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Ras El Ain

4.0 star property

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Photo gallery for Ras El Ain

Indoor pool, outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas
Reception
Safari
Presidential Suite, Hot Tub (SP-DE Luxe) | Blackout curtains, free WiFi, bed sheets
Coffee shop

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Spa
  • Parking included

Explore the area

Map
Hôtel Ras El Aïn BP 141, Tozeur, Tozeur Governate, 2200
  • Dar Chrait Museum
    ‪8 min walk‬
  • Belvedere Rocks
    ‪10 min walk‬
  • Museum Archéologique et Traditionnel
    ‪10 min walk‬
  • Tozeur (TOE-Nefta)
    ‪13 min drive‬

Room options

View all photos for Standard Single Room

Blackout curtains, free WiFi, bed sheets

Standard Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room, Private Bathroom

Blackout curtains, free WiFi, bed sheets

Standard Triple Room, Private Bathroom

  • 20 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Double or Twin Room, Private Bathroom

Blackout curtains, free WiFi, bed sheets

Standard Double or Twin Room, Private Bathroom

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

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About this property

Ras El Ain

Family-friendly hotel with full-service spa and steam room
Along with a full-service spa, this hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a restaurant, a bar/lounge and a steam room are on-site.
Ras El Ain offers 142 accommodations with a hairdryer and blackout curtains. 40-inch LED televisions come with premium satellite channels. This Tozeur hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, L'orient. Services include facials, body wraps, body scrubs and manicures and pedicures. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Ras El Ain, you're just a quick walk from Dar Chrait Museum. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with mud baths, body wraps or body scrubs at L'orient
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room
  • Within a 15-minute walk of Dar Chrait Museum and Belvedere Rocks
Ras El Ain offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 4 meeting rooms are available. Event space at this hotel measures 5167 square feet (480 square metres) and includes a conference centre. A children's pool, a steam room, and spa services are also featured at the family-friendly Ras El Ain. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Tozeur hotel.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 9:30 AM.
Ras El Ain has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:30 AM for a fee: TND 20 for adults and TND 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Steam room
  • Table tennis

Family friendly

  • Children's pool
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,167 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height electrical sockets in bathroom
  • No lift (single-level property)
  • Portable shower seat
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from midnight - midnight
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ras El Ain

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TND 35.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 12.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately TND 20 for adults and from TND 15 for children
  • Rollaway bed fee: TND 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from midnight - midnight.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ras El Ain
Hotel Ras El Ain Tozeur
Ras El Ain
Ras El Ain Hotel
Ras El Ain Tozeur
Hotel Ras El Ain Tozeur
Ras El Ain Tozeur
Ras El Ain
Hotel Hotel Ras El Ain Tozeur
Tozeur Hotel Ras El Ain Hotel
Hotel Hotel Ras El Ain
Ras El Ain Hotel
Hotel Ras El Ain
Ras El Ain Tozeur
Ras El Ain Hotel Tozeur

Ras El Ain Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 44 reviews
Rating 8 - Good. 20 out of 44 reviews
Rating 6 - Okay. 4 out of 44 reviews
Rating 4 - Poor. 5 out of 44 reviews
Rating 2 - Terrible. 5 out of 44 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing stay thank you for the GM ms Henda She was so professional and all the kitchen stuff, The food was so delicious
Stayed 2 nights in Jul 2023

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Good vibes, the pools, large bedroom and good shower!
Stayed 2 nights in May 2023

8/10 Good

ALAA, Dearborn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

6/10 Okay

Harry H

Liked: Staff & service
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
My room was dirty, was obvious it was not cleaned before my arrival. Bed sheets were terrible. Breakfast is below average, nothing special. Hygiene is very basic. You someone who works in the kitchen get out with so dirty costume infront of us while having breakfast. I had to shorten my stay cuz of hygiène issue. In brief, location is good, bar is good but rooms and bathrooms and breakfast were awful.
Stayed 4 nights in Apr 2019

8/10 Good

Liisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice. The room was a little bit "old" and not so good as we thought with that price in Tunisia.. Breakfast was super. When we arrived the hotel gave us a fruit basket and water bottle as a welcome gift.
Stayed 1 night in Feb 2019

4/10 Poor

meili

Disliked: Amenities, property conditions & facilities
This property has seen better days: it is billed as a 4-star hotel and it definitely is not meeting that mark. Our room had a broken shower head, uncomfortable beds, dingy old towels, and a patio door that didn't open. Breakfast was mediocre.
Stayed 3 nights in Dec 2018

8/10 Good

Albert, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I took a bus from Tunis to Tozeur (24 dinar). The Tozeur bus station was walking distance to the hotel and almost every other hotel you’ll see advertised. The front desk staff was great. We had a gentleman that spoke English and helped andswer every question I had. He personally called and arranged a desert tour that took me to see where the Star Wars exhibit was (180 dinar). The hotel offered a buffet style meals, enjoyed both dinner and breakfast (during Ramadan). The pools were beautiful, rooms were decent (only used them to sleep and shower in. I highly recommend this hotel.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Beautiful hotel, clean, nice architecture, great ambience.
Stayed 1 night in May 2018

2/10 Terrible

Jean-Michel

Stayed 4 nights in Jun 2024

8/10 Good

Dhouha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel correct et propre
Bel hotel, propre et simple
Stayed 2 nights in Dec 2023

8/10 Good

Aurelie

Stayed 2 nights in Jun 2023

8/10 Good

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service
Notre chambre manquait un peu d'amour. Il devrait y avoir quelques rénovations. Le buffet n'est pas très varié. Le personnel est très sympathique.
Stayed 2 nights in Jun 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas du tout adapté aux familles
J’y ai séjourné 2 jours avec ma fille. Impossible d’aller dans la chambre sans être embêtées par les hommes qui boivent à tout moment autour de la piscine et de supporter leurs approches déplacées. Pas du tout adapté aux familles. Malgré, le personnel aimable et la nourriture qui est bonne. Un bon rapport qualité prix tout de même.
Stayed 2 nights in May 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Très Calme et très confortable Agréable au coeur de la palmeraie
Stayed 1 night in Mar 2021

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Insgesamt angenehmer Aufenthalt
Zimmerreinigung hat '' Do Not disturb' ignoriert
Stayed 9 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Un beau hotel tres spécifique, les chambres sont largement grande et confortable avec un balcon très fonctionnel . J'ai aimé l'emplacement proche de plusieurs destination à visiter comme la fameuse echbika ❤ j'ai aimé la ville et les gens sont très aimables .
Stayed 2 nights in Apr 2019

6/10 Okay

NICOLAS

No es un 4 estrellas, mas bien un 2. Hotel correcto
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Urgent refurbishment
The hotel has indoor and outdoor pool which is very nice. But an urgent refurbishment is needed. Also to improve the customer service level and the shots (alcohol) are even smaller than in Europe!!!
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019