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City Oasis Inn Townsville, SureStay Collection by BW

4.0 star property

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Photo gallery for City Oasis Inn Townsville, SureStay Collection by BW

Outdoor pool, pool loungers
Executive Kitchenette | Private kitchenette | Fridge, coffee/tea maker, electric kettle
Family Room | In-room safe, desk, laptop workspace, blackout curtains
Family Room | In-room safe, desk, laptop workspace, blackout curtains
Executive Apartment, 1 Queen Bed | Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Hot tub
  • Parking available
  • Breakfast available
  • Gym

Explore the area

Map
143 Wills Street, Townsville, QLD, 4810
  • Castle Hill
    ‪8 min walk‬
  • The Strand Beach
    ‪11 min walk‬
  • Strand Waterpark
    ‪14 min walk‬
  • Townsville, QLD (TSV)
    ‪13 min drive‬

Room options

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Executive Apartment, 1 Queen Bed

Executive Apartment, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains

Executive Apartment, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Kitchenette

Executive Kitchenette | In-room safe, desk, laptop workspace, blackout curtains

Executive Kitchenette

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Standard Apartment

In-room safe, desk, laptop workspace, blackout curtains

Standard Apartment

  • Sleeps 8
  • 2 Queen Beds, 2 Large Single Beds and 2 Single Beds

View all photos for Traditional Cottage

Traditional Cottage | In-room safe, desk, laptop workspace, blackout curtains

Traditional Cottage

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, Multiple Beds (Pet Friendly)

Standard Room, Multiple Beds (Pet Friendly) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds (Pet Friendly)

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Executive Studio Suite, 1 King Bed | Desk, iron/ironing board, cots/infant beds, free WiFi

Madison Plaza Townsville

  • Free WiFi
  • Air conditioning
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3.6 out of 5, Good, (1000)
The price is CHF 60
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About this property

City Oasis Inn Townsville, SureStay Collection by BW

Hotel with free parking, a quick walk to Castle Hill
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe and Access to hot tub are on-site.
City Oasis Inn Townsville, SureStay Collection by BW offers 42 air-conditioned accommodations with a safe and a hairdryer. This Townsville hotel provides complimentary wireless Internet access. Fridges and coffee/tea makers are provided. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.
An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at City Oasis Inn Townsville, SureStay Collection by BW, you're just a quick walk from Catholic Diocese of Townsville. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served weekdays for a fee
  • Extended parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • 8 minutes by foot from Castle Hill and a 2-minute drive from Queens Gardens
  • Dogs welcome free of charge (restrictions apply)
City Oasis Inn Townsville, SureStay Collection by BW offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. Barbecue grills, tour/ticket assistance, and a garden are also featured at the business-friendly City Oasis Inn Townsville, SureStay Collection by BW. Self parking is free.

This 4-star Townsville hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:00 AM and 9:30 AM.
Sidewalk Cafe & Bar – This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (AUD 7.50 per night)

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: AUD 8 to 25 for adults and AUD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sidewalk Cafe & Bar

Things to do

  • Gym
  • Outdoor pool
  • Playground
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 33 per night.
  • Cots (infant beds) are available for AUD 25 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 8 to 25 for adults and AUD 5 to 25 for children
  • Extended parking fee: AUD 7.5 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 25 per night
  • Rollaway bed fee: AUD 33 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property's front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

City Oasis Inn
City Oasis Inn Townsville
City Oasis Townsville
City Oasis
City Oasis Hotel
City Oasis Inn
City Oasis Inn Townsville, SureStay Collection by BW Hotel
City Oasis Inn Townsville, SureStay Collection by BW Townsville

City Oasis Inn Townsville, SureStay Collection by BW Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 221 out of 499 reviews
Rating 8 - Good. 217 out of 499 reviews
Rating 6 - Okay. 39 out of 499 reviews
Rating 4 - Poor. 17 out of 499 reviews
Rating 2 - Terrible. 5 out of 499 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice. Great pool, my Son and I loved it.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ian

Travelled with group
Very small and very noisy
Stayed 1 night in Nov 2024

10/10 Excellent

Badraa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

The pool and BBQ area was so relaxing 😌
Stayed 2 nights in Oct 2024

10/10 Excellent

Catherina

Liked: Cleanliness, staff & service, property conditions & facilities
Saving grace.
The room was quite cramps, mostly due to the fact that there was a small double bed and one single bed, if 3 people were staying there I can’t imagine how crampt it would be, the bathroom was laid out well, shower heat was difficult to control, the pool area was nice and the laundry area was great. Saving grace: the staff were really nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shaun

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having pondered over several accomodation establishments on the net, I settled on The City Oasis Inn from the reviews of previous patrons. And I wasn't disappointed. Very friendly and helpful staff, a room that was freshly decorated, modern, spotlessly clean and quiet - with well insulated walls. Modern air con and not the noisy old type meant less noise too. Coupled with a super comfy bed and pillows made my stay in Townsville all the better. So much so, that I extended my stay by several days, predominantly because the room was so good, giving me more opportunity to explore Townsville. The location is an easy walk to both the CBD with its wealth of bars, shops and eateries, and the fabulous Strand for the lazy days by the beach.
Stayed 3 nights in Oct 2024

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and very helpful.
Stayed 7 nights in Sep 2024

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big fan of almost everything. Got me in at midnight when another placed valued me. The shower was a bit cramped but if that's my biggest drama in life, I'm set. Thanks guy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Peita

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was good…just what I was after
Stayed 3 nights in Aug 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice clean quiet
Stayed 1 night in Jul 2024

10/10 Excellent

Lindsey

Stayed 1 night in Jul 2024

10/10 Excellent

Lewis

Stayed 1 night in Jul 2024

10/10 Excellent

Tony

Stayed 2 nights in Jul 2024

8/10 Good

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 4 nights in Jul 2024

6/10 Okay

DARRIN

Liked: Staff & service
-
Stayed 5 nights in Jul 2024

10/10 Excellent

Rowena

Travelled with partner
Liked: Cleanliness, staff & service
Arrived earlier than expected. Room was ready and staff couldn't have been more helpful. Facilities are a bit dated but the location is conveniently located to the stadium.
Stayed 1 night in Jul 2024

8/10 Good

Hoi Yam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very understanding and friendly. I was upgraded to an executive suite with a kitchen, because i stayed for three weeks for work. Very meticulous housekeeping service. Apart from a couple of days with noises from neighboring guests, it was generally very quiet. The only disadvantage is the absence of a lift. I struggled a little to move my luggage up and down the flights of stairs.
Stayed 21 nights in Jun 2024

10/10 Excellent

Ian, Bald Knob

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night with our little dog but the unit was clean and airy. There were lawn areas which were private where we could play ball with the dog. Management and staff were very helpful. We will stay there again.....
Stayed 1 night in Jun 2024

8/10 Good

Neville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jun 2024

10/10 Excellent

Domenico

Travelled with partner
Very nice place just a stroll down to the city we already been so many times and is a such good place
Stayed 2 nights in May 2024