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Madison Plaza Townsville

4.0 star property

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Photo gallery for Madison Plaza Townsville

Executive Studio Suite, 1 King Bed | Desk, iron/ironing board, cots/infant beds, free WiFi
Lobby lounge
Exterior
Lobby lounge
LCD TV, DVD player

Reviews

7.2 out of 10
Good

Popular amenities

  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Castle Hill
    ‪6 min walk‬
  • Queensland Country Bank Stadium
    ‪10 min walk‬
  • Museum of Tropical Queensland
    ‪11 min walk‬
  • Townsville, QLD (TSV)
    ‪7 min drive‬

Room options

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath) | Desk, iron/ironing board, cots/infant beds, free WiFi

Business Room (Shower over Bath)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Family Suite

Executive Family Suite | Desk, iron/ironing board, cots/infant beds, free WiFi

Executive Family Suite

  • 56 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed | Desk, iron/ironing board, cots/infant beds, free WiFi

Executive Studio Suite, 1 King Bed

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Queen Room | Desk, iron/ironing board, cots/infant beds, free WiFi

Executive Queen Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, iron/ironing board, cots/infant beds, free WiFi

Executive Twin Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Madison Plaza Townsville

Central Townsville hotel connected to a shopping centre, a quick walk to Castle Hill
Along with laundry facilities, this smoke-free hotel has a TV in a common area and free Wi-Fi in public areas. Other amenities include a banquet hall and a vending machine. Housekeeping is available on request.
Madison Plaza Townsville offers 93 accommodations with DVD players and an iron/ironing board. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and hairdryers can be requested. Cots/infant beds (surcharge) are also available.
Our customers tell us that they can't get enough of the helpful staff at Madison Plaza Townsville. During your stay, you'll be connected to a shopping centre and just a quick walk from Catholic Diocese of Townsville. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, a lift and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill
As a guest of Madison Plaza Townsville, you'll find a vending machine, laundry facilities, and a television in common area. Public spaces have free WiFi.

This 4-star Townsville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 15 per night)
  • Limited on-site parking

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 279 out of 1000 reviews
Rating 8 - Good. 301 out of 1000 reviews
Rating 6 - Okay. 196 out of 1000 reviews
Rating 4 - Poor. 115 out of 1000 reviews
Rating 2 - Terrible. 109 out of 1000 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Akira

Stayed 1 night in Nov 2024

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean
Stayed 4 nights in Nov 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort
Good Accommodation for the Location and Price
We enjoyed our stay at the Madison Plaza. Our room was clean and secure. The staff we interracted with were nice. The location is excellent. We will stay again.
Stayed 1 night in Nov 2024

8/10 Good

MW

Business traveller
Liked: Cleanliness, staff & service
Basic facilities, ok comfort, layout of room not ideal with split level, and shower over bath is too high a step into bath with no rails to help.
Stayed 2 nights in Nov 2024

8/10 Good

Karen

Liked: Staff & service
Stayed 4 nights in Nov 2024

8/10 Good

Leonardo

Liked: Cleanliness, staff & service
Proximity to food shops
Stayed 1 night in Nov 2024

8/10 Good

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very practical and late check in is a bonus. TV wasn’t working so I got to read my book.
Stayed 1 night in Nov 2024

8/10 Good

DONALD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good value for money. Room was cozy and comfortable.
Stayed 4 nights in Nov 2024

8/10 Good

David

Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The rate are fair the staff are good and on property untill lare. Room always clean.
Stayed 1 night in Nov 2024

6/10 Okay

Gail

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had a very musty smell and in need of a reno, peeling paint and looks very tired however great shower and bed and sheets very clean and comfortable
Stayed 1 night in Nov 2024

8/10 Good

kevin

Liked: Cleanliness, property conditions & facilities
Great value for your dollar. Friendly cleaning staff perhaps should be in reception.
Stayed 2 nights in Nov 2024

10/10 Excellent

Looky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Hamish

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a comfortable place to stay after a long drive, new lifts and key card upgrades are great. The ladies smoking outside the front door were a bit intimidating, this was in no way a reflection on the hotel. Easy quick and seamless check in was also a relief after driving 8 hours. Always a pleasure and highly recommended.
Stayed 1 night in Nov 2024

6/10 Okay

Carol

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in the city centre. It is getting tired, general lack of attention to cleaning. The rooms and halls just need a deep clean and coat of paint and it would be a really affordable place to stay for a few nights. Other the that it was ok overall, bed was good.
Stayed 2 nights in Nov 2024

8/10 Good

Gavin

Stayed 1 night in Nov 2024

8/10 Good

Maria

Liked: Staff & service
I liked the fact that it was affordable to stay in a very convenient location. The overall room was clean the shower cleanliness was a let down as there was a fair bit of mould even on the soap holders that I could wipe off with a face washer that showed it had not been cleaned properly.
Stayed 3 nights in Nov 2024

8/10 Good

GARY

Stayed 2 nights in Oct 2024

2/10 Terrible

Emma

Stayed 1 night in Oct 2024

10/10 Excellent

Reggie

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
I didn’t like the fact that we had to park away from the motel
Stayed 4 nights in Nov 2024

10/10 Excellent

Trevor

Travelled with partner
Liked: Staff & service
Parking within the facility would have been preferred
Stayed 1 night in Nov 2024

10/10 Excellent

Garry

Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Close to the city. Cheap.
The room was clean and tidy but couod do with and update. The couches could use a shampoo. The lighting in the rooms terrible. The room layout was very strange. It was a family room with 2 bedrooms but you have to go through one room to get into the next one. Walking distance to the city. Parking is not onsight or included, it is $15 a day.
Stayed 1 night in Nov 2024