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Madison Plaza Townsville

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Madison Plaza Townsville

Executive Studio Suite, 1 King Bed | Desk, iron/ironing board, cots/infant beds, free WiFi
LCD TV, DVD player
Exterior
Lobby lounge
Lobby lounge

Reviews

7.2 out of 10
Good

Popular amenities

  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Castle Hill
    ‪6 min walk‬
  • Queensland Country Bank Stadium
    ‪10 min walk‬
  • Museum of Tropical Queensland
    ‪11 min walk‬
  • Townsville, QLD (TSV)
    ‪7 min drive‬

Room options

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath) | Desk, iron/ironing board, cots/infant beds, free WiFi

Business Room (Shower over Bath)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Family Suite

Executive Family Suite | Desk, iron/ironing board, cots/infant beds, free WiFi

Executive Family Suite

  • 56 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed | Desk, iron/ironing board, cots/infant beds, free WiFi

Executive Studio Suite, 1 King Bed

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Queen Room | Desk, iron/ironing board, cots/infant beds, free WiFi

Executive Queen Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, iron/ironing board, cots/infant beds, free WiFi

Executive Twin Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Madison Plaza Townsville

Central Townsville hotel connected to a shopping centre, a quick walk to Castle Hill
Along with laundry facilities, this smoke-free hotel has a TV in a common area and free Wi-Fi in public areas. Other amenities include a banquet hall and a vending machine. Housekeeping is available on request.
Madison Plaza Townsville offers 93 accommodations with DVD players and an iron/ironing board. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and hairdryers can be requested. Cots/infant beds (surcharge) are also available.
Our customers tell us that they can't get enough of the helpful staff at Madison Plaza Townsville. During your stay, you'll be connected to a shopping centre and just a quick walk from Catholic Diocese of Townsville. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, a lift and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill
As a guest of Madison Plaza Townsville, you'll find a vending machine, laundry facilities, and a television in common area. Public spaces have free WiFi.

This 4-star Townsville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 15 per night)
  • Limited on-site parking

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 276 out of 1003 reviews" "
Rating 8 - Good. 307 out of 1003 reviews" "
Rating 6 - Okay. 195 out of 1003 reviews" "
Rating 4 - Poor. 114 out of 1003 reviews" "
Rating 2 - Terrible. 111 out of 1003 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Danique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located very well, central. Transport along main route. Great eateries along City Lane..
Stayed 1 night in Oct 2024

6/10 Okay

Jodie

Liked: Cleanliness
Stayed 4 nights in Oct 2024

2/10 Terrible

Mandy

Disliked: Cleanliness, property conditions & facilities
It was completely run down, mouldy bathroom, paint chipping off every surface.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gary

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like staff . accommodation is ok
Stayed 1 night in Oct 2024

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the privacy and i felt safe. Staff were very helpful and caring.
Stayed 1 night in Oct 2024

6/10 Okay

Sharon

Stayed 1 night in Aug 2024

4/10 Poor

John

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I wish I could share some photos of what the room looks like. The paint was peeling off the walls, there was mould all up the lamp next to the bed and there was not enough lighting in the room to see your foot in front of you.
Stayed 2 nights in Oct 2024

10/10 Excellent

GARY

Stayed 1 night in Sep 2024

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 1 night in Oct 2024

10/10 Excellent

helen

Stayed 1 night in Sep 2024

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second home
I usually stay here. It's central and convenient. Only downside is the parking.
Stayed 1 night in Oct 2024

2/10 Terrible

karl

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty, no on site parking and wanted $15 to park away from hotel. Would not recommend at all.
Stayed 1 night in Oct 2024

2/10 Terrible

Kylie

Disliked: Cleanliness, staff & service, property conditions & facilities
The price was ok . The facility was terrible. Cockroaches and a broken air conditioner made our stay terrible . The staff could not accommodate even a fan as there is no window to open and it was so hot . We couldn’t sleep. The manager was emailed x3 with ZERO response . Disgusting
Stayed 1 night in Oct 2024

6/10 Okay

Farnaz

Disliked: Property conditions & facilities
The Lounge chairs in the lobby need cleaning and the shower needs a clean
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Rebecca

Disliked: Property conditions & facilities
Dirty property and unhappy with paid parking.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Shantine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People knocking on our door at 5am in the morning pretending to be room service just to ask for cigerettes we found to be extremely disrespectable, We also did not get one decent nights sleep due to how noisy people were being in the halls. However the staff were absolutely lovely and tried to make our stay as comfortable as possible.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
your hospitality says it all well done guys.
Stayed 1 night in Oct 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very affordable, central location, friendly staff. Regularly stay here.
Stayed 2 nights in Oct 2024

2/10 Terrible

Hannah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 1 night in Oct 2024

6/10 Okay

Samantha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I didnt mind that check in was delayed 2.5 hours or that the rooms are old. I did care that the bathroom was dirty and the pillow in the wardrobe had blood on the slip
Stayed 4 nights in Sep 2024

8/10 Good

wade

Liked: Cleanliness
It is getting a little old and the service at the reception at the start wasn’t great. But it is a clean place and in a good spot
Stayed 4 nights in Sep 2024

8/10 Good

Allan

Travelled with partner
Good price
Stayed 1 night in Sep 2024