apartment

  • 99 sq m
  • Marina view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

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The price is CHF 55
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About this property

Allure Hotel & Apartments

Luxury hotel with fitness centre and outdoor pool
An outdoor pool, a fitness centre and a conference centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Allure Hotel & Apartments offers 45 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Allure Hotel & Apartments, you're just a quick walk from Maritime Museum of Townsville. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Queensland Country Bank Stadium and a few minutes from Magnetic Island Ferry Terminal
Allure Hotel & Apartments offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the luxury Allure Hotel & Apartments. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Townsville hotel is smoke free.

Languages

English, Greek, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email with special check-in instructions and lockbox information prior to arrival; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Allure Hotel Apartments South Townsville
Allure Hotel Apartments
Allure South Townsville
Allure & Apartments Townsville
Allure Hotel & Apartments Hotel
Allure Hotel & Apartments South Townsville
Allure Hotel & Apartments Hotel South Townsville

Allure Hotel & Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 311 out of 680 reviews
Rating 8 - Good. 243 out of 680 reviews
Rating 6 - Okay. 78 out of 680 reviews
Rating 4 - Poor. 23 out of 680 reviews
Rating 2 - Terrible. 25 out of 680 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in 2 bedroom apartment and found it very clean, spacious, well appointed in Kitchen. Very pleasantly surprised. Will definitely book again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views. Quiet. Clean. Everything there that I needed.
Stayed 1 night in Sep 2024

10/10 Excellent

Hema

Liked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Aisling

Stayed 2 nights in Nov 2024

2/10 Terrible

Di

Disliked: Cleanliness, staff & service, property conditions & facilities
As we were a late checkin (late by under 1 hr), we were told that we were supposed to recieve an email with details on how to get our key, but sadly we didnt. We sent messages and called to confirm this, but got no reply. When we arrived, we called the after hours number on the door and the fellow promptly helped us over the phone. It was a little time consuming due to their confidentiality policies (which is good - but bad when you are running late and want to get into your room quickly). We were only given 1 key, so as my husband needed to go grab our stuff from the car in the rain, I had to sit in the dark as everything turned off and there was very limited light. We sent a message but no reply. The room was very small and musky; but the bed was very comfortable. I thought (by the photos and description), we'd get a balcony and a view of the mountain; but we only got a stuffy small room with a window, facing a daycare centre and the road. Luckily we were only staying for 1 night. We were told upon departure (she was a lovely lady), because we chose 1 bedroom, this is what you get. P.s. As we were returning from our event to Allure, we spoke to a gentleman. He too got frustrated because he too was a late checkin with no email (same day as us), and noone answered his calls. Apparently he was there for a while at the front door. He didnt know what to do, because he too didnt recieve an email. We felt his frustration and pain. We dont think we will stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms, clean and well-appointed
Stayed 3 nights in Nov 2024

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious apartment, had all the necessary appliances, the air cons were a bit noisy but overall nice place
Stayed 1 night in Nov 2024

6/10 Okay

Erin

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Terrible service. Were not informed of amenities, how to use card passes etc. Complained about our room was dirty, air conditioner didn’t work - doors were damaged and walls were dirty. Checked out a day early and was told a manager would call us. It’s been 4 days and have not been contacted.

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and Secure is The Allure
The Allure Hotel is geographically perfectly placed in South Townsville as it’s within walking distance to the food and shopping precinct in Palmer Street and the City Very safe and secure with off street parking available. Easy check in and the staff are flexible, helpful and friendly. They are very proud to be working in this Hotel. There is a fabulous cafe in the complex that serves the freshest and delicious food and coffee. Opened about 6 hours a day which is ideal. I was fortunate to have a room on the 8th floor and the view was ever changing with the highlight being the new Cowboys Bank Stadium that often at night was lit up purple. Absolutely stunning for The Stadium encapsulates the horizon. Safety is a priority in this complex and with the swipe cards for access , security was ensured Room very comfortable, clean and met our needs. Loved the separate lifts for each section and they were quiet and fast. Totally recommend The Allure for a secure and safe place to stay in wonderful Townsville.
Stayed 7 nights in Oct 2024

10/10 Excellent

MARK

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff reception is first class Property and cleanliness is immaculate Coffee shop A1 Will certainly be back
Stayed 2 nights in Oct 2024

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Wilfred

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Would stay here again
Very enjoyable stay and lovely clean spacious apartment. Close proximity to restaurants Only negative is attitude of receptionist when we checked in
Stayed 3 nights in Oct 2024

8/10 Good

Trudi

Liked: Staff & service
Stayed 5 nights in Oct 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, and location excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Jasandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Safe clean comfortable
Stayed 3 nights in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Nice stay. Staff friendly & accomodating. Easy access to city, strand & restaurants. Would stay again
Stayed 7 nights in Sep 2024

6/10 Okay

David

Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Studio apartment was clean and the bed comfortable.Easy walk into the CBD, or to the stadium. Staff were friendly and helpful. Note, they advertise foxtel pay tv channels but that is only if you have your own paid account with the ap, so not really available (slightly deceptive). Studio was not serviced daily but that is OK, easy enough to get extra toiletries etc from reception.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tiarna

Stayed 2 nights in Jun 2024

10/10 Excellent

sharyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful unit, comfortable, great view. Well located near shops and restaurants. Only issue was that onsite parking was not guaranteed.
Stayed 3 nights in Sep 2024

8/10 Good

paramjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Geoff

Stayed 1 night in Aug 2024